Le client n'a pas laissé de commentaire.AMABLE S.
Customer Reviews for Castaway Realty LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ROSA N.
Friendly, accommodating, professionalSTEPHEN B.
Le client n'a pas laissé de commentaire.KEVIN B.
The young lady taking care of business at this location is an absolute pleasure to do business with.Paul G.
Le client n'a pas laissé de commentaire.Abdallah S.
Le client n'a pas laissé de commentaire.EDGAR R.
Le client n'a pas laissé de commentaire.NELSON S.
The ladies were very courteous and helpful. I would definitely rent from this location again.Maria G.
Reliable, friendly, and professionalSTEPHEN B.
Customer service was excellent at this location...very helpful and patiently answered my questions, as I was renting UHaul for the first time!Sailesh V.
I returned my truck after hours; there was already one truck parked and another truck waiting to park and there was no signage to help us figure out where to park all these vehicles without blocking out a gated parking lot. Also, the u-haul app "return" didn't work; after many tries to record and upload a picture of the odometer reading and fuel level, I gave up and simply put the key in the drop box.Kristina W.
the staff was very friendly and helpfultina B.
Le client n'a pas laissé de commentaire.Paul U.
Le client n'a pas laissé de commentaire.TIMOTHY L.
Prices are too much you don't pay for rent normal truck 19,95 you pay more them. 100$ for a few hoursSiomare S.
Le client n'a pas laissé de commentaire.Bin M.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.LAWRENCE G.
Helpful and friendly staff!Liana M.
Small Uhaul site without many signs for returning equipment. Tight complex made me nervous about where to park. Additional signage would be more helpful for returning equipment.JONATHAN L.
Very friendly - Great ExperienceSHAWN C.
Le client n'a pas laissé de commentaire.DWAIN D.
Le client n'a pas laissé de commentaire.Susie Ann W.
Le client n'a pas laissé de commentaire.Juan C.
Le client n'a pas laissé de commentaire.TONYA B.
Le client n'a pas laissé de commentaire.CARLOS M.
Le client n'a pas laissé de commentaire.FRANK D.
Le client n'a pas laissé de commentaire.ANYERO R.
Le client n'a pas laissé de commentaire.Edward J.
Always have blankets for the vans of trucks..DAVID S.
Perfect experience! Everything went smooth and simple! Five stars!CONSTANCE S.
Le client n'a pas laissé de commentaire.JULIO R.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.Zachary W.
The vehicle wasn't as clean as what I would of have it, it was acceptable.JOSE P.
The truck was clean. Your personnel were friendly and helpful. The truck was very worn. If I drove it faster than 35 miles an hour, it would start to shake. Luckily I was able to drive only on local streets, not the highway. I had to slam the doors shut to get them to close. I would recommend that the truck be retired.ROSE R.
I believe that for liability reasons somebody should have assisted me hooking up the trailer, even though I said I was all set!Robert A.
Le client n'a pas laissé de commentaire.REATH N.
Everything about renting this truck was easy and efficient. I would rent from them again in a minute.MARK R.
Le client n'a pas laissé de commentaire.C E.
The pickup and drop is made so easy. The staff was very friendly and courteous.Keith B.
Le client n'a pas laissé de commentaire.RAMON H.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.GUARINO G.
If your looking for a well organized company that works with you to accommodate your needs? This is the place to go and Friendly staff!! Only coming to this location from now on.MARTHA S.
Very happy with staff and rental Will not be shy about returning backEDWARD C.
I reserved a rental for 7:30 AM and could not pick it up until 8 AM. I was not informed I couldn't pick up my rental at its reserved time until I arrived onsite.PARKER M.
Le client n'a pas laissé de commentaire.Neil P.
Great customer service and assistance!!FABIANO D.
Needs a go ramp stairs are hard to get upTHOMAS T.
Le client n'a pas laissé de commentaire.gail V.
Le client n'a pas laissé de commentaire.JORGE R.
Le client n'a pas laissé de commentaire.BHAVESH P.
The person in charge that day was very helpful and efficient , was easy making reservations and drop off , happy with the vehicle !ALFRED A.
People were very helpful and professionalKEVIN O.
Le client n'a pas laissé de commentaire.ANGELITA I.
Le client n'a pas laissé de commentaire.THOMAS B.
1. Disclose all fees (e.g., the 1 $"environmental fee" and the 2 $"state surcharge" up front. 2. Rent the truck with a full tank of gas. Seriously.Bradley W.
Le client n'a pas laissé de commentaire.Joan P.
Le client n'a pas laissé de commentaire.Karla J.
Le client n'a pas laissé de commentaire.ROSS K.
Nothing!! The Girl who worked with me was absolutely Amazing!!! She is definitely an asset to your organization!!Fabiene S.
Excellent customer service.CYNTHIA K.
Super nice staff, along with quick and convenient service!Van C.
Front desk attendant was really friendly and helpful in my experience. This was first time renting a uhaul truck and it was excellent.Gerald P.
Inside not very clean, wipers broken offPaul O.
Good servicesmiguel D.
I drove 20 miles and got charged for 4 gallons of gas. Unless you are implying that the pickup truck consumes 5 miles to the gallon, you are effectively stealing 2-3 gallons of gas from me. Good overall service, but charging that amount of fuel for 20 miles is none sense.Diego A.
The girls ðŸ‘§ were professional and very nice.CLEDO R.
Le client n'a pas laissé de commentaire.Shane B.
One tire had a chunk missing - the solution was to give me a post it note with the 800 number to road side assistant. The headlights were awful - I would have been better off with a flashlight .. with 169k miles it is probably time to retire this vehicle before someone gets hurt.Matthew D.
Next time check tires before you rented the U-HaulMEZIANE M.
Le client n'a pas laissé de commentaire.Mark N.
The back parking lot was not lit and parking the trailer was very difficult.James G.
They were, without hyperbole, the friendliest people I interacted with in my year in New England.Dominic K.
Le client n'a pas laissé de commentaire.Douglas B.
Le client n'a pas laissé de commentaire.Michael T.
I received incredibly helpful accurate service from the well-mannered employee. I had a wonderful experience and look forward to renting from there againOsvaldo D.
The staff there in a Sunday morning return were knowledgeable and helpful.Joan F.
I had arrange for 24/7 pick up so I could get the truck at 7:30 am instead of 8, when the place opened. I even called a few days beforehand to make sure I was following the process correctly. However, when I arrived and tried to check in online, I got a message saying that my pick up could only happen at 8 when the office opened. So I had to sit there and be late for my work. I was never given a reason for why it was handled incorrectly or an apology (although the young woman who took care of me did apologize for the issue. She seemed unaware that there were any early pick-ups scheduled).Marjorie R.
Miss Fernandes was excellent and explained everything on detail and nicelyEDUARDO F.
Yohana Fernandes showed great customer service skills and great communication.Kerry M.
Le client n'a pas laissé de commentaire.Matthew N.
Le client n'a pas laissé de commentaire.FRANCIS S.
Nothing, the staff was very nice and friendly.Lourdes C.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.JULIAN R.
Le client n'a pas laissé de commentaire.riyaz E.
Very nice customer service, excellent personal.MANUELD E.
Excellent customer service, and vechical are clean nice job, always there when you need helpJUAN V.
There were service lights on the van I rented. The woman who I rented from did take it out and then reassure me there was no problem in using the van. She was correct. thank you.eugenie M.
Le client n'a pas laissé de commentaire.BRIAN D.
Everything about this experience was terrible. I gad reserved a truck at a location close to me and the night before I was to pick it up I recieved a notification that they had changed the pick up location to a place more than 30 miles from my house. When I arrived to pick up the truck it took over 30 mins due to glitches with their app. The truck was almost on emoty and did not have the dolly and furniture paxs I had requested and paid for in it. When I returned the truck they tried to accuse me of damaging the inside roof of the truck despute the fact that I didnt have anything in the truck tall enough.to have git the roof. The customer service I recieved at the drip off location sfter already encountering all of these issues was not great, time consuming abd accusatory. Will not use again.Mindy P.
Don't tell customers that a Uhaul is available if it's not. Don't move their location without coordinating with them. Don't change the elements of the booking a asecond, third, forth or 5th time. It shouldn't require a call 3 days before to ensure a booking made weeks ago is honored at a totally different location requiring a call to the regional manager to find out what's going on. Don't have the regional manager spinzone it that your awful system is based around â€œfamily needsâ€. Certainly don't be offering the Uhaul I booked weeks in advance to another person as I walk in the door 20 minutes early to the reservation. I couldn't be less thrilled with my Uhaul experience. Consistently waiting for Ashton Kutcher to pop out to tel me I was on punk'd because of how preposterous your system is. I get busy. I don't get so busy I have to be moved from queue to queue to queue to queue only to be stuck footing the bill for how far I have to drive the damn Uhaul as bonus to be getting sent almost a full state away. People were nice I that I dealt with, I'll give them that, but fix your damn company systems and prioritization of customers because at the moment it's laughable.KYLE S.
Great customer service, helped unloading vehicle. Very professional and understanding.Arheny T.
The after hours check out procedure it too long. Plus the. website glitched and I had to do the whole thing twice.Ben B.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.BRIAN B.