Inventory blankets if you offer them. If you rent them to a customer, then you should deliver them (we left with the trailer only to find the guy did not put the blankets in it). Wait to pick up our reservation was to long. The man who helped us was very nice, but basically fumbled through the process, ignored our request to pay with a different credit card than the one used to secure the reservation, and when we called to tell him about the blankets, he told us he was sorry but offered no help).James B.
Customer Reviews for Clayton Tire & Muffler
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Clayton, NC 27520
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 6h pm
- Sam : 7h30 am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DAVID E.
Have equipment at location that I originally rented from. Don't call me day before and say what I rented is at another facilityRandy W.
Le client n'a pas laissé de commentaire.MATTHEW D.
Great guys and they helped me out well in getting trailer checked insteven S.
Good customer service at this location.David H.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Jimmy V.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.TAMARA M.
Customer service was polite and down to earthKOREY J.
On line check in and drop offMark F.
Le client n'a pas laissé de commentaire.Christopher M.
Le client n'a pas laissé de commentaire.Vincent D.
Everything went well for mePhillip D.
Le client n'a pas laissé de commentaire.Shawn M.
Le client n'a pas laissé de commentaire.Ryan S.
Le client n'a pas laissé de commentaire.SERGIO F.
U-Haul has been come the worse business ever. Zero customer service. Their system is a complete joke as you have a reservation to get something at pacific place and when get there it's not there. No notifications stating not there. So waste time just going there. The places have to go getting U-Haul are so many just hole in the grounds.. completely dirty and people there disrespectful. I wouldn't recommend U-Haul to anyone.Jeff L.
Truck had a flat tire. They fixed it quickly.BRIAN P.
Le client n'a pas laissé de commentaire.MICHAEL T.
Le client n'a pas laissé de commentaire.Whitney M.
Le client n'a pas laissé de commentaire.Therese M.
I was double charged for my trailer rental, and when I disputed these charges electronically at checkout and again a few days later when my invoice was emailed, I GOT NO RESPONSE. The rental period was for 24 hours and I returned the trailer in 23,5 hours, but was charged for TWO rental periods. VERY DISAPPOINTING!!!Mathew W.
Le client n'a pas laissé de commentaire.Denise D.
Not clear where to park the U haul, particularly given the limited space around the shop.DEREK BRANDON W.
Le client n'a pas laissé de commentaire.Michael J.
Very friendly and very helpful. Highly recommend.Dennis O.
Quick friendly and professional service!!!Joseph C.
Le client n'a pas laissé de commentaire.Constance P.
Efficient well equiped staff. Steady helpfulEMILY B.
Le client n'a pas laissé de commentaire.DANIEL K.
Le client n'a pas laissé de commentaire.Laura W.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.PORTIA H.
I didn't receive an utility dolly like I asked and was charged for that, along with a few just in case the car was damaged. I only needed it to move a couch in my new place and it took a hour of my reservation time before I was able to get the vehicle. I barely used any gas and had to fill up in order to take a pic of the odometer.Malcolm A.
Very professional experience .STEVE F.
Le client n'a pas laissé de commentaire.Phillip O.
Very accommodating and so appreciative of the customer care.Sarah A.
Uhaul i rented appeared to have transmission problems reported it to the person when I returned the Uhaul back stated he would drive it and check it out but as I was waiting fot my ride to come they parked it back with the others maybe they will check it later it was a very rough ride with that transmission straining to change gears all the way to Carrboro and back also no one told me about mileage fee per mile it was twice as much as I had expected.Louvenia M.
Le client n'a pas laissé de commentaire.Susan H.
There was no dolly and I was picking up a washer and dryer. It was the smallest truck and I should've inquired. Other than that I was in and out. Smooth transactionJUNIOUS J.
Le client n'a pas laissé de commentaire.james D.
Le client n'a pas laissé de commentaire.Manuel M.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.lecia W.
The owner was very helpful and assisted me on his day when this location was actually closed. They are awesome, friendly and have great customer service!!!! Best U-Hual experience ever!!!!NICHOLAS R.
Le client n'a pas laissé de commentaire.Ginger M.
Le client n'a pas laissé de commentaire.tyrone M.
Tell the woman that was talking about the corona virus hoax to get a clue. I know people that had it. Keep your opinions to yourself.Kevin C.
This location is much better than the UHaul branded stores. In and out with no line!Dustin A.
The parking lot was really full, which isn't a bad thing. It was just a little harder to find a spot for a 26' truck. Also the drop box for keys was not secure. I dropped my keys in and the whole box opened up. I pushed it back into place, but someone could easily steal the keys.BRENDAN F.
Very good experience. Trouble and hassle free!!Brian S.
Le client n'a pas laissé de commentaire.Jeanine M.
We were very happy with the truck and the accessories.Mark H.
Le client n'a pas laissé de commentaire.Wanda J.
Le client n'a pas laissé de commentaire.Darren C.
After I was charged at the p/u location. Monday morning this location charged me $58 more dollars. Without asking me. When I called and spoke to someone. They made no sense at all. So I will be placing a call to Area Field Manager.judalon D.
Great service. I appreciated it. Thank you.ROBERT J.
Le client n'a pas laissé de commentaire.Michele S.
Your app locks up every time I try to rent using it. I always have to go inside the business. Not convenient when in a hurry. Please fix app !!!CAROLYN M.
Le client n'a pas laissé de commentaire.James H.
Your return app doesn't work on all phones and it's too time consuming. Make it easier or get rid of it.kay W.
The site is a huge mess-- trucks everywhere, no way to get them out, disorganized.Nicholas C.
Location of the truck wasnt the most comfortable. Add some instructions on the site if by any chance the system is down (for both, pick up and drop off).Jorge M.
Le client n'a pas laissé de commentaire.Michael C.
I was treated with home town care and sincerity that made the move a pleasure that I would recommend to any of my friends. Howard EllisHoward E.
Le client n'a pas laissé de commentaire.cathie H.
Le client n'a pas laissé de commentaire.Mohammed C.
Service was very good, equipment worked well but they need additional room.Joseph C.
With COVID I would think you would clean cab of vehicle. Terrible, wife and I had to clean it before use!!!Gary N.
Parking area is crowded, but other than that things were great, the communication was excellent both before and after drop off.GARRETT H.
Le client n'a pas laissé de commentaire.DEVONACHAMBERS G.
Le client n'a pas laissé de commentaire.John Z.
Le client n'a pas laissé de commentaire.CHRISTOPHERMICHA H.
I was given the run around and then turned the truck in on time in Clayton NC. The Clayton office charged me for two extra days. I only had the truck 3/28-3/30.LAKESHA T.
Le client n'a pas laissé de commentaire.Matthew G.
The wait for check-in was over 40 minutes long (past the time we had the truck scheduled for pickup). The equipment we opted to rent to help move specific pieces of furniture was not all available. The trucks passenger side windshield was completely shattered. Upon returning the truck it was another 30 minute wait. The rental location does not have adequate space for vehicles and everything is crammed and you have to move around constantly to get out of the next persons way (vehicles).Chad H.
Le client n'a pas laissé de commentaire.Corshaad S.
The representative was to busy to process the return of the vehicle. I questioned to unused estimated mileage and the charge is still the same, i am concerned the adjustment will not be made. Not Good business.James D.
Le client n'a pas laissé de commentaire.Debra B.
Le client n'a pas laissé de commentaire.Sabrina C.
The gentleman handling the uhaul part of this business was not very friendly and acted like I was bothering him. It was like he was mad. His customer service skills were very poor. With his attitude I will not use this location in the future.EVERETT W.
The uhaul was filthy and doubt it had been sanitized because it looked NASTY. If I could have found another location with same equipment I wouldn't have rented at this location. And there were staff and customers inside small cramped office space without mask although mask requirement sign hung on door. Very, very dissatisfied w this location.Sharon J.
Le client n'a pas laissé de commentaire.joy K.
Terry the owner of Clayton tire was awesome to do business with. I would always recommend Clayton tire to do the best business withShaun G.
Le client n'a pas laissé de commentaire.Janet R.
Convenient, but parking lot was disorganized and lacking signage.Ryan B.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Emilie T.
It was very easy to make the reservation, the truck was in good shape, and the process of turning the vehicle in was easy. The team there is first class.CHARLES D.
Le client n'a pas laissé de commentaire.Scott M.
Easy needed transaction.... I would definitely recommend themBelinda W.
Very friendly and had me on my way quickly. Will use this location again. 5 starJAMES S.
The drop off was super easy and the staff was friendly and quick to act.Scott S.
Le client n'a pas laissé de commentaire.Scott E.
Le client n'a pas laissé de commentaire.Nickolas S.
More parking to leave a vehicle as one rents a truckRobert G.
Very good company!!!ANDREY P.