Nothing. You guys were great...
Emily A
Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always a good experience
Duane KSecond time renting here, this time for personal use. Check-out and reservation process was very smooth. Will absolutely come back again if I ever need another U-Haul in the future.
Kurtis CExcellent experience!! Would absolutely recommend this business to anyone looking to rent a UHaul!!
Wendy BHelpful team, great service.
Aaron PThe customer service was FANTASTIC, the equipment was clean and ready. I couldn't have asked for more. Merci
KAMI KHonestly, the way you can improve all U-Haul locations is by hiring more employees with the integral standard of Jerome at Circle C Storage. I mean what a nice guy. He took the time to carefully examine the van for misc scratches/dents and because of his attention to detail, he discovered a discrepancy of the actual remaining gas in the van compared to it's paperwork. Also, he was very empathetic to the fact that I was pressed for time and he expedited the delivery of the cargo van and for that, I was quite appreciative. I highly recommend Circle C Storage simply for the fact that Jerome is there to lend a helping hand. 10/10 -Tony V Recchia 3/11/25
Antonio RThis location is AAA+++. I rent here on a regular basis and the staff are ALWAYS friendly and helpful. Their expertise and willingness to help make transactions flawless.
Heidi DKeep doing what you're already doing! I had a excellent experience!
Brandon BI highly recommend this location. From the easy to use online check in process to the friendly and efficient management and clean operable vehicles, this is my go to UHaul location. The entire Uhaul experience from getting a vehicle and movers to load and/or unload has been a timesaver and lifesaver!
Gina SParking space was very limited
RICHARD SCustomer service was good, as agent recognized U-H could not come up w/the trailer size I had contracted for and quickly changed the order to the next size larger w/no additional fee to me. However, when we checked the trailer electric connection, the brake & turn signal lights worked good, but NO running lights. He showed no concern nor offered any attempt to fix. I knew I wouldn't be traveling much at night so made no issue.
Gary SAs a customer, I would say I was very impressed with how smooth it was.
jerome hGood people. Pleasure to do business with.
Ralph MFriendly and communicative.
ILZE GThe guy who took care of my order is so nice, answers all your questions professionally and have a great attitude. Looks like he loves what he does! I'm actually close to other ihaul locations but will be coming here instead.
Emmanuel PExperience was efficient and met my needs.
thomas rVery easy to work with
DUANE KJerome assisted us and he was absolutely awesome. Hands down the best U-Haul experience we've had.
Terrance NExcellent service
LUIS LIt was great!
JUDY MThe trailer needs better tie down placements on the walls and the floor.
DAVID DAlways an easy painless rental transaction
Peter WWas easy and a good experience .
JAMES GGerome is always a pleasure to work with and makes the process so simple Thank you
Duane KCould not have had a better experience! Will rent from there again for sure!
Jennifer MGreat customer service and very friendly.
Debra MI say the personal was not helpful, there were none. They made us hurry & turn it in by 3pm & there was no one there. It said they were open until 6pm. They left at noon that day.
Danette EEverything was excellent regarding this rental. Merci.
Ricahrd AGave no information about anything and did not have requested equipment
Shawn RParking is difficult because of the locat
GEORGE TGreat customer service from staff. Everyone was helpful!
Carlos GKeep doing what you are doing.
BONNIE BLove doing business with this location. Personable, professional, and they get you in and out quick.
Jerry TGreat customer service very helpful and friendly 10 out of 10 would recommend
RICARDO CFantastic customer service!
Rebecca CHonestly the whole pick up was really stressful and confusing, they literally don't even lock up the key. The instructions were SOOO UNCLEAR. Also the steering wheel was like peeling apart and cutting up my hands when I was driving.
Autumn FVery easy and quick
Julio CThe guy was extremely helpful.
MICHAEL BGreat service by Marc!
TIMOTHY RIt was a shit show trying to get it, and then waiting for a response. Won't be doing it again
Ryan SGreat service. The UHaul manager did a great job of explaining how to use the trailer. The trailer worked great. I'd definitely recommend this location to anybody needing UHaul rental services.
Duane TOverall the digital check-in was smooth, but I had ordered some additional equipment (Dollie(s) + pads) for my move that were not left in the back of the truck.
Taylor SLe service à la clientèle était génial. The man was kind and took care of our needs. But the cleanliness of the place was poor. The bathroom was very dirty.
KASSY SThis is probably the third time I've had to come drop off or pick up a Uhaul and nobody is EVER THERE! I definitely won't be going back and refuse to take any Uhaul I rent to this location ever again.
Gloria TMake it so people can actually take the trucks to different places to drop them off instead of having to drop off the truck at the same exact spot. They picked it up from it will make it easier for people to move so they can actually take the truck to a shorter distance.
Justin MA lot of money spent, missing items from this store, forcing me to go another store. (The originally scheduled pickup store) Nearly flat front left tire which had me standing in line at the tire store to fill it up. Meanwhile the check engine comes on and remained on the entire 700 mile trip. More cobwebs and dirt than gas on the truck- which also had intermittent air conditioning during the trip with outside temps well over 100 degrees for most. This truck was a mess thru and thru and has been driven to death at 122 000 miles and counting. It was the only 15' truck avail for an of state on way trip. The people on both ends were pleasant. I would like to see a substantial credit issued. There's no way it was worth what I paid. Please advise at soonest. Rod Skillington
Rod SMark was great, super helpful!
Caleb MGreat friendly customer service. Highly recommend this facility.
Paul AWe had a horrific experience with the Antioch location. Booked to pick up in concord at 5:30 pm. No one called to confirm. I luckily called and was told we had to go to Antioch. Then I called Antioch at noon and was told to be there by 1:00 which was impossible as it's far and we booked 5:30. Then called dispatch and the manager was super super rude. Sent us to Vallejo which is over 45 minutes away. They were nice (thank you). But the location in Orange was horrible. Told us he closed at 1:00 so we rushed over and when we arrived at 12:15 no one there. We couldn't back in to the location-no room. Had a hard time getting the trailer off and a hard time getting it in a place and a hard time getting out of the lot. Never ever ever again will we use U-Haul.
jonathan MUhaul website seemed to lock up often during transaction causing staff to use cell phone.
MARK Pthe vehicle was clean, however, the front suspension was not in good shape. On rough roads it jumped up and down like a rodeo horse. Hitting pot holes also made the vehicle jump from side to side. Sometimes it was a terrifying experience.
Clifford SBrand new clean trailer was provided, fast and helpful pick up and service .
jimmy FI'm sorry I didn't know the gentleman's name but he was so friendly and helped us get the truck so quickly...fastest check out experience!
Traci SWhen I came in I was not seen by the owners for 20ish minutes because they were not at the front desk. Location is in a back area by a school. Hard to find and turn in and out of. When asked about equipment and how safe it is was informed that the vehicle was used and just turned in same day as I am picking it up. They did not do a full inspection before hand.
Isabella FThe gentleman helping us was very friendly and helpful.
paul hThe customer service representative on the phone was rude and unhelpful
Deanna T