Le client n'a pas laissé de commentaire.
Donald A.
Customer Reviews for Cattleman Western Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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After retiring from Uhaul as a dealer for 59 years, I found myself on the other side of the counter as a customer. But Ashley made it a very pleasant and easy rental. I have no problem recommending Cattlemans to anyone needing Uhauls services.
Anthony W.Great and friendly service
Richmond T.Everything was just great keep up the good work
Mary O.Everything was outstanding. The trailer I rented was perfect for the application I used it for.
Mark S.had a small problem when renting the trailer. Had reservation for pickup on Sunday 17th April. On Friday they called to say they were closed on Sunday but the trailer could be picked up on Saturday and I would still only be charged for the one day with drop off being Monday afternoon. When I arrived to get the trailer I was told the trailer was due back on Sunday. I told them that I needed it until Monday afternoon and was then informed I would have to pay for 2 days. They then informed me the trailer would also need to be back Monday morning because they had another reservation for it. I let them know that it would not be back prior to 5:00 pm as I was going to be returning from out of town with it. After much discussion and a call to uhaul and about an hour the trailer was hooked up and I was assured that I would only be paying for the one day and the return in the afternoon would not be a problem. Why does there always seem to be a problem when getting a trailer even when you go to the trouble to make a reservation several days in advance. I was the only person there for a rental and the process took entirely to long.
Mark G.Nothing the young girl that waited on me was very helpful she hooked everything up for me . I'd put her in for a raise
Alvin L.the truck was dirty inside and out.... I found a coke bottle with tabacco spit, empty drink cans and bottles, and the truck smelled horrible . the headlights were extremely dim and I was driving back from an event at midnight - I had to drive with the high beams on. Obviously NO ONE checked out - cleaned - or sanitized this truck!
KATHY R.Great 20' truck performance & spacious for our move! Easy retractable gate with perfect ramp angle! Friendly and professional personnel handled my contractâ€"highly recommended!!
Juan Z.Everything was perfect.
Patrick P.Friendly staff, but their uhaul trucks are not reliable. I had a 15 foot rental that had the fuel pump fail so that my one day move turned into two and I had to pay an extra day on my apartment rent. The replacement uhaul had a poor sounding engine and drove really rough. It did not break down on me like the first one though.
Terri G.I didn't drop off at this location
Katharine H.All was excellent. The guys were amazing.
RICHARD H.Cattleman Western is a surprisingly nice. You just gotta walk in.
jude R.I had the truck extra days I called in 3 times I was very sick we were on our last load load Em I have a knock at the door and they come and told the u-haul I had my I have no words to express how irritating and how sickening that was my my stuff was packed in the truck. Like I'm a criminal stealing it. Sick
JENNIFER G.Just be prepared for a double charge when paying with card. You'll get your money back when you return the equipment. I was not prepared for double charge.
SHARON K.Very friendly staff
KENNETH M.Kendal was very accommodating and hospitable to the finest degree!
LAWRENCE V.the truck did not have gas in it and i took a picture of it was not able to upload it and i returned it with the same amount of gas i got it with but got charged over $50 for it. nobody was there when i returned the truck. so i would not recommend the place because they lie about the amount of gas that was in the truck.
LORENZA W.Best location to rent from by far in the Alvin, Friendswood, Pearland Area. And the store is a must shop location. Fantabulous western store with friendly and helpful staff for the uhaul and lots of fun stuff in their store.
brandy B.Great customer service and will use this location again in the future!
JAMES H.Excellent service à la clientèle.
Gary H.The truck had no cruise control. The windshield wipers were worn and of very little use.
ANTHONY D.Na
David B.First, Cattleman's listed address sends customer to a location 4 miles away from the actual location. This really needs to be rectified. Second, I was supposed to get an email and/or text as soon as I paid for the truck in case I found any issues with the truck once inspected. I did not get that email. Finally, the lock on the back of the truck had no key to it so I had to purchase my own lock when we stopped for a rest so items would not get stolen.
RICHARD M.They are always so friendly and accommodating! Very pleasant folks to deal with!
TRACY B.Absolutely friendly customer service from the folks at Cattleman's Western Wear. No issues at check in or check out.
JAMES R.I was issued a 6x12 trailer with a broken locking mechanism on the hitch which caused the trailer to come unhooked half a mile from rental location and nearly killed a passerby. Once I was able to rest the locking brakes and turn around to take equipment back. It came off again, this time in traffic almost killing me. When I returned the equipment, no Apology was offered from UHAUL.
JOSHUA G.Excellent Customer Service!!! These talented ladies behind the counter made my day! I was in a rush to pick up my trailer and they made it easy and painless for me! Thanks U-Haul.
BRUCE K.I had a little problem with completing all of online information, kept getting disconnected with site. Young ladies at Cattleman's were very understanding & caring. They made everything so easy.
LEONA S.these units need a crank stand to be able to load and unload when unhooked
DARIN W.Nothing to really do. The trailer I rented was in good shape, the service was expedient and professional. I was late returning the trailer due to unforeseen circumstances and they worked with me to resolve the issue.
WILSON K.Everyone was amazing, I have no complaints or constructive criticism. Thank y'all for making moving less stressful.
Rachel V.This team was great. They took care of the registration and I was able to get in and out quickly.
RICKY N.Great experience and people are very helpful and show professional behaviors.
JANET S.Actually the store on Mustang Rd Alvin Tx made this happen at last minute.Not sure of her name but outstanding job . The pickup location was awesome
Michael M.Excellent and professional customer service!! Super friendly people!
James J.No issues at all.
DORIS G.Be prepared to unhook your own trailer as they some times don't have anyone there that can do it.
Mark G.The trailer pulls good but is one of the most difficult to backup I have ever used! I will never rent this type of trailer ever! The staff at the location is great and will buy and rent from them again
Larry W.