Customer Reviews for Chris & Carla Catering
(Concessionnaire U-Haul dans le voisinage)

418 évaluations

3248 Schillinger Rd S   Mobile, AL 36695
(1 mile south of Cottage Hill and Schillengers Rd Intersection)

(251) 645-2832

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 3h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(251) 645-2832

3248 Schillinger Rd S
Mobile, AL 36695
(1 mile south of Cottage Hill and Schillengers Rd Intersection)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 3h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Very friendly.

ERIKA S. 
Évaluation :
1

Need my money back wasnt suppose to get charged extra because of first repslack of complete instructions guess ill look into a lawyer. I tried to tell Chris this he was walking exercise. He was friendly enough kept saying and nodding they take care of that. I was trying to explain there should not be a charge.

Della P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH E. 
Évaluation :
5

Chris and Carla called to verity reservation equipment, location of facility, all U haul equipment. They were very accommodating. Very friendly and helpful. I changed the time of pick up several times and they were very helpful. Call them.

Layfette M. 
Évaluation :
5

Very helpful, friendly and set proper expectations.

Erika C. 
Évaluation :
3

The people in charge of this location were very helpful and answered their phone calls every time I needed them

Cody D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RANDY S. 
Évaluation :
5

Very nice and professional company.

Ashley S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rogers T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jevon B. 
Évaluation :
5

Excellent

Karla D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy B. 
Évaluation :
5

Carla, of Chris & Carla's Catering was super nice & went above & beyond to help us. We drove all night from Clarksville, TN & even though she wasn't scheduled to open until 10 am on Saturday, she personally helped me at 7 am through the pick up process so I could get the truck. She was very pleasant, helpful, & very professional. She made this move a very pleasurable experience. I would recommend Chris & Carla's Catering U-Haul pick up to EVERYONE!

Scott M. 
Évaluation :
5

Great People. Always prepared and ready for there customers.

Daniel C. 
Évaluation :
3

Reply to phone calls/messages. Main line was a busy signal. I found the business owner cell phone number online.

Roy K. 
Évaluation :
5

Nothing there great people and have exceptional service I will recommend them to everyone and from now own will be the only ones I use thanks so much

Lawana B. 
Évaluation :
5

Knowing that I had a 20 hour drive with snow storm in front of me, I was very nervous. When I went to pick up my uhaul my nerves were set at easy. So welcoming and reassured me that I was gonna make my destination just fine. Thank you so much for being compassionate!! #realpeople #caringpeople

LaShea N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAMS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS H. 
Évaluation :
5

Everything was great

Trina S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAYNE L. 
Évaluation :
5

Miss Carla was an absolute professional, helpful and very engaging to talk to. She not only helped with the equipment we also shared some similar experience based anecdotes about life and things we cannot control. She is a very sweet lady and a hard worker.

Solomon M. 
Évaluation :
5

The owners of this UHaul are amazingly kind and made this experience super easy!! Highly recommend!!

Michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell B. 
Évaluation :
5

Not a single thing. Your agents were extremely professional and it was it's been an easy a rental as one could want

Mark K. 
Évaluation :
5

They were perfect! Friendly, attentive and everything I'm looking for when looking to rent. I'll be working with them again soon!

Jamie D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Neal W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
5

Perfect

LaChonda H. 
Évaluation :
5

They where very Courtesy and polite. I would use them again.

RANDY O. 
Évaluation :
5

Very friendly. Wonderful customer experience

Hunter G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kellend W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri N. 
Évaluation :
5

I really don't see a way to improve this location. They were very professional, very polite, helpful and you won't meet nicer people anywhere. It truly was a pleasure renting from Chris & Carla's!

Mark T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Very helpful and super nice folks.

Donald J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERALD C. 
Évaluation :
5

Carla was very friendly, respectful, and I would definitely do business with her again!

Stephanie A. 
Évaluation :
5

Chris and Carla gave absolutely wonderful customer service. Ms. Carla provided different options in insurance coverage. Definitely give them your business they will make sure you get what you need.

Vvonaka R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLAYTON D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA C. 
Évaluation :
5

Nothing she was a greater person

Ashley M. 
Évaluation :
2

Upon returning the truck i at least had a place to park the truck so that was good. I was charged extra for something that I didn't agree to and went against what the original contract stated. I rented the truck an extra day and then was charged extra for insurance and my contract clearly stated that any extra days of the "Safe Move" insurance would be 0,00 $. I sent a picture of this highlighted on my original contract and was completely ignored. I called and was argued with even though this was CLEARLY what the contract said. Thankfully after this I called the main number for Uhaul and someone was willing to actually honor the contract and refund the erroneous charge. Each time I talked with someone from this location it seemed more like a massive inconvenience than anything else.

David C. 
Évaluation :
5

Carla is a wonderful lady! Called me before they opened to confirm the appointment and help me get checked in.

Garland B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James E. 
Évaluation :
5

As a military officer, I move frequently. Therefore I expect a certain level of service, professionalism, and convenience. Carla and James exceeded my expectations from the moment I arrived. I was impressed with the friendly atmosphere and will recommended their Uhaul service to others! Great job!

Adam C. 
Évaluation :
5

Chris and Carla were great. Recommend them to anybody. Will be using again in a couple weeks

BRANDON K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WESLEY E. 
Évaluation :
5

This is the fourth time I have needed to rent a U-haul over the past six months. The last 3 times have been from Mrs Carla's location, because she is so pleasant and helpful.

Michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley C. 
Évaluation :
5

Very nice experience.. Great timing an customer service

Danielle R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brittany P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

They we're perfect.

Daniel S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James N. 
Évaluation :
5

Keep up in doing very good.

Victor P. 
Évaluation :
5

Great customer service, and very friendly.

John M. 
Évaluation :
5

We used the 24/7 plan and your website was awful. Thankfully someone e from the business was there and was able to complete our rental.

Bonnie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Chris & Karla were great folks to rent from... Very friendly and knowledgeable, I will rent from them again in the future if I need another moving truck...

James C. 
Évaluation :
1

Upon arrival to this location the building looked very sketchy and unprofessional. When we walked into the building, we immediately smelled marijuana, there was even a packet of cigarillos beside the entry. The room we walked into was very cluttered and dirty. The individuals who were there made for a very uncomfortable experience. As soon as we walked in, the woman we worked with greeted us by saying "Did y"all get lost?," due to us being about 30 minutes late, and I understand being on time is important (I usually am), however we had a rough morning and got there as soon as we could. After her greeting, she was speaking with another woman about buying the aprons she was selling instead of immediately trying to help us, even after the woman selling the aprons told her she could wait. After she finally began helping us, she realized she had misplaced the key to the Uhaul we were there to pick up, and called someone else in the room to look for the key, while continuing to look at the aprons. Meanwhile, my cousin was waiting in the car, because we thought we would be in and out (we were in there for roughly 30 minutes), and someone came outside the building and began through things all over the yard, then went around and picked everything up and threw it all in a car; it was very strange. The woman handling the rental finally located the key and began running through the process. After leaving the rental location, when we got to my home to begin packing the Uhaul, the entire truck smelled like food, and since the location we picked it up from was "catering business," we assume they had used the trucks to move their food. Overall it was a very unpleasant rental experience. That is not to say I will never use Uhaul again, I just believe that rental location is not a good representation of the company.

Jennifer D. 
Évaluation :
1

Be on time . 2 of my employees waited almost an hour to pick up during posted hours.

Stella P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dennis K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

herman H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey H. 
Évaluation :
1

Proprietors nearly 1 hour late! Sent drivers license I and someone apparently wrongly transposed a number creating further delay. Received conflicting text/emails/telephone call. Will NOT recommend U-Haul in the future. Moving is stressful enough without such monkey business.

Charles G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Allen F. 
Évaluation :
5

Dont book the trailer I reserved a week prior to someone else (Airport/Service Rd location)

KEITH K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeremy F. 
Évaluation :
5

My experience with Mr. Chris & Ms. Carla was great. They were very friendly and easy to work with. They allowed me to make accommodations to my order upon arrival. I recommend their services!

Cassandra K. 
Évaluation :
1

No one was there to greet us and it was during business hours and we knocked on the door and rung the door bell .I was also charged an extra 25 $for cleaning after we already cleaned.

AVA S. 
Évaluation :
5

Man they was the best. Best u haul place in Mobile Alabama good to know That amazing people like them still exist in this world Excellent service felt like family

Tanner M. 
Évaluation :
4

It took several days to locate a one-way 10' vehicle. Having more available would have been good.

MICHAEL A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles C. 
Évaluation :
5

Awesome customer service! Carla gave me a call the day before my drop off date and made sure I knew where I needed go. She also set me up with a storage unit very close to where I'm moving. She went out of her way to make sure she was giving me the best service possible. Recommend 100 %!!

John F. 
Évaluation :
5

Same as the LIMA , Ohio location

william P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ROSE W. 
Évaluation :
5

The best experience ever!!! Very nice & Respectful!! Most of all on time with everything. Got me everything I needed in timely manner . Just great personalities

TYONI P. 
Évaluation :
5

x

charles P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Claud R. 
Évaluation :
5

Nothing! The truck was just great...the PEOPLE are what made the experience over the top! You MUST go see Chris and Carley...not only for your truck needs...but their other business too.

Debi H. 
Évaluation :
3

Since no one was there to help me hook up the trailer she promised me a 10 $reduction in the rental price. Not only did I not get the 10 $reduction, but the bill was 20 $more than what was expected. I need an explanation of this disparity.

Joseph R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tommy M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bruce W. 
Non les évaluations ont été soumises pour cet établissement.

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