Customer Reviews for Cherry Hill BP
(U-Haul Neighborhood Dealer)

26 évaluations

30435 Cherry Hill Rd   Westland, MI 48186

(313) 749-0138

Heures d’ouverture

  • Du lundi au vendredi : de 9 h a.m. à 6 h p.m.
  • Samedi : de 9 h a.m. à 3 h p.m.
  • Dimanche : de 9 h a.m. 1 h p.m.

Services dans cet établissement :

Pour nous contacter

(313) 749-0138

30435 Cherry Hill Rd
Westland, MI 48186

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au vendredi : de 9 h a.m. à 6 h p.m.
  • Samedi : de 9 h a.m. à 3 h p.m.
  • Dimanche : de 9 h a.m. 1 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

The check in and check out process was not the best. The BP drop off was slammed and the key drop off was junk. Idk if I missed it when I ordered online, but the check in and check out details /instructions should be provided so that I was prepped. I wouldve taken my passport with me for the Verification but was unpreparred and had to bug family who was working to answer the call and that took forever.

MICHAEL G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donyell B 
Évaluation :
3

would have liked the option to read and sign documents rather than only email on line where it is difficult to read a multiple page document on a 3 inch phone

Scott D 
Évaluation :
1

The truck had boxes and trash in it. We help cleaned it out. We ordered a car trailer for the next day . Pick up was in inkster, they call for us to go to the Wayne center after waiting one hour they sent us to Ypsilanti and waited another hour. We were quoted one price and ended up paying triple the price. The man at the bp gas station sent the paper work for with the price ,but the other would not accept it. We were suppose to pick both up at the inkster center. If we were not trying to leave by Saturday evening we woul try someone else.

Chavis S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott A 
Évaluation :
5

Great service

Esraa M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neveu N 
Évaluation :
5

N/A.

Tracey U 
Évaluation :
3

Nothing everything was okay.

Veon M 
Évaluation :
2

It was difficult to get the truck out of the small space where it was parked and the staff working there were rude and unhelpful.

Julie N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

taji r 
Évaluation :
1

We picked up the vehicle from a gas station. It was very difficult to hear the person behind the thick glass. When I started the car, its tank was empty and I had to refill it with gasoline. The truck was parked right under the tree branches and we had to try very hard not to damage it while taking it out. They did not have the protection blankets that I had requested and paid for in advance, so they offered to give me a transport cart instead. Because of this, many of my belongings were damaged. It was the worst experience a customer could have.

Onur O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline R 
Évaluation :
2

Do not rent damaged truck, ensure equipment is available for rent at specific location-no dolly or moving blanket available here

Jennifer C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willie L 
Évaluation :
1

Still waiting to hear back about being overcharged

Barri B 
Évaluation :
2

Clarify to the manager of the BP that I should not need to give him my personal phone number for him to release your key to me. I do not appreciate men using their positions of authority to coerce a phone number out of someone younger and assigned-female. It's very sketchy.

Michael M 
Évaluation :
1

Quit trying to do a gas station and a uhaul at once. You don't know how to multi task.

DEANNA R 
Évaluation :
3

Probably not the locations fault but the website would not let me check in. Had to call the manager of the location to get my reservation sorted out.

Hannah H 
Évaluation :
5

Verify that overnight turn ins are cleaned prior to making available to customers using online reservations.

Gary M 
Évaluation :
5

The attendant was very helpful and friendly

Lakisha W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHAHMIA H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Walter m 
Évaluation :
5

Quick and friendly service

FOUAD B 
Évaluation :
1

They didn't have the appliance Dolly I'd booked on the website, and required I return the truck to where I'd picked it up rather than a drop off point. It took me longer to do the job thanks to not have a Dolly, so they charged me for two rental periods. Then it cost me twice the travel mileage because I had to take it all the way back to where I got it from. I will never use this service again and will tell everyone I know the same. Almost half the money I paid them was from hardships they created. They added more headache to the move, and more cost on top of it.

Jeffry V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth S 
Non les évaluations ont été soumises pour cet établissement.

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