Highly recommend - they are very easy to work with and pleasant!
Thomas H.
Customer Reviews for Chuck's Auto
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service and people
Tyair B.I love the owners at Chucks Auto! I will not only be using them again for uhaul needs,but plan to take my car there too
Brittany M.Nothing.very easy to rent from.very courteous
Brian W.Nothing really. "Friendly...Professional...made the experience very easy. You were very informative...you answered all my questions...
BEVERLY E.Really NOTHING AT ALL!!! Staff was very friendly, helpful & addressed all of my questions. Very thorough explaining process. Made for a VERY SMOOTH & EASY experience!!!!
BEVERLY E.Very nice staff. Pleasant experience!
Margaret G.Great place to rent very friendly and also very helpful in the whole rental process.
KATHLEEN S.Well when I made the appointment it was at the Glasgow Street location and said that that would be my pick up point. Three days later when I went into the email to confirm you indicated to the other location which is 25 miles away from the Glasgow location. Was not happy at all without being told that it was now at the Bechtelsville location. Really bad business for you to make your customers go at least 10 miles away from the other location. Need it to do the move had no choice was forced into getting the rental from the other location !! I feel that you should reimburse me half Of the amounts charged. It was a huge inconvenience to go 40 minutes out of the way! Then you charged me for all that extra mileage!! Not happy at all with this experience time money that's all we have in life time and money! You wasted my money and you wasted my time. I would've searched out another location that I knew would be closer but you forced me into going that far away.! So I'm hoping that you just don't take my comment and say yeah yeah! Please do something about it credit my credit card $40! R
Randolph Y.Always a great place to rent a truck Angel is a real nice person there's always willing to help you out with equipment and truck rentals
John G.Have the requested equipment at a location that is closer to home.
JASON L.Great customer service and I will rent from chucks again
Shawn O.The owner were the best and very nice. Already referred my friends!
MICHAEL E.Large lot to park in. Even though it was closed someone helped me find to key drop without me asking.
Rebecca W.The people Chuck's Auto are very helpful and understanding great people to do business with
John G.The mileage cost is too high. I could have rented a truck from Home Depot and saved $125
BARRY S.Considering I ordered a 26ft truck one way weeks ago and it was confirmed only to have them call the day before and say they have a 15ft truck for me at a location 20 miles away that I also have to return there. So they confirmed my reservation and make a huge mistake and I had to suffer financially and with my time and everyone else's time that I hired to help me move. I received no apology or explanation. The lady at chucks was amazing but that was it.
Jimi Tayo Y.Good people to deal with
MARK E.The guys and girls at Chuck's Auto Garage a great people very helpful and friendly
John G.Super great pickup. Easy at this location. Only thing... during the checkin process you were told to check the outside for damage, we did this but then when we arrived home we realized the track that the back door rides on was off. We had no way to report this except for roadside assistance
Adam N.I will use this location again they were very friendly and helpful in getting my rental to me and making sure everything was to my satisfaction
Kenneth D.The personnel at this location were great. Extremely helpful and knowledgeable. No problems at all.
WILLIAM E.Everything was great as is! The attendant was extremely nice and her explanation of each step was very thorough.
MICHAEL L.Angela and Chuck at Chuck Smith's were very helpful to me. Would definitely rent from them again!
IAN K.Nothing to improve upon.
WILLIAM C.Use this location often. Aways a pleasure to deal with
Kathryn G.I couldn't be happier with the service I received. The staff was beyond helpful and courteous. This was my second time dealing with them, I will surely be returning if and when I need them.
RICHARD H.Great location and friendly people.
DAVID D.Very friendly and helpful owners!! Would highly recommend and use again!
STEVEN O.They made the process very simple and easy to understand. This was the first time I rented a U-Haul truck and will use their services again when I need a truck. Merci.
ROBERT M.The pick up location was great! However you have a shortage of trucks. I almost didn't get a truck with a three week ahead reservation. I had to spend almost 2 hours driving to get one. I could not get on your web page (5 different times). And your wait time is ridiculous when trying to reach you by phone. A 45 minute wait of my time wasted so you can save a little bit of money by having your call stations under staffed. Your customer service to your customers really leaves a lot to be desired. You failed in this area. I will mono longer rent from Uhaul again because of this.
Grant G.Great to work with
Martin K.The location was closed when I arrived, so no comment
EDWARD F.Angela was so nice and helpful. The truck drove great.
Deborah E.After hour drop off. I left the keys and a note asking for someone to call to make sure everything was in order. Angela from Chucks Auto promptly called me the next morning to confirm. She was very pleasant and efficient.
Kathleen Y.Great operation easy to do business with. Plan to rent there again
Jon M.The people at the office were super nice & professional. It was a great expwrience.
James C.Great location. Nice people.
Coleen K.It was easy and perfect
eric S.Very fast process and very friendly and knowledgeable
TIMOTHY D.Speak with Angela. She was super helpful and made the process get easy.
Zach W.Nothing at all these folks are great people and were awesome with assisting me with my rental equipment
Neil L.This operation is top notch!
Debbi E.Again...this was flawless and I was impressed.
Peggy W.No need to do anything
Tom O.They were beyond great give you the best deal they can so easy to deal with by far best place to deal with hands down chucks is the place
John L.No improvement needed. Service was great. Very little wait at both pickup and drop off.
Paul M.Great job
Randy A.Good people to work with
Mark E.Fast and friendly! Would rent from again!
Amy R.The owners of Chucks Auto very nice and pleasant to work with when renting a U-Haul truck there or getting service done to a vehicle
John G.