Customer Reviews for Cash Express
(Concessionnaire U-Haul dans le voisinage)

1 440 évaluations

303 Dunlop St W #2   Barrie, ON L4N1C1

(705) 737-1717

Heures d'ouverture de l'établissement

  • Lun au mer : 9h am à 6h pm
  • Jeu - ven : 9h am à 7h pm
  • Sam - dim : 9h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(705) 737-1717

303 Dunlop St W #2
Barrie, ON L4N1C1

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au mer : 9h am à 6h pm
  • Jeu - ven : 9h am à 7h pm
  • Sam - dim : 9h am à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Bradley E. 
Évaluation :
3

Store was late to open, people standing outside for employee to arrive and open-

Garnet C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SERGE G. 
Évaluation :
1

We were over charged and we actually left more gas in tank than what we got and he charged us.We spent less going from Etobicoke to Parry sound 4 years ago,he charged us 264. dollars from Barrie to Etobicoke and we were back way before he closed at 4pm.In my opinion we were overcharged and he knows it.I have always used UHAUL but this was a bad experience for me.

christopher G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas F. 
Évaluation :
2

Billing error Agent at Cash Express said that he would get the billing error corrected. It was not corrected as promised and I was billed incorrectly.

Ray F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paul M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARKA Q. 
Évaluation :
5

the staff were not wearing masks. I feel that all trucks should start at a full tank, as it is easier to return it back with a full tank.

David B. 
Évaluation :
3

Offer to show the instruments, their location and how to use them.

DAVIDF H. 
Évaluation :
4

The drop-off location was not at the centre. But it worked out well.

THOMASB F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TREVORH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRETTDESMOND F. 
Évaluation :
1

The location was good. They where friendly and organized. Your head office did not have the truck I wanted so it made for a long day. Uhaul corporate does not care about service. You over book and do not have the trucks available. People have no choice but to deal with it but it is not right. I know you really do not care about this communication or making sure you serve customers. You got my money and that is all that matters. If you where a reputable company you would follow up. Here is my info that I know you will not use. John 705-220-7005

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eva N. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SEUNGHO B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHENANTHONY C. 
Évaluation :
5

Friendly and professional service representatives

JOEL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles D. 
Évaluation :
5

Quick, efficient service when picking up vehicle. Also quick return procedure.

Henry H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK J R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WENDY M. 
Évaluation :
5

Great service. Thankyou

GORDONEARLE L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

D ROSS M. 
Évaluation :
5

Everything was Ok.

LISAMADELEINENAT R. 
Évaluation :
3

I am being charged for gas when I filled the tank right across the street from the drop off location. I have been using UHAUL for years and I am extremely disappointed right now. Should this situation be resolved then it would restore my faith, but if not, this will be the last time I use your services.

Denyce W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRUCE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DONALDFREEMAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori M. 
Évaluation :
3

I wish I had the option of leaving unit at another location rather than having to return it to the pickup location.

Ken F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

J-Blair S. 
Évaluation :
1

The agent listed the rental in my husband's name, even though I had made the reservation and was standing in front of him to pick up the trailer. When I asked him to correct it, he asked me for my name. Ridiculous. Sexual discrimination is a crime in Canada!!!

TIMOTHYP M. 
Évaluation :
5

Good service. Thanks

IGOR G. 
Évaluation :
5

Young man working at the store is great with customers and at what he does, very helpful will use and recommend you guys always. Thanks as always

JUSTINTHOMAS K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALEXANDER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABHAYARUNBHAI N. 
Évaluation :
5

All went smoothly and truck was clean. Prices were as promised.

TERRYW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daryl T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon L. 
Évaluation :
4

Nothing!

NANCY E P. 
Évaluation :
1

Go out of business. You're terrible and borderline criminal!

CHRISTOPHERS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

D SCOTT M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ADAM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AFSHIN P. 
Évaluation :
5

Professional, polite and personable . Thank you for your assistance🙂

DARRYLJ M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hugh K. 
Évaluation :
5

Fastest and easiest uhaul rental ever

Lori W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Danielle T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTOPHER W. 
Évaluation :
5

Amazing customer service very friendly and went extra mile thank you guys much appreciate god bless

OSMANA K. 
Évaluation :
2

Please ensure the online booking system and mobile pick-up actually work to minimize pick up time.

MERRITT C. 
Évaluation :
4

I dropped off outside biz hours

IGORG A. 
Évaluation :
1

My charges are not correct! Please kindly contact me or i will try and contact uhaul later. Not sure why i got charged twice!

JAWID D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUDY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON P. 
Évaluation :
3

This location like to charge cleaning fee if you leave a can of pop or a empty bag the truck smell like smoke they did not wipe down the truck and they charged me 25 dollars for clean charge for what

Jason W. 
Évaluation :
5

Staff person was super friendly and welcoming. Drop off went great.

COLLIN J S. 
Évaluation :
5

Mit at receptive was very nice and responsive. Merci.

Sylvain P. 
Évaluation :
2

I drove only 14 km and on the bill it stated 89 cents per km yet I was charged over 20 $for mileage. Gas tank was less than I was told on initial bill. Very poor service. Dishonest.

Chris L. 
Évaluation :
5

Location was perfect though they have 2 parking lots but easy nd convenient Location always.

MIT S. 
Évaluation :
2

Next time I rent a vehicle I will make sure to take a photo of the gas gage. I put 8 $- worth of gas in immediately before returning the van. The rental agreement indicated that I should put 5,7 L of gas in the tank, yet on the receipt you are still charging me over 9 $-. After putting gas in, the gage showed slightly more than when I got the van. The rental agreement was obviously marked incorrectly. My loss for not double checking, but I am not happy about it. In addition there was nobody there when I returned the van around 4PM. I would have preferred to have someone check the van in my presence.

anne L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Greg L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHIL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike P. 
Évaluation :
2

The trailer was very dirty upon pick up including glass all inside of the trailer, and when we dropped the trailer off the ground is not level and the trailer kept rolling in the sand.

JASONMATTHEWMICH M. 
Évaluation :
3

15' cube van had a leaking roof, dripping water on passenger when raining. Roof needs repair. I let them know at the drop off location.

Scott T. 
Évaluation :
4

I needed to know what kind of hitch receiver and height I needed, luckily I found on a forum somewhere that the trailers have a rise of 18 inches, this info should have been conveyed to me earlier, the poor guy at U-Haul had no idea, it could have been dangerous if I just used the ones that U-Haul sold which were not the right size for my car

frankie S. 
Évaluation :
5

It was some what hard to find the plates for the vans but over all it was okay.

PATRICIA ANNE D. 
Évaluation :
1

Horrible got to location at 7 couldn't even get out till 9:30 ruined entire move and got charged extra after they downsized my truck

Cody G. 
Évaluation :
1

There was literally a dirty women's shirt on passenger side floor and cocaine on drivers side door. I reported this to the gentleman and he apologized and said he would check it out not very happy at all

LOGAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alcides P. 
Évaluation :
2

I will never use Uhaul again. I've never seen such a disorganized company before.

DYLAN C. 
Évaluation :
1

It's not this location it's UHAUL as a company. Two weekends in a row I rent a truck and BOTH times my reservation gets changed!!!! The second time cost WAY more then it should because you changed the location far from my home so I had to pay the extra kilometres. There is ZERO effort to help the customers or to do what is convenient for them. I will never use again!

PHILLIP MATTHEW B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marat G. 
Évaluation :
3

Was disappointed that I booked a 20 foot truck only to get a call the day before to say they would only be able to offer me a 15. I had to get friends to move the rest of my things. However the guy who I dealt with was very pleasant and I am suppose to get a cheque in the mail fir the inconvenience so we will see if it comes.

Shelly M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

loren M. 
Évaluation :
3

I the van that I rented was clean but not very clean, it could have been swept out a bit more and there was a few pieces of garbage in the back. A physical review of the vehicle before taking it would have made me feel confident of the rental.

EDWARD G W. 
Évaluation :
5

I had originally booked pickup for 7am using 24/7. Unfortunately it was changed to manual pickup for 9am as. Customer service was very helpful and changed the return time to reflect the 2 hours I could have lost. Overall my experience was great. Friendly and helpful.

BRENDA E M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl K. 
Évaluation :
1

Had nothing but problems from - double booking the truck -not getting truck at 8am when i booked to getting it at 11am -when getting truck it was not at the location and had to drive to other side of town to pick up.

JUSTIN R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Johan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manu Z. 
Évaluation :
3

Although the vehicle was 7 years old, it should have been cleaned properly in the cab, especially in the Age of the Virus It was filthy in the cab. Also the drivers side door lock mechanism was seized up. Had to unlock from passenger side and crawl across. Doesn't anyone check these things.

Robert C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh R. 
Évaluation :
4

Service & maintain equipment, needed a 5x8 trailer, had to inspect 3 trailers to find a working one & than redo paperwork. Total waste of my time !

GEORGEJ M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTTA M. 
Évaluation :
3

Have the booked equipment ready. The truck has to be cleaned. The cabin had beer smelling and i found beers bottles on the flor. The truck was dirty.

HECTOR ROLANDO B. 
Évaluation :
4

We brought our own sanitizing equipment for the truck's interior as we had no guarantee this had been done as a part of any COVID-19 protocol. Also, the app we used for check in and return did not allow pictures to be taken so we had to redirect to the website (something to work on for Uhaul as a company, not location specific). The clerk we had to deal with as a result of the technology failing was very polite and professional. Would definitely use this location again.

Michael L. 
Évaluation :
5

Excellent Experience Friendly helpful convenient Great value for the money spent

RONALD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM AARON S. 
Évaluation :
2

Attendant needs to wear a mask at all times. Dolley that I requested wasn't at this location. I had to drive to other location to pick up a dolley I requested when I booked. Trucks needs to be clean, specially during pandemic time. It was disgusting inside the driver cabin. It rained during the night and my stuff that was inside the truck got wet! I was scared to drive the truck because there was a loud noise coming from the wheel. Luckily it was a short drive.

Henrique C. 
Évaluation :
5

Everything was easy and a very smooth process.

THOMASJ S. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page