Évaluations des clients CLE Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de CLE Self Storage

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Samantha Q. le

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Le client n'a pas laissé de commentaire.

Henry W. le

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I was not aware that the pickup time of 7am had a hard cutoff. I showed up closer to 8 thinking there would be no issues, but I had to wait on the customer service line for 30 mins to get the pickup time reset. Clarification on this ahead of time would have been nice. No issues otherwise

Steve S. le

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Cameron was extremely helpful, professional, and thorough. I look forward to renting from this location again.

Oscar H. le

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The worst experience I’ve ever had in my life. This location looks abandoned and I waited 30 mins for someone to arrive to open the doors to pick up my truck. And calling FORGET about it !!! I called them literally over 15 times during business hours and got van everytime would recommend everyone stay far far away from this location. Calling corporate wasn’t useful. Still haven’t heard back from the regional manager after many attempts transfers and hang ups.

Justin M. le

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Le client n'a pas laissé de commentaire.

Amanda M. le

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Le client n'a pas laissé de commentaire.

Brianna L. le

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Le client n'a pas laissé de commentaire.

James N. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Logan T. le

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The mobile app check-in did not work, but the employee was great to step in and help us rent the truck.

Thomas S. le

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Smart phone app flawless and appreciated for a seamless pick-up/drop-off with no on site staff needed. Signage denoting parking options while truck in use would be helpful. There is a ‘vacant parking lot’ across the street I used, but not sure if allowed. No street or lot parking noted anywhere else. Otherwise great experience!

Joseph M. le

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Le client n'a pas laissé de commentaire.

Brent G. le

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Le client n'a pas laissé de commentaire.

Adriana D. le

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Very good experience. The rental guy there was outstanding and the truck was clean. I would definitely use them again.

Eric M. le

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Really helpful staff! The door is somewhat hard to identify with the shared parking lot.

Trisha M. le

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Le client n'a pas laissé de commentaire.

Brittany C. le

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First off, my uhaul truck was supposed to be ready at a location that was 5 minutes from my house but instead it got moved to somewhere 25 minutes away. When we get there, we try to do the self help program on my phone and it takes FOREVER. After an hour, I finally called the location and had to go in to finish the transaction. After a little over and hour, we were finally on the road back home. Was a very stressful beginning to our move and wouldn't recommend using the website or app to anyone!

Steve S. le

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Cameron was extremely helpful and very informed about the trucks and the rental process and made it very easy to extend my rental. Great experience and service. Overall an easy process.

Jo L. le

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I am a non smoker and it had such a strong tobacco smell I had to roll windows down & air it out before driving.maybe an air cleaner spray between rentals would help that.

Ken K. le

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A bit difficult to access. Closed despite being during posted hours. Still the after hours drop off procedure was easy

John D. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

Shawn L. le

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Promised a price of 124 online when I got to facility he tried to charge me 168. Also has promised 97 miles try to give me 87. he's penciled in the 97 and then added 15 when I showed him that there was not enough mile allotted. I drove truck to my pickup and Cleveland directly to my house in loudonville and then to the drop-off location no stops in between and was still 10 miles over. When I checked the truck in at drop off location the guy told me that what he wrote on the paper did not matter I was only allowed 80 some miles. you can't get from Cleveland to loudonville to Wooster under a hundred miles total BS. Both locations told me that the website is ripping people off quoting a low price and then hitting them a high price when they pick the trucks up and drop them off. Total fraud and you can have a class action lawsuit over this. Has Jimmy haslam from the pilot truck stops. It's illegal

John D. le

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Le client n'a pas laissé de commentaire.

Kanwal A. le

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Le client n'a pas laissé de commentaire.

TONY M. le

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No one was there during business hours to help me return van.

Tracy E. le

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Le client n'a pas laissé de commentaire.

melanie T. le

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inside of cab could have been cleaner as well as the windshield very dirth

Eric H. le

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Good truck. Great experience. Would definitely use again.

Theresa T. le

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Le client n'a pas laissé de commentaire.

Kyle M. le

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Nice staff. Easy to rent the truck and move into the storage. All good.