Experience was very convenient.
Dianna Myers
Customer Reviews for Chavez Plumbing and Supply LLP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Excellent customer service
Regina SaizThy were very helpful and prompt.
BILL JACQUEZJet, was super friendly and helpful
scott mcgillivrayEngine light was on
Marc MartinezI was given the utmost professional and friendliest customer service not just hearing grants but also CC over the phone from Albuquerque as well thank you so much to all employees of U-Haul
Jamie FondyNothing, the staff was courteous and friendly very helpful with my return of the truck..I would highly recommend this place..
barbara ruizHe did it right.
Samuel BradleyIt’s hard to say in today’s world we are all just trying.
todd jacquezGreat customer service! Thank you so much!
Alexis MahootyStaff went beyond expectations to help me with equipment returns. Merci.
Robert ThelenAlways great service with a smile and everyone is eager to help me here every time I come in :)
CRISTINA IBARRAExcellent service à la clientèle
Hollan SilcoxThere were no 15' trucks available which is what I was seeking. Otherwise good experience.
Shawn AttakaiThe "easy" pick up option using a cellphone was a complete nightmare. Uhaul gps kept saying we were in the wrong location, despite being parked in front of Chavez Plumbing. When, finally, uhaul bent the rules to verify us, the lock on the lockbox wouldn't work. It took almost 15 minutes of resetting combo, puling, jerking and tugging to finally gain access. All in all, it took one and a half hours to get the truck. My feeling is that the issues were uhaul related, not location oriented. The uhaul customer service rep stayed on the phone the whole time and was finally successful for getting us our truck. Kudos to her, whoever she was... Hideous experience overall...
Leone MatthewsEverything as was great n even personal
Bessie HarperNothing, everything was great
Larry DanlerDropped off truck after hours. Good cell phone recieption. Key drop was easy to find.
Manuel MoraKeep the fuel at half way mark if we are expected to leave it at the half way mark. The drop point should do a better job at check in and not be quick to charge for an extra day if it was turned in on time.
Cythinia ArchuletaDrop off location was closed. The web site was hard to use as it kept saying it did not exisit. Not sure why.
Cythinia ArchuletaThe man that helped me was super helpful in attempting to assist us in getting a credit for early drop off. Great customer skills in person and on the phone. Definitely top notch Uhaul experience at our drop off!
Judy GambleExcellent service à la clientèle
Hollan SilcoxStaff was very helpful, knowledgeable and friendly. Keep up the good work!
Charlene ReauxMerci.
ann southardone tail light did not work on eather trailer we tryed
Carol DelayNothing. Everything was just fine.
Thelma DavisThis u-haul dealership opened an hour earlier than any of the neighboring u-haul dealerships. Very grateful for that.
Juan KropfStaff was amazing. They went above and beyond customer service.
Tony MadridGreat customer service… Friendly, helpful and efficient.
ANDREA ARCHULETAThe manager noted "honestly a lot of places don't look at vehicles/etc between uses." He and I had to mark vehicle damages before I left the location, which would have been documented from a previous walk-around.
Roslyn GannisClean the inside glass as well as the bugs on the outside.
JAMES MOOREUhaul went above and beyond for me and my wife. 👍👍👍👍👍
Joseph HuntThe staff was very excellent to work with
MARK NEWMANCustomer service was excellent from time I reserved the u-haul till we turned it in. The young gentleman was very helpful and respectful. Would give a 10/10. Thank you!
Clarissa GallegosNothing chavez in grants is fantastic! Perfect all the way around
LYNN WARGOI am grateful for the store management (Jay) for not only providing the truck on time, but assisting in getting us critical help for our loading. We could not have done this without them.
MICHAEL GERACEHow do you justify $3 755 for this rental and in February I paid approximately 1 800? I'm not criticizing Chavez Plumbing but I'm asking Uhaul corporation?
RAYMOND CERASAIt was very simple, quick and they worked with me very well.
LAURA TESHIMAList this location first in this area.
JAMES GRIEGOCustomer service at this location was above and beyond it was the best experience I've ever had renting!!
ROBERT KIRKLANDExcellent customer service in the store that took the time to understand our situation and come up with a great solution.
DARIN SMITHVery helpful and friendly staff.
Gregory KopackaLet the customer know it might be parked in back lot.
Melvin DormanNo one was there. No phone calls returned. Hope everyone there is okay.
Frank BorkowskiNone excellant customer service
SONIA GRIEGO