the truck did not have gas in it and i took a picture of it was not able to upload it and i returned it with the same amount of gas i got it with but got charged over 50 $for it. nobody was there when i returned the truck. so i would not recommend the place because they lie about the amount of gas that was in the truck.LORENZA W.
Customer Reviews for Cattleman Western Store
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Best location to rent from by far in the Alvin, Friendswood, Pearland Area. And the store is a must shop location. Fantabulous western store with friendly and helpful staff for the uhaul and lots of fun stuff in their store.brandy B.
Le client n'a pas laissé de commentaire.TOMMY L.
Le client n'a pas laissé de commentaire.ORALIA A.
Great customer service and will use this location again in the future!JAMES H.
Le client n'a pas laissé de commentaire.Tom F.
Le client n'a pas laissé de commentaire.TERRELL G.
Le client n'a pas laissé de commentaire.KIMBERLY P.
Le client n'a pas laissé de commentaire.NICOLE D.
Le client n'a pas laissé de commentaire.FRED O.
Excellent service à la clientèle.Gary H.
Le client n'a pas laissé de commentaire.MICHAEL E.
The truck had no cruise control. The windshield wipers were worn and of very little use.ANTHONY D.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.Eric P.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.Donald P.
First, Cattleman's listed address sends customer to a location 4 miles away from the actual location. This really needs to be rectified. Second, I was supposed to get an email and/or text as soon as I paid for the truck in case I found any issues with the truck once inspected. I did not get that email. Finally, the lock on the back of the truck had no key to it so I had to purchase my own lock when we stopped for a rest so items would not get stolen.RICHARD M.
Le client n'a pas laissé de commentaire.Eric P.
Le client n'a pas laissé de commentaire.Gabriel A.
They are always so friendly and accommodating! Very pleasant folks to deal with!TRACY B.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.GARY G.
Le client n'a pas laissé de commentaire.William E.
Absolutely friendly customer service from the folks at Cattleman's Western Wear. No issues at check in or check out.JAMES R.
Le client n'a pas laissé de commentaire.WILLIAM B.
I was issued a 6x12 trailer with a broken locking mechanism on the hitch which caused the trailer to come unhooked half a mile from rental location and nearly killed a passerby. Once I was able to rest the locking brakes and turn around to take equipment back. It came off again, this time in traffic almost killing me. When I returned the equipment, no Apology was offered from UHAUL.JOSHUA G.
Le client n'a pas laissé de commentaire.CAMILO R.
Le client n'a pas laissé de commentaire.July M.
Excellent Customer Service!!! These talented ladies behind the counter made my day! I was in a rush to pick up my trailer and they made it easy and painless for me! Thanks U-Haul.BRUCE K.
Le client n'a pas laissé de commentaire.Lawrence C.
I had a little problem with completing all of online information, kept getting disconnected with site. Young ladies at Cattleman's were very understanding & caring. They made everything so easy.LEONA S.
Le client n'a pas laissé de commentaire.AARON W.
these units need a crank stand to be able to load and unload when unhookedDARIN W.
Le client n'a pas laissé de commentaire.JOSEPH J.
Nothing to really do. The trailer I rented was in good shape, the service was expedient and professional. I was late returning the trailer due to unforeseen circumstances and they worked with me to resolve the issue.WILSON K.
Le client n'a pas laissé de commentaire.MARVIN L.
Everyone was amazing, I have no complaints or constructive criticism. Thank y'all for making moving less stressful.Rachel V.
This team was great. They took care of the registration and I was able to get in and out quickly.RICKY N.
Le client n'a pas laissé de commentaire.CYNTHIA D.
Le client n'a pas laissé de commentaire.CRAIG G.
Great experience and people are very helpful and show professional behaviors.JANET S.
Le client n'a pas laissé de commentaire.STEVEN K.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.DOUGLAS MARK P.
Actually the store on Mustang Rd Alvin Tx made this happen at last minute.Not sure of her name but outstanding job . The pickup location was awesomeMichael M.
Excellent and professional customer service!! Super friendly people!James J.
Le client n'a pas laissé de commentaire.HENRY L.
Le client n'a pas laissé de commentaire.Joel K.
No issues at all.DORIS G.
Be prepared to unhook your own trailer as they some times don't have anyone there that can do it.Mark G.
The trailer pulls good but is one of the most difficult to backup I have ever used! I will never rent this type of trailer ever! The staff at the location is great and will buy and rent from them againLarry W.
Have a full tank of gas in the vehicle.CHARLES EARL W.
Le client n'a pas laissé de commentaire.ZACHARY M.
Le client n'a pas laissé de commentaire.ROBERT W.
Great experience with scheduling and customer serviceJANET PAULINE S.
Le client n'a pas laissé de commentaire.RONNIE N.
Great experience, wouldn't change a thing!Taylor W.
Make sure â€˜24hr rental' is noted on reservation. When I arrived and attempted to pick-up before the location opened, I was not able to. Had to call because the 24hr was not added during reservation, when it should have been. Otherwise EXCELLENT and very accommodating! Everyone is friendly and professional! Would definitely go back!Princess J.
I selected to do the pickup online but still had to go inside too retrieve keys. If I had known I had to go inside anyway I would have just done the whole process insideKatherine L.
Le client n'a pas laissé de commentaire.VINCENT R.
Le client n'a pas laissé de commentaire.STEPHEN G.
Le client n'a pas laissé de commentaire.RICHARD D.
Le client n'a pas laissé de commentaire.WILLIAM W.
No problems. All good.Steven S.
Walk around truck noticing damage. Sweeping out back of truck as well as cleaning the inside of the cab.BRIAN G.
Le client n'a pas laissé de commentaire.Michelle A.
quick and easy...MICHAEL M.
Le client n'a pas laissé de commentaire.Maria V.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.julie C.
Le client n'a pas laissé de commentaire.JEREMIAH G.
Did not have the appliance dolly I had reserved. I ended up having to go to another location to pick one up.Michele S.
Uhual really needs to repair the tire sensor, light on the entire time. And engine service light came on also.Tammy C.
Fast, easy, and affordable. I would highly recommend.JOHN R.
I did NOT return it to KARGO RC S ANTONIO,,I RETURNED IT TO UHAUL IN HELOTES,TX..Great serviceARMANDO S.
Le client n'a pas laissé de commentaire.KEVIN B.
Keep doing what you are doing- excellent customer serviceJames P.
Everything went well THanksROBERT S.
Friendly and helpful staff, I will be back when we need another truck.CHRISTOPHER C.
The staff was very nice but the truck was very old. The passenger door barely closed. You could tell it had been in an accident.Julie N.
I would like let everyone know that the young lady that was there was very professional and extremely pleasant to work with. Will go there again when I need anything else/kirby M.
Nothing. Everything went smoothly and worry free. Honestly the staff at Cattleman western store in Alvin were the friendliest , knowledgeable staff I have had the pleasure doing business with. I fully will recommend this business in the future to anyone who needs Thai service. ThanksIsmael M.
Le client n'a pas laissé de commentaire.KURT O.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.KIMBERLY O.
Le client n'a pas laissé de commentaire.RICHARD A.
Great experience...quick and easySteven M.
Staff was young and well knowledgeable, extremely respectful and helpful.MARIO M.
All was greatJAMES EMMITT III C.
Nothing I can think ofDERECK D.
These guys are great. I would recommend to anyone and I have rented from there twice in the last two weeks.THOMAS N.
Le client n'a pas laissé de commentaire.NOE S.
Nothing to do with this location, but more to do with the customer service/roadside assistance number. Wait time was always 15-20 minutes to get ahold of a representative, sitting on hold that entire time. Once I reached someone, they had to put me on hold to help me out. I have no problem with holding for that, but when I get hung up on I have to start all over with the 15-20 minute hold time again! I think that needs to improve, especially for a roadside assistance issue.CORY WREY M.
Le client n'a pas laissé de commentaire.Robert A.
Thank you for making my move quick, easy and painless!! Best experience at a U-Haul location, I've had!!CHARLES L.
Owner was extremely niceJARIN C.
Le client n'a pas laissé de commentaire.NASIR K.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!