These guys are already the best there is. The customer is number 1 the employees are number 1 also... I'll be coming back whenever I need them
Joe bohmer
Customer Reviews for Circle Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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First time experience and it was a two thumbs up for me! Will recommend anyone in need.
Jonathan CastilloVery good customer service and very considerate management.
KARAN SIYODIACircle automotive is a family owned business that knows how to succeed and take care of the customers.D, Freddie, Mike, Rose and Sam are the best.
Jon S LeeThe app was slow and difficult to navigate
Timothy FoxThe Customer Service rep was outstanding. We loved her attitude & smile. Truly made a mundane transaction an exceptional one,
Partha MallikarjunLook like a junk yard. Very muddy not what I expected but it worked for us. Merci
Elizabeth KennedyAll good
Tahir Siddiquiexperience was great . very smooth from securing the truck to calling with a question and then the transition at the desk, Rose made it easy get in and out . and I would recommend to anybody , This location to rent. Merci
Tony ShindlerGot the truck drive off the lot and the gas light comes on but than wants to charge me a gas fee for returning it with a little less than 1/4 of a tank!
CANDICE KRAEMERVehicle didn't have back up camera and back up alarm. It also has mechanical issue as it's not picking up quickly.
Naseer AbdulThe site itself was great. The people there were awesome. I had a 24/7 reservation and the app/site would not take the back of my ID. I called customer service and I was hung up on twice. I went inside and the people there promptly got me my reservation.
CHRISTOPHER TURNERVery late
CARLOS TIRADO CALDERONThe area was muddy and not cleaned. Moreover the truck I was given suppose to have 1/4 tank if gas as per contract, but it was way below ,close to 1/8 of the gas.
Abir DuttaI thought the bike trailer came with tie down strap. It was not the case.
Tahsin Roufi have done business w this facility many times im a very happy customer and i will return again & again they are worth 100 stars everyone offers great service proud to be a customer
Joe bohmerDifficult to get the key out of ignition and 0 oil life...
Christian FahrenkampExcellent customer service and organization.
Hernan TudelaAucun
Saravanan KandasamyStaff is very helpful and caring. Perfect u haul experiance. Made renting anything very easy with no hidden charges. Rent with confidence
STAN LAPIDUSExcellent services
Helmi SaudI received the van with less than 3/4 of a tank of gas. I fueled it to morr than received it. I told the lady at the counter about it when I returned the van but was charged for gasoline when I received the final bill. Please refund the fuel charge. Thank you, Joe Pang
Joe PangI drop off my truck around 10 pm, and there is no lights at all over there my wife had to hold a flash light so I can see while i reverse to park there.
Bola GergesEverything was quick and simple and affordable. No surprises. Very nice staff.
Theodore HenricksVery friendly and helpful girl at the desk made for an excellent experience.
Gregg PansonParking parking parking!!
clint averetteVery poor response to U-Haul app. Tried multiple times the app keeps hanging. Had a hard time renting and returning. Please clearly mention where to find the keys. The video mentions back of truck or drop box. There was no drop box, the keys were hanging on a gate. Response times to U-Haul app pathetic
Srinivasan RanganathanVery professional
Dawson AshhurstThe lady who assisted me at pickup is an outstanding representative of your office. Please thank her for her excellent customer service Joe Pang
Joe PangFriendly and helpful customer service
JAMES SANTANAStaff should inspect and ensure the truck is closed or tell the customer to close it before the customer heads off the road. If back of truck is open it's too windy to drive with
Ogechi IhezueMake the parking situation a little more clear! Other than that it was great.
Steven BodineEasy to return
Darren CrownoverDifficult conducting mobile pickup and drop off at location.
Keyur PatelI always pick motorcycle trailer from this location. Friendly staff and always good experience.
Rahul Raizadagreat job
Elmir KarimovStaff and location were great, trailer looked fine, but had a terrible vibration at highway speed. Shook my entire truck. Also the the screw down hitch lock is a terrible design. I've rented the motorcycle trailer countless times, and this is the first time I've seen it. I thought it was tightened all the way, but it popped off as I loaded my bike, damaging my tailgate.
Carlo DiVirgilioThere are always friendly and accommodating the needs.
Chandra MadasiOver all worst experience ever. I reported that the miles mentioned on the contract was less than the actual miles on the dashboard. Still I was charged for the extra miles that I never drew
Vivek GaikwadI'm not rating the location but the overall experience. Our reservation, 24/7, was at a different location (Stefanelli Avis in Princeton) in Princeton, which had not properly set up the pick up of the truck on a Sunday when they are closed. (so we couldn't get the truck we'd reserved). We called Uhaul who then arranged for us to pick up a truck at Circle Automotive in Monmouth Junction at a later time and at a location 7 miles further away. Again, the location was closed and the experience signing in using our phone was needlessly complicated. They asked for passport info to verify the driver, and then took our son's phone number and took forever to call him (he was right with the driver) to verify that his dad could drive. Delayed us another half hour. We are reluctant to use Uhaul 24/7 again after this experience.
Carolyn BroughamGuy is nice and helpful rented a few times. Over the years he always has trucks..
robert WilliamsThe staff is very friendly and helpful and this is my repeat visit and they have maintained their quality .
Deepak ChandranCharged for a gallon of gas that was not needed. I have pictures of gas gauge before & after which do not match what they had on contract & receipt. 29 miles used & I added 2 gallons of gas at return, which is more than enough for a van that supposedly gets 16 miles/gallon. And then they charged 5,7/gallon when contract stipulates $4,75/ gallon.
Walter GibbardNothing everything was great the employee was helpful and friendly. If anything just have the pricing a little clearer. Luckily the guy at the counter helped me understand an save some extra money.
Bill KishVery helpful.
joel romanthank you.
LUIS VALENTINLoved
THATIANA RANGElI always get the rental from here for my business they always accommodate my requirements.very helpful would recommend this loacwtion tp everyone
Chandra MadasiCustomer service was fantastic!
Beverly StewartGreat customer service loved the sales and counter person
Hector PonceGreat service at location
Anthony CosumanoI had an U-box delivered to this facility. The manager and staff were friendly and very helpful. They notified me when the box arrived, and were helpful in providing access to the box for unloading.
Tai Wong | Expérience générale