Évaluations des clients Circle Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Circle Automotive

Cote générale :

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MYUNGCHUL S.
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Le client n'a pas laissé de commentaire.

Joseph M.
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The only thing I can think of is having trailer stools so the tongue of the trailer isn't resting on the ground.

jorge B.
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Le client n'a pas laissé de commentaire.

Kyong R.
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Le client n'a pas laissé de commentaire.

Sumit K.
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The customer service person went out of his way to help us getting the truck by staying 3 hours after hours.

David K.
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Repeat customer. Always quick and very easy to deal with. I'll come back. Again!

Alfred V.
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Circle automotive was fantastic. The internet ordering system from uhaul was a complete cluster. Ordered trailer a week earlier and did online check-in. No one called me and 3:35am of the day I was to pickup uhaul cancelled my order. Thank God circle came to the rescue.

ryan C.
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Le client n'a pas laissé de commentaire.

PHILIP B.
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Le client n'a pas laissé de commentaire.

Vimal B.
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Le client n'a pas laissé de commentaire.

Bhuvaneshwari K.
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Le client n'a pas laissé de commentaire.

Andrew J.
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I had booked a truck at Princeton airport. On the morning of the rental, somebody called from Circle Automotive to confirm the rental. I noted that I had rented from Princeton. I called Princeton who told me, quite curtly, that they had no truck available and so I had to take it from Circle Autos. No big deal - an extra 45 minutes driving and it meant I was a bit late - but annoying. The folk at Circle were v helpful, courteous and understanding, and ensured that I did not have to pay the mileage for the extra driving.

Sreekanth K.
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Le client n'a pas laissé de commentaire.

Rebecca F.
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Le client n'a pas laissé de commentaire.

SHRINIVAS N.
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Le client n'a pas laissé de commentaire.

Henry E.
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Do not have any, it was a pleasure doing business with them.

PAUL G.
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Need to clean the inside of the windshield, otherwise everything OK.

Shailesh S.
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Van had low tire pressure. The location has poor cellular reception which makes online check out and checkin difficult.

Jerel W.
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Fast and professional. They helped me with everything. I was in and out in 15 minutes. The best service. Thanks

JUAN C.
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Le client n'a pas laissé de commentaire.

BRUCE D.
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Le client n'a pas laissé de commentaire.

Fabio S.
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Le client n'a pas laissé de commentaire.

ADEMI Q.
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Le client n'a pas laissé de commentaire.

terry K.
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Le client n'a pas laissé de commentaire.

carmen C.
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Le client n'a pas laissé de commentaire.

Justin M.
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Never

REGINA V.
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Le client n'a pas laissé de commentaire.

GRIFFIN O.
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The truck should always start with a full tank of gas

David K.
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Very quick. In and out.

Gregory R.
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Le client n'a pas laissé de commentaire.

Mike G.
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Le client n'a pas laissé de commentaire.

Benjamin E.
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Le client n'a pas laissé de commentaire.

Chandra S.
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The car seat could not adjusted for tall people

Michael M.
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we're rented from there a few times, and the steward at Circle is great

Luz A.
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Representative was very helpful and provided the information I needed. I will truly recommend this location, service was exceptional

SRIRAM V.
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Clean & easy to work with.

Kenneth O.
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Uhaul switched the pickup location 3+ miles further than the original Spot. The original spot was at the storage unit I was moving from. We were short on time and one person was supposed to move boxes while the other person checked out the uhaul, so this through off our entire plans. Uhaul wouldn't even compensate for the extra mileage. The person at the location was super helpful. I asked if there was a dolly in back and he said if I rented one it would be there. I didn't check for some reason and just trusted Uhaul - probably because I was in a hurry. The dolly and the moving of the “guaranteed rental” truck was less than optimal. The lack of customer service was less than optimal. The overall experience was less than optimal. If I knew of another company I would have gone there. In the end I got what I needed, just with terrible service. I will look to all other options before renting from Uhaul again.

saleem T.
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Le client n'a pas laissé de commentaire.

FOUAD B.
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Nothing your people Fady Martin and Wajdi went far and beyond Thank you UHaul

Karen K.
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Le client n'a pas laissé de commentaire.

Ken W.
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Le client n'a pas laissé de commentaire.

Mohammed A.
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Need to improve appearance, office and keep equipment clean. It was very dirty and overall charge me cleaning fee. Very upset

ELIE S.
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best location frendly peoples thank you U-HAUL

Thomas H.
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See above.

Paul B.
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Le client n'a pas laissé de commentaire.

Qiusheng L.
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The guy was friendly and professional. But that day it lost power there so he had to call the service center to process it.

DAVID S.
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Le client n'a pas laissé de commentaire.

Shodi S.
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The vehicle was very old and overall condition was not good

Noe R.
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Le client n'a pas laissé de commentaire.

James B.
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Great experience, good customer service, helped when needed.

CEM O.
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Le client n'a pas laissé de commentaire.

James B.
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Le client n'a pas laissé de commentaire.

Richard L.
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Le client n'a pas laissé de commentaire.

Ronald J.
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Very Friendly & Easy Work With. Freddy, Your The Best!

Mark M.
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Le client n'a pas laissé de commentaire.

SHALWA W.
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Le client n'a pas laissé de commentaire.

Chen L.
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Le client n'a pas laissé de commentaire.

Kimberlyn B.
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Le client n'a pas laissé de commentaire.

Sarvesh J.
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Le client n'a pas laissé de commentaire.

SRINIVASA M.
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Le client n'a pas laissé de commentaire.

Jennifer B.
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Was told to complete no contact pickup through app and if that didn't work simply call. However, since the system seemed to be down and app not working correctly, I called and recieved no answer. Had to wait for about 30 minutes in the heat for the u haul rep to eventually show up and for him to sort it all out. Would not recommend.

JAMES M.
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Le client n'a pas laissé de commentaire.

NAVDEEP G.
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Le client n'a pas laissé de commentaire.

Tatanisha B.
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Le client n'a pas laissé de commentaire.

peter M.
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Great service

Mike S.
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Le client n'a pas laissé de commentaire.

Ryan G.
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Le client n'a pas laissé de commentaire.

David K.
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Le client n'a pas laissé de commentaire.

Dominick R.
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Le client n'a pas laissé de commentaire.

Jagesh S.
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The location was great, the person available was very helpful. Just a suggestion: A few more signs/instructions on the premises would help turn this into self guided pickup/drop off location.

Inette M.
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Le client n'a pas laissé de commentaire.

Valerie O.
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Way too expensive. 102 dollars just for a day is too much.

Lois F.
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This location was simply our drop off location. We left the vehicle after hours and put the key in the orange box. The next business day the transaction was processed early and I received my receipt with no issues. Was very happy with the whole experience

CRAIG B.
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had difficulty using app to upload pictures to initiate the lease (passport/ images of existing damage to truck). Had to use alternative id and forgo pics. Initial leasing information was uploaded incorrectly as a 24 vs 48 hour lease. I was notified that I was overdue on returning when I should have had nearly a day remaining.

Thomas B.
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Le client n'a pas laissé de commentaire.

Steven F.
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No one was at the site. The only issue I had was using the online drop off App. Had very poor connectivity with my phone and it took over an 1/2 hour to complete drop off.

Joao M.
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When I did the reservation I had included 2 dozen of pads to cover my furnitures, but it was not inside the truck as expected, the guy in the office did not want listen me about my issue, just asked me to call to customer service if I have any complaint. I was counting in have the rental pads, and in that moment I was late and with a new problem. The truck rental is really good, but the accessories rental should be improved. I hope not be charged for something that I did not have it.

Yingjun M.
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Overall, great feature and easy to use! One suggestion: the drop off instructions should be SUPER visible/given in a warning early on, perhaps during the sign up/confirmation page or during the pick up phase, or even after the pick up, so the customer has an idea of how to properly return the truck. I almost left the truck and the keys without going through the proper steps on my phone because I was not prompted with any additional instructions. Thankfully, I physically went back to the initial “pick up your truck” page, and saw there was now an updated link to “drop off your truck.” Aside from this one near misstep, everything else was self explanatory, easy, and went swimmingly. Price was as advertised, no hidden fees, and minimal charges for gas. Also note: you need a phone with GPS capabilities, which must be activated during pick up/drop off, otherwise the website will not take you through the proper steps.

Matthew R.
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I first recieved truck and it said it had half of a tank of gas and it was only a 1/4 tank then when i brought it back they are trying to charge me for 129 miles when i only drove 29 miles which i have proof of.Now your telling me i have to wait up to three days to speak to a manager are you kidding me.I will never rent from u haul again poor customer service from the entire company!

Charbel O.
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Le client n'a pas laissé de commentaire.

Cornelius M.
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They over charged me, instead of 30 miles, i only did 16 miles, but still go charge for the full estimated miles prior to the trip.

Joseph W.
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Wouldn't recommend U-Haul in general. Had only 1/4 tank in gas, they claimed 1/2 & charged me $30+ in fuel fees when I only travelled 15 miles. I was totally ripped off.

OMKAR S.
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Le client n'a pas laissé de commentaire.

John Victor J.
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Excited about the service

Shalwa W.
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Customer Service was very Poor, definitely not going back there.The drop box where they give you the keys wasn't working and I called, the man over the phone was giving attitude so we asked for him to send someone to come take a look at him, cause he said to me that “it work yesterday and the day before”, when the man came he was finding it very hard as well to open, he then found out that the people before had broke the lock so he had to go back for a pliers.. it took me a hour and a half to get one van to rent for two hours.

Bryant R.
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It was a great experience.

Sharon A.
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Thank you Freddy for all your help... See you in the future...Stay Well Everyone! Sharon Akle

JUERGEN S.
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The process of the virtual pick up is too cumbersome, time consuming and just plain ridiculous. I understand that during the corona virus pandemic things are different but your system needs improvement. A 15' van with poor maintenance and steering at 146000 miles is not what I want to have ever again. I am in the automotive business and this was not a good experience. I truly hope I am not forced to have to rent a truck again int he near future.

MARTIN B.
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Le client n'a pas laissé de commentaire.

Brad S.
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Le client n'a pas laissé de commentaire.

Badi N.
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This location is sucks because fir-stable they did not prepare my equipment as I requested like pads and carts to help my move easier and also they young guy was unresponsive since I got there 30 min prior closing and he said we are closed. But the Truck was great, online service was great, customer service I called was also great.

Charles V.
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I have been a U Haul customer for years and I was so impressed with the investment you have made in new vehicles. My van was perfect!!!!

Richard L.
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Great experience and convenient

john T.
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Le client n'a pas laissé de commentaire.

barbara C.
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Courteous dependable company. The employees are very helpful.

Andrey U.
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Le client n'a pas laissé de commentaire.

SALVATORE A.
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Easy to drop off using the U'Haul APP to take pictures and check in.

michael S.
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Le client n'a pas laissé de commentaire.

MARTIN B.
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Le client n'a pas laissé de commentaire.

Albert A.
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Best place for rentals

Tai W. | Expérience générale |
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I had an U-box delivered to this facility. The manager and staff were friendly and very helpful. They notified me when the box arrived, and were helpful in providing access to the box for unloading.

Non reviews have been submitted for this location.

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