Everything was fine.Harry V.
Customer Reviews for Chair City Market
(U-Haul Neighborhood Dealer)
Pour nous contacter
Gardner, MA 01440
Services dans cet établissement :
- LundiDe 8 h am à 6 h pm
- MardiDe 8 h am à 6 h 30 pm
- Wed–SunDe 8 h am à 6 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make sure you are taking good care of your franchisees; I always ask they are being treated and they ALL say- not so well. They are your conduit to good PR and corporate financial health, don't keep abusing them!David P.
The uhaul employee was really kind and nice I had a overall good experience.Timothy H.
Le client n'a pas laissé de commentaire.Karen L.
Le client n'a pas laissé de commentaire.Sergey F.
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.Beifang Y.
Le client n'a pas laissé de commentaire.Stephen L.
I highly recommend using the services of the UHAUL in Gardner, MA. The owner was friendly and efficient taking care of the paperwork . I paid $1,09/ mile plus $15 for insurance and $19,99 for the truck . All I had to do was put in the gas I had used and drop the key off and my receipt was waiting for me on my computer when I got home . Moving is usually stressful but I found my experience with UHAUL Gardner to be stress-free ! Thank you my friend, " Stress-Free Lance "Alanson P.
Good cust serviceJojn V.
Le client n'a pas laissé de commentaire.Javier R.
Very professional and accommodating..EDWARD G.
Gentleman was very helpful in providing directions to our destination.scott P.
Le client n'a pas laissé de commentaire.Bethany C.
Le client n'a pas laissé de commentaire.kim D.
Service rapide et convivial.Daryl R.
Le client n'a pas laissé de commentaire.heather M.
Make sure to have employee that really understand customers,ILia L D.
The employee pick up the phone and greeted me nicely and explained the whole process for dropping off the truck after 7:00 pm. She was very nice and well trained.Mercedes R.
The gentleman who helped us was outstanding! Friendly , kind, great sense of humor , prompt and everything was well explained to us . We are recommending the UHaul services at Union Square in Gardner , MA to our friends and family .SHARON Y.
Le client n'a pas laissé de commentaire.Michelle S.
Super friendly and helpful staff.Ronald A.
Hands down the worst location ever, no service, phone number doesn't work, when you call the phone number on the door it goes to a voice mail that isn't set up and you can't leave a message. Lock box located on the side of the building where no one can see it. you call this a uhaul place - I call it a shit hole parking lot with no service, next time i'm going Ryder at least they care about their customers.Sandra A.
Le client n'a pas laissé de commentaire.zachary S.
Easy to drop offThomas S.
Owner was very nice, professional & knowledgable.MARGERY K.
Le client n'a pas laissé de commentaire.Denise U.
Le client n'a pas laissé de commentaire.Melanie M.
Take U-Haul name away from this location. It was absolutely horrible. It was a young kid who didn't know half of anything what he was doing. I think he was high. And I did try to call to me before hours after I had the U-Haul to ask him some questions try and extend my contract day I couldn't get a hold of him he had no email setup no phone number I text him called several times on the number he gave me. I finally emailed customer service they got back with me stated someone would get back with me through there. No one and I repeat no one ever got back to me. When I finally talked to someone at Customer Service headquarters in Arizona which I finally called and they resolved my issues perfectly I have no problems with you all it was this location. I asked that guy what would you have done if your truck is blown up on the side of the highway and I was trying to get in touch with you because the next time I heard from him was when I was late returning my truck the next day he wanted to know where his truck was. I had already extended my contract through customer service in Arizona, I'm like sir did you even look up my contract before you called me. I would never deal with this location again ever. And when I went to return the truck we parked it the light was on stating open but there were absolutely nobody inside no lights on so I don't think they were open with no phone number to call either. I rate this location a negative 10 out of 10Sonia C.
Le client n'a pas laissé de commentaire.Kassie C.
The back opening was frozen shut and I found that we couldn't open it. I drove back to the pickup location for help; proprietor wasn't there, he had gone to a bank 25 minutes away and we had to wait for an hour for him to return. We switched trucks and the rest of the trip was ok. The cost was more than I anticipated, the person I had initially spoke with did not tell me about the mileage charges.Paula E.
Le client n'a pas laissé de commentaire.Trevor T.
Le client n'a pas laissé de commentaire.Juan A.
I felt it was a pricey and unprofessional. I wasn't told about any deals, got charged for equipment I did not need and wasn't told the price for a few extra hours and wasn't asked for authorization for U-Haul to take more money out of my CC for the few extra hours I needed the truck for. Then at drop off I was told I was all set then when I left more money was taken out of my CC without my authorization.Danielle W.
Le client n'a pas laissé de commentaire.Gerald R.
Le client n'a pas laissé de commentaire.Mary B.
Be more accurate with mileage. Got charged 1/8 tank of gas that I never used.Brian M.
Owner was very helpful getting me checked in when the app didn't recognize my location. Easy drop off too. Will use this location again.Melissa L.
Le client n'a pas laissé de commentaire.James P.
Check-in took over 20 minutes. Breaks on vehicle were very poor. Took almost 30ft to come to a complete stop. I mentioned this to the uHaul associate when I returned the vehicle.Colleen R.