Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)

1 169 évaluations

1967 N Main St   Orange, CA 92865
(Taft and Main)

(657) 284-5119

Heures

  • Mon–Sat
    De 8 h am à 3 h pm
  • Dimanche
    De 8 h am à 12 h pm
Heures d'ouverture spéciales
  • 12/8/2022: 8h00 am à 1h30 pm
  • 12/9/2022: 8h00 am à 2h00 pm

Services dans cet établissement :

Pour nous contacter

(657) 284-5119

1967 N Main St
Orange, CA 92865
(Taft and Main)

Services dans cet établissement :

Heures

  • Mon–Sat
    De 8 h am à 3 h pm
  • Dimanche
    De 8 h am à 12 h pm
Heures d'ouverture spéciales
  • 12/8/2022: 8h00 am à 1h30 pm
  • 12/9/2022: 8h00 am à 2h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie M. 
Évaluation :
5

Everyone I have encountered so far with Public Storage have been friendly, empathetic, helping and patient. I am very happy with my experience, especially with my interaction with Javier. He made my first time experience with PS easy, stress free and put my mind at ease.

Tammy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
2

Keep your word And get me the truck I reserved

FABIAN O. 
Évaluation :
4

The rental process went smoothly. Returning the van after hours was easy. Had no problems from start to finish.

Marjorie T. 
Évaluation :
5

Mark was very helpful and made everything easy for me.

Martín C. 
Évaluation :
1

Trucks front end alignment was very wrong. It caused the tire tread to come off on the highway. Thankfully I was approaching exit o I was able to slow down and pull off before a full blowout. Im glad nobody got hurt, but it could have been very dangerous. I expect to be compensated for the time and risk. The truck was clearly not maintained and should not be used again until it is.

Alex L. 
Évaluation :
5

The person helping me was friendly and accommodating. Excellent service

Ricardo V. 
Évaluation :
1

There was no one at the store to help the dropoff. The on line dropoff procedure was okay but there was no one to help move the trailer.

Roland S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD A. 
Évaluation :
3

It was hard to return the vehicle because it was not listed in the U-Haul app as a standard drop off location during after hours. I was on the phone for customer support for 20 min. And still had to wait for a while. After some frustrated searching, I was able to get the location on the app and upload my photos before dropping off the keys. Really wished the app was more reliable…

Pamela N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Loren D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jorge D. 
Évaluation :
5

Easy pickup, Easy Return.... Thank You !

JOHN N. 
Évaluation :
1

Unfortunately my experience with this location and staff was a sour one. Everything started off well until the staff made threats and unprofessional comments they neglected to hear out the situation at hand. All in all I was and I am a paying customer, the police came to pick up the U-Haul that I rented it was a disaster.

Alvaro R. 
Évaluation :
4

Mark was very helpful in the process of hooking up the tandum axel trailer to my vehicle. I had entered all my information on the uhal website in advance so the process would be fairly quick and easy but the only problem was that the day I went to get the trailer the stores computer was off line & the process had to be re-done by Mark.

Gus Z. 
Évaluation :
5

Everything is great here - conveniently located and Mark is amazing!

Qawi A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HELEN W. 
Évaluation :
5

The staff at circle c did not accurately respond to my request to drop off the truck in Pico Rivera. They directed us to go to a place 12 miles farther. But we requested the guy to receive the truck in Pico Rivera. He was very friendly and accommodated us so well! Thanks to him!!!

HilariaSuzette B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steve G. 
Évaluation :
5

Rented a 5×8 trailer in practically new condition So it made me feel extra secure for my long road trip and csr did a great job answering all my questions

Gilbert G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ryan H. 
Évaluation :
5

Great help at the rental center!

Johnathan W. 
Évaluation :
5

My reservations was switched and there should be some compensation

Stuart C. 
Évaluation :
5

Everything was great

Susan O. 
Évaluation :
1

Parking lot was full. There is no place to park the truck. And the location closes too early.

Kenneth L. 
Évaluation :
5

My Uhaul experience was one of the best I've ever had. I would rent from this location again.

TYRONE R. 
Évaluation :
4

Mark who was on duty was excellent! Excellent service à la clientèle.

Jim K. 
Évaluation :
5

The owner/person running the office is very nice and helpful. I had an easy time getting my truck and dropping it off.

Brian Joseph G. 
Évaluation :
4

Mark was great!

Peter Mogan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Favian B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lin O. 
Évaluation :
4

The spring on the trailer door was broken

Kent L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent C. 
Évaluation :
5

The customer service was good but i got a crappy truck, broke down three times and ruined the whole moving trip

Peter D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike J. 
Évaluation :
5

N/A. Pick up was fast and easy!

Regina N. 
Évaluation :
3

Office entrance is filthy and very unprofessional appearing.

Paul P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michele G. 
Évaluation :
5

I feel the agent that helped us did a very good job. Helped me connect the trailer, hook up, give simple instructions on use and turning in. Will go back to him.

stephen E. 
Évaluation :
5

Mark was wonderful! He showed me how to connect and disconnect the trailer and was helpful in answering all my questions and concerns.

CHRISTOPHER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy S. 
Évaluation :
5

This is the location to find that 26' truck. The guy in charge took care of me and I will definitely be coming back.

Clay S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melissa V. 
Évaluation :
3

I was called the same day and told the truck I rented was no longer available and the next location was 20 minutes further from me. In addition when I picked up the truck, it had less than a quarter of gas, the truck was filthy, there was no attendant at the location so I had to sit on the phone for over 30 minutes to get the pickup process complete. The transmission shifter is very difficult to use and gets stuck requiring extra force to switch gears, the steering wheel has completely deteriorated and the material is so broken down that it comes off on your hand. The wheel and steering wheel alignment is intensely off that you have to hold the steering wheel 45 degrees off in order to keep the vehicle driving straight. I don't think this vehicle should be rented out unless some serious maintenance is performed to make it safe to drive.

Kyle W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose C. 
Évaluation :
5

Jerome my representative was nothing less than wonderful at his job. Great customer service, made it extremely easy for me, in and out. I love this place. Thank you 

Jonathan T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abhishek C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberto T. 
Évaluation :
5

Attentive and courteous

CONRAD H. 
Évaluation :
3

This was not the original location I scheduled pickup increasing miles driven and delaying my move. Not locations fault but corporates.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
1

Had to drive 18 miles just to get to location and pick up meaning i was almost $60 just in pick up and drop off and not to mention waste of time. Truck seems to have served its life, shocks are completely shot out causing the truck to bounce all over the place. Caused damage to furniture. Alignment is out, steering wheel turned 45° to drive straight. Although uhaul rep refunded me $50 thank you. But was definitely on of the worse uhaul experience I have had. Nothing to do with location of truck itself guy was kind and promp to service. Just condition of truck and pick up schedule horrible.

Santiago Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

This was a great location. Friendly, knowledgeable, and helpful attendant. Easy to find and enter/exit, and trailer was ready at scheduled time. GREAT CUSTOMER SERVICE. Highly recommend this location.

Deborah L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Qawi A. 
Évaluation :
5

The hours of operation was confusing, but it was nice that I was still able to return my uhaul even though it was closed

Darren R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lark C. 
Évaluation :
4

The car was way under half full when receiving truck i ended up putting way more gas in for the next person

Skyler C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenny T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KLAUS B. 
Évaluation :
5

Very friendly and informative regarding use of truck.

Robert B. 
Évaluation :
4

The online assistance was a joke, worthless... I had never used the online access to rent my truck so when I arrived, the office was closed so I had to go online and do the check out of the truck and we didn't know where the truck key was. Online was telling me there was a lock Box or some sort of a Box near the door.. We couldn't find the Box. So when I went online and asked for assistance they texted me the following: " Box 1 code dice". If I've never used this before how would I know what that even means. I felt they should have worded it differently and instead said "Lock on back of truck, use code dice". It took me about 5 minutes to realize what he was trying to say but with just 4 words how am I supposed to guess what he means. Also the website was telling me there was a lock box by the door... And the representative was texting "Lock box 1 code dice" It was a joke... Then to return the truck another joke. I tried calling for assistance and it was over 30 minute wait time. I was exhausted & overwhelmed from the heat, I wasn't about to wait another 30-45 minutes...

Dolores R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manuel S. 
Évaluation :
5

Everything was great I had a good experience renting the truck.

Jonathan V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIEN N. 
Évaluation :
5

Very helpful staff who were on time and knowledgeable about the equipment they were renting. I would absolutely recommend this rental location and will happily use again.

alan C. 
Évaluation :
5

Very courteous and professional customer service!!!!!!!

Gerardo G. 
Évaluation :
4

Glitches in App did not let me check out and upload photos. Agent on chat was fast and responsive and resolved situation for me. Merci!

Caroline P. 
Évaluation :
5

Did not receive a receipt by email as I was told I still don't kno the final cost

Nathanael T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LEO D. 
Évaluation :
5

My visit was seamless - very friendly and were skilled at what they do

wade C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin S. 
Évaluation :
2

I got called because I was a few minutes late to my reservation but when I got there, he told me they didn't have the 2 dolly's that I included in my reservation and that I could go pick some up at another location. Would have been appreciated if he'd told me before I got there so I would have picked it up before, not use miles on the uhaul and saved time. I also got charged for 32 miles when I specifically calculated everything and it was well under 20 miles.

Maria C. 
Évaluation :
3

This rented 10ft. truck was turned in at approximately 9:51 pm., on Monday, June 6, 2022. I picked up the truck at approximately 10:00 am., on June 6, 2022 with 3/4 tank fuel in Long Beach, CA; and, returned the truck in Orange, CA. with 3/4 tank fuel. I drove the vehicle approximately 39 miles. Since I was returning the vehicle after usual business, I locked the truck doors, parked on U-haul premises, dropped the key in the drop box at the door, and there was no face-to-face contact with management.

Shirley S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom W. 
Évaluation :
4

the vehicle smelled like it had been sprayed by a skunk, and the inside smelled from someone smoking in it.

Joel R. 
Évaluation :
5

Great staff - very helpful and fast, had me on my way in no time.

Jeffrey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles H. 
Évaluation :
4

Unit had no a/c and was not contacted by a manager to resolve the issue.

James G. 
Évaluation :
5

Great service!

Yanko C. 
Évaluation :
4

Great customer service nice family feel

Nathan H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emely S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

April W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy P. 
Évaluation :
5

The person who helped me was Mark, he was great in helping me.

Jeff S. 
Non les évaluations ont été soumises pour cet établissement.

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