Excellent location, clean equipment and recurring customer. People nice.
KARLA DUPRIEST
Chris & Carla Catering
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Mobile, AL 36695
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Excellent location, equipment and service.
KARLA DUPRIESTDo not allow these people to get away with stealing from your customer. I rented a U-Haul 26 the biggest truck. When I went to get it that's where it all started. I was given the wrong keys so after staying an hour waiting on the right keys to be put in the box my nightmare started. I originally rented the truck for two day 39,95 plus 15 a day insurance then 1,09 a mile. Oh and a dollar environmental fee. Okay that's per day. Now let me start so while I waited for my truck I finally see someone coming out the back yard with it the right truck it's close to 10:20 at night pick up was 9. So I estimated 50 miles cuz the representative said better to have more then to bring it back and owe. So okay I didn't need it the next day so I could return it a day early. Now when I first got in the truck thank God I snapped a photo of the dash notifications and when I brought it back I forgot to snap a photo but after this place charged me 41,1 for not putting gas back in it I was livid so I got in my car and drove back. U-Haul advised me they were closed but I knew it looked like a home so I went. I arrived and said on the door bell cam to either allow me to snap a pic or I was calling the cops so I had my evidence. So they opened the door gave me the keys and I provided to snap a photo. Let's not forgot my gas receipt I had also. Now I see not only are they trying to rip me off but guess what she lied about how many miles I traveled. So I told her look lady you may get away with this with others but not me. So I have reached out to U-Haul and waiting for a response but I have to say that a 26 foot U-Haul goes 10 miles per gallon. I had put 10 dollars in the gas tank and the price of gas is 2,56 a gallon. You do the math but like I told the lady I pumped the gas until the notification above fuel level said 60 miles to E like when I picked it up. So not only did she absolutely lie about mileage she also is lying about my fuel level. I have my photos and my gas receipt. I can't believe the way this was handled and I really hope U-Haul sees through her bullshit and gives me my money back it should be a full refund but I'm only asking for what I am owed rightfully.
Beth CollierNothing at all. If it's not broke don't fix it.
Moreo HOWZEThe owner of this location was amazing and made this rental pick up and drop off very smooth
Whitney Hooks