Évaluations des clients Chase Street Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Chase Street Self Storage

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Angela C. le

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Le client n'a pas laissé de commentaire.

Douglas C. le

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Le client n'a pas laissé de commentaire.

brianna M. le

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Better communication. To many run arounds

Susan G. le

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The transaction was not approved until I arrived to pick up the vehicle. I had to wait 20 minutes for it to be approved when this was supposed to be automatic. It was not.

Nicholas N. le

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Le client n'a pas laissé de commentaire.

NICHOLAS N. le

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Le client n'a pas laissé de commentaire.

Carol V. le

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I have used this location twice and have excellent service both times.

Oscar T. le

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The service was great.

Alex C. le

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Le client n'a pas laissé de commentaire.

Phillip J. le

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My online status said I could pick up the truck at 8:00 am, however the pick up location did not open until 9:00 am. This was not noted anywhere.

Chris N. le

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Nice drop off. Computers down so took a little longer. But not their fault.

Tamelia H. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Great customer service

Oran W. le

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Le client n'a pas laissé de commentaire.

Alex B. le

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I wasn't sure of where to drop off the keys at night. The drop slot didn't seem secure as keys could be reached from the floor after being dropped in the door slot.

Carl G. le

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My only complaint is that you charged us for extra mileage over 83 miles when we had to pick up the truck, drive from Athens to Atlanta, then take the truck back. Not to mention we had to go to 2 different houses to pick up furniture, so we went over the mileage. I would’ve liked to be able to input how many miles I needed instead of u-haul just automatically giving me 83 miles.

Ronald V. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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According to the contract I had until 7:00 pm to drop off the truck, at 6:30 pm when I arrived for drop off, the location was locked up and closed. Had no choice but to place the key in the drop box, even though would have like to been able to turn in truck to an actual person and get a proper checkout. Following day a charge was applied to my credit card for mileage overage (even after pickup location was changed on us and was further away) and a charge for gas even though it was left with more in the tank than when I picked up.

Brad H. le

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Service was excellent. The location is very clean and accessible.

Stanley J. le

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Le client n'a pas laissé de commentaire.

JENNIFER B. le

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We went through a call center to locate a vehicle and specifically asked for the smallest possible since we were using it only to pick up an item that was too large for our vehicle. We were given the location based on their availability of the smallest truck and also quoted a price for the truck. When we arrived, they had only the next size up and were told that it would be a higher price. We were also told however that there would be no charge for mileage since it was a one-way rental and that the price given then was what we would pay.

Thomas Q. le

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Agents there extremely helpful.

TROY M. le

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We ordered this truck weeks in advance and the day before we were to pick it up they changed the time and location on us. We went to pick it up at 10 took them 1 hour to figure out how to work the system. We had paid for help at 7:30AM to help us pack truck had to cancel and pay a cancellation fee. We should really get a discount since the location was only 3 miles from original location and they put us 3 hours out getting on the road for a 7 hour ride.

William H. le

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I could not comment on several items with the return facility , as I dropped of the truck when the facility was closed, so there wasn't an opportunity for any interaction ....

Arthur M. le

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Great staff. Very helpful.

Mark F. le

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Le client n'a pas laissé de commentaire.

Wade H. le

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Le client n'a pas laissé de commentaire.

Pamela A. le

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Dropped off after hours