Le client n'a pas laissé de commentaire.
Eric P.
Customer Reviews for Cattleman Western Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They are always so friendly and accommodating! Very pleasant folks to deal with!
TRACY B.Absolutely friendly customer service from the folks at Cattleman's Western Wear. No issues at check in or check out.
JAMES R.I was issued a 6x12 trailer with a broken locking mechanism on the hitch which caused the trailer to come unhooked half a mile from rental location and nearly killed a passerby. Once I was able to rest the locking brakes and turn around to take equipment back. It came off again, this time in traffic almost killing me. When I returned the equipment, no Apology was offered from UHAUL.
JOSHUA G.Excellent Customer Service!!! These talented ladies behind the counter made my day! I was in a rush to pick up my trailer and they made it easy and painless for me! Thanks U-Haul.
BRUCE K.I had a little problem with completing all of online information, kept getting disconnected with site. Young ladies at Cattleman's were very understanding & caring. They made everything so easy.
LEONA S.these units need a crank stand to be able to load and unload when unhooked
DARIN W.Nothing to really do. The trailer I rented was in good shape, the service was expedient and professional. I was late returning the trailer due to unforeseen circumstances and they worked with me to resolve the issue.
WILSON K.Everyone was amazing, I have no complaints or constructive criticism. Thank y'all for making moving less stressful.
Rachel V.This team was great. They took care of the registration and I was able to get in and out quickly.
RICKY N.Great experience and people are very helpful and show professional behaviors.
JANET S.Actually the store on Mustang Rd Alvin Tx made this happen at last minute.Not sure of her name but outstanding job . The pickup location was awesome
Michael M.Excellent and professional customer service!! Super friendly people!
James J.No issues at all.
DORIS G.Be prepared to unhook your own trailer as they some times don't have anyone there that can do it.
Mark G.The trailer pulls good but is one of the most difficult to backup I have ever used! I will never rent this type of trailer ever! The staff at the location is great and will buy and rent from them again
Larry W.Have a full tank of gas in the vehicle.
CHARLES EARL W.Great experience with scheduling and customer service
JANET PAULINE S.Great experience, wouldn't change a thing!
Taylor W.Make sure ‘24hr rental' is noted on reservation. When I arrived and attempted to pick-up before the location opened, I was not able to. Had to call because the 24hr was not added during reservation, when it should have been. Otherwise EXCELLENT and very accommodating! Everyone is friendly and professional! Would definitely go back!
Princess J.I selected to do the pickup online but still had to go inside too retrieve keys. If I had known I had to go inside anyway I would have just done the whole process inside
Katherine L.No problems. All good.
Steven S.Walk around truck noticing damage. Sweeping out back of truck as well as cleaning the inside of the cab.
BRIAN G.quick and easy...
MICHAEL M.Merci.
Kenneth T.Did not have the appliance dolly I had reserved. I ended up having to go to another location to pick one up.
Michele S.Uhual really needs to repair the tire sensor, light on the entire time. And engine service light came on also.
Tammy C.Fast, easy, and affordable. I would highly recommend.
JOHN R.I did NOT return it to KARGO RC S ANTONIO,,I RETURNED IT TO UHAUL IN HELOTES,TX..Great service
ARMANDO S.Keep doing what you are doing- excellent customer service
James P.Everything went well THanks
ROBERT S.Friendly and helpful staff, I will be back when we need another truck.
CHRISTOPHER C.The staff was very nice but the truck was very old. The passenger door barely closed. You could tell it had been in an accident.
Julie N.I would like let everyone know that the young lady that was there was very professional and extremely pleasant to work with. Will go there again when I need anything else/
kirby M.Nothing. Everything went smoothly and worry free. Honestly the staff at Cattleman western store in Alvin were the friendliest , knowledgeable staff I have had the pleasure doing business with. I fully will recommend this business in the future to anyone who needs Thai service. Thanks
Ismael M.Great experience...quick and easy
Steven M.Staff was young and well knowledgeable, extremely respectful and helpful.
MARIO M.All was great
JAMES EMMITT III C.Nothing I can think of
DERECK D.These guys are great. I would recommend to anyone and I have rented from there twice in the last two weeks.
THOMAS N.Nothing to do with this location, but more to do with the customer service/roadside assistance number. Wait time was always 15-20 minutes to get ahold of a representative, sitting on hold that entire time. Once I reached someone, they had to put me on hold to help me out. I have no problem with holding for that, but when I get hung up on I have to start all over with the 15-20 minute hold time again! I think that needs to improve, especially for a roadside assistance issue.
CORY WREY M.Thank you for making my move quick, easy and painless!! Best experience at a U-Haul location, I've had!!
CHARLES L.Owner was extremely nice
JARIN C.Diff experience but much smaller operation than the Ohio group.
rick B.They do NOT know the prices. I was miss quoted and therefor taken advantage of! I am NOT happy!
James S.Ils ont fait du beau travail
BRANDON M.Your software is horrid. I was charged for 5 days for a 2 day rental. I couldn't book online.
Brandon G.the owner ladies were so helpful and friendly
Virmel S.