No improvements, the agent was fantastic
SABATO M
Customer Reviews for Climate Control Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Amy was great Quick and easy drop off
STEPHEN SVery easy drop off and friendly associate very pleased with the experience
SHANE SThey were awesome!!
Angela HRental was quick & efficient. Easy pick-up and drop-off. Great equipment. Staff was professional, courteous, and extremely helpful. Will use again!
JEFFREY MAmy was GREAT assisting with rental
David OAmy was extremely helpful & efficient!
John CGive Amy a raise. She was wonderful
ANDRE BGreat help and service, very friendly
DAVID RExtremely easy to use with great customer service! Thank you for making the moving process easy!
Patrick H | RéservationAmy is great. She goes above and beyond what’s expected
JAMES KHave more options on the type of rental. They never had a van at this location.
SERGE DAmy made my rental experience so easy over the phone and took the time to explain any questions i had.
DELLA HHighly recommend. Great customer service.
Aleksey DThe owner is very courteous and welcoming. She was very helpful and I would absolutely recommend this U-Haul rental location.
Louis MOur experience was wonderful. Amy was kind to reach out to us the day before and let us know she will be around if we need anything. Move in was easy and again Amy took the time to introduce herself and offer any assistance if we needed. Amy is a pleasure to work with and a true professional.
Patricia W | RéservationAmy is always kind and helpful. Very detailed instructions. Easy to follow.
ALAN VExcellent, friendly and courteous transaction. ⭐️⭐️⭐️⭐️⭐️
EDWARD LPeople really kind and educated plus the place is really organized and clean I like to rent it up with them...
RICHER MAmazing customer service at this U-Haul location!
TIMOTHY OAmy was fantastic!!
DAVID CAmy was extremely helpful and professional.
CHAKA FAmy went above expectations for helping us.
JAMES KAmy was wonderful and very pleasant, she made the experience easy. She explained everything clearly and assisted me in filling out the forms making it very simple for me to pick up the truck and drive away. The return went the same way very fast, in a matter of minutes I was on my way. From my experience there is no need to improve anything.
HOWARD SAmy was a pleasure to deal with. Gave me all the information I needed prior to my showing up I wish all my business dealings were as seamless Great job Amy
DONALD FMy husband and I had the best experience ever at this U-Haul location. Amy was professional, courteous and thorough with her overall explanation of our rental 26’ truck. We drove away with confidence and happy we chose U-Haul to help us with our out of state move.
DAWNELL PAbsolutely nothing and the lady that works there Amy is absolutely a delight to deal with.
Daniel TAmy was wonderful, this is the second time working with her. She goes above and beyond and will be a returning customer if moving!! Sincerely, Ashley
ASHLEY BAmy was amazing!!
AZIZ KFriendly, personal service.
CHRISTINA DEverything was excellent
JOSE RAmy couldn't have been nicer or more accommodating.
Christian RI had a perfect experience renting from this location! That nice, professional host, Amy, answered all my questions and explained everything I needed to know about the truck. Amy talked about it all - miles, gas, how, what, when... Thank you, U-Haul, for this rental. I am very pleased that I chose U-Haul for my move to another state! This one-way rent was a perfect choice for my needs, and the price was just right!
HONA GGREAT SERVICE
ROMAN JAwesome experience renting a UHaul from climate control self storage!! Check in after hours was super easy. Amy was very helpful and knowledgeable and I highly recommend!
GARY GAmy is always kind and friendly. Whenever I have questions about storage or moving things I can always ask her and she always has the answer. Would recommend her and the storage unit any time.
Delia NAmy was so nice and extremely helpful!!
STACY FAmy is great!!!
TODD MFast and knowledgeable
JORIS HNo issues
Joe GThe truck was immaculately.Clean air conditioner was perfect for the heat today and the truck ran very smooth the.Rear cab was nice
Jason RI picked up the rental at climate control in Lords Valley Pa. They were excellent in communication, Understanding of my needs and concerns. They were very accommodating.
RICHARD SVery good
STANLEY WThe agent, Amy, was very courteous, answered our questions, and was available when we called prior to the pick-up. Overall, we were very pleased with the service given to us.
Albertha FExperience was excellent and Amy was super helpful. Would definitely return again.
TYLER SMore trucks on site. Amy's service was excellent.
CHRISTOPHER Famy is awesome
Svetlana TExcellent communication, super easy drop off and friendly smiling service.
ROBERT SAmy was very helpful and her customer service was spot on.
LENARD HAmy was very nice and extremely helpful. Would definitely recommend and would rent again at this location. Love the convenience
GAIL MHighly recommend using this facility! Always willing to help, very efficient and friendly!
LISA HAmy is awesome and I couldn't recommend anyone more. She was swift, informative, and multitasking is definitely one of her strong points. 10/10 service.
VINCENT Cit was a excellent experience
RAYMOND AAmy was super great an helpful she def made movie a little less stressful
RIGOBERTO JStaff were very helpful and made the process easy.
david wAmy was absolutely awesome. Quick to answer any questions, super polite, professional and helpful! She explained everything well and soo appreciated her help, especially for a last minute rental for an unexpected event. She absolutely gave me some light in the day! Amy; YOU ROCK!
Kathrine MAmy came out and was very helpful and knowledgeable. Very nice ! ⭐️⭐️⭐️⭐️⭐️
VICTOR PEasy, convenient, close by. The pleasant woman walked me through everything upon releasing the vehicle.
ROBERT SAmy was great. Very helpful and personable. Went out of her way to assist.
Glen SAmy at the drop off location was amazing. She reached out when she received the notification we would be dropping off at this location. She reached out again, once we picked up giving us additional information for after hours drop off. Highly recommend this location!
Alison BGood … again
EUGENE BVery friendly and helpful great experience so much better than calling in a reservation
Ronald SAmy was wonderful in explaining everything and getting us set up and out safely during this terrible weather and ice escapade.
Alfred SAmy was very helpful and knowledgeable. I'd definitely recommend her, great employee.
JOHN MAmy was extremely nice, helpful, and very professional. She even hand salted the driveway so the the truck wouldn’t slide down the hill leaving. Couldn’t ask for a better experience
Michael HThe young lady was very helpful and very friendly and the trailer was in great condition 😀
Evan SThere is no official way to return the vehicle key. Just a box to throw the keys in. You have no proof that you returned the vehicle.
JOHN THow about putting ramps on smaller trucks as well, because sometimes people have a hard time trying to lift things up that high with medical conditions.
Thomas FI am moving my items in on Wednesday 12/11.
Debbie R | RéservationEven though we had moved to Carbondale, PA, I still kept my storage at this facility in Lords Valley because of past experiences. I always enjoyed speaking to the manager and the area is easily accessed. The manager always made it a pleasure to be there!
Isabelle D | Expérience généraleFriendly and helpful customer service would surely recommend
eudene w | Expérience généraleExcellent storage facility, employees were extremely friendly.
Robin S | Expérience généraleEverything from explaining rental fees and process, to moving out was easy! Clean, secure. You feel safe having you things in their facility. This is the 2nd time using them, the first being in 2006. Highly Recommend!
Kris T | Expérience généraleExcellent service. Great.
RUDY F | Expérience généraleGreat place, clean. Very friendly staff. Highly recommend
Harold T | Expérience généraleMy use of Climate Control was only for several weeks but I had no problem with this business and was glad to be able to get a storage unit in light of the recent influx of new people moving to Pike County. Self-storage businesses have waiting lists at the moment.
David V | Expérience généraleStaff was very helpfully and polite
Joshua R | RéservationChristine was always available and super helpful
GARY G | Expérience généraleFriendly staff. Always helpful. I’d totaly recommend or do business again here
MORRIS S | Expérience généraleStaff here is superb Very friendly knowledgeable and attentive to details Close to my house.
ROBERT G | Expérience généraleI was a first time storage unit renter. The staff here made it quick and easy and they were well informed. Moving can be stressful as it is and luckily this process was smooth and easy.
SEAN C | Expérience généraleComplete customer service satisfaction!
MARIE M | Expérience généraleRepresentative was extremely helpful and efficient. The facility was well kept and units clean and spacious. I would recommend this location to anyone needing storage.
Privacy R | Premières impressionsThe staff is very friendly and helpful. I am very pleased!
Privacy R | Premières impressionsWe ended up needing a bigger storage unit and they were very accomodating.
Privacy R | Premières impressions