Staff are feiendly
Richard B
Cash Express
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Barrie, ON L4N1C1
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Answer the phone, tried numerous times prior to picking truck up during working hours and no answer! Truck was not locked (do you not check the trucks prior to going home after someone's dropped it off) , homeless person inside, vandalized, food, drugs, pills, crackpipes etc brutal experience and I wouldn't have used it except that I didn't have any other options. I went to Tim Hortons and grabbed paper towels, wet them with soap and wiped what I could down, put on covid gloves to drive and put a grocery bag on the seat to drive it.
Steve BI used the 24/7 service to pick up my key at 8am, but when I arrived and went through the steps to get my key, the code provided did not work and I could not access the key. I called the customer service line and spoke with someone named Trisha, who asked some questions and put me on a "brief" hold. This hold lasted 15 minutes and then their line ended the call. Totally unhelpful. Thankfully the store employee showed up at 8:30am and helped me get the key. The lock box was so rusted shut, that is why the code did not open it. He had to douse the lockbox in WD40 to crank it open. I was late to meet with my movers. After the move was complete and everything set into my new place, we realized that the box of the truck had a leak in it and many of my furniture and boxes got soaking wet. Luckily none of the wood items were damaged, but my couch stinks from the water.
Emily HIn the rental agreement, you’re supposed to leave it clean for the next person and the truck I got was dirty inside the dash lights were on saying that the tires needed air
Lissa RThe employee wasn’t at the location we were given for pick up, when we arrived. After calling a number we were directed to another lot to see him. After completing our paperwork, he told my husband that we would have money refunded if we dropped the trailer off early rather than in two days. We did this in North Bay and were told that we would not be refunded any money as we had been told the day before. The employee in Barrie also didn’t verify that we actually knew how to properly hook up the trailer for towing, which could be extremely dangerous to those that are inexperienced.
Annisa M