Customer Reviews for Coastal RC Speedway & Hobbies
(U-Haul Neighborhood Dealer)

Évaluation :

2

Gave wrong information, said one-way was a 2 day charge and I would get refunded for 1 day. Return sucked because the site at 790 ushwy 1 was closed and store nearby was full of crack heads.

Évaluation :

5

The guy who helped me was awesome... He was fast, knowledgeable, and very nice. I would definitely recommend to others as well as return myself..

Évaluation :

5

Rien

Évaluation :

5

Nothing. Great staff.

Évaluation :

2

The brakes are almost out. Have to push hard to stop. The engine light is on and something is causing the engine to shake.

Évaluation :

5

The dolly was not in vehicle but I was charged for it I did not get a code for lock box to get key I needed to wear gloves in vehicle it was dirty unsanitary

Évaluation :

4

The personable folks at Coastal made the process easy , efficient and quick. I will continue to rent thru them.

Évaluation :

1

I went to a store on Airline Blvd. in Portsmouth, VA where the app said they had a truck and they told me they didn't even though there was one in the parking lot. I then went to another one in Churchland where I reserved the truck before I showed up. I showed up at 5:40pm, the app said that store closed at 6pm, and they were already closed. I then went to one on Bainbridge Blvd. (I think?) where I finally got a truck, went to put gas in it and there was a massive gasoline leak. THEN I rented a van to try it out and what I wanted to transport did not fit in the van because for some reason the van sits at 7'2" but there is only about 4' worth of height in the back of the van. So I spent three hours of my day and $50 for nothing. I'm short, this shit sucks.

Évaluation :

4

Not a great neighborhood, but the dealer was easy to work with and the truck was clean and in good condition. I was satisfied with my experience.

Évaluation :

5

Stop charging extra for a hand cart and moving pad on a car trailer

Évaluation :

5

Make sure the truck have gas in them

Évaluation :

5

Quick, convenient , competent, and even tho there is another unrelated business of their's running simultaneously,(RC Cars) they were right there and ready and the return was easy. We rent a lot=spend a lot with Uhaul-and now this location gets our business!

Évaluation :

3

Too many different people waiting on me who did not know what they were doing. The system was very slow. It took too long to check in and out. I would not go back to this location.

Évaluation :

3

The mechanics need a checklist and a QA inspection after every maintenance performed. My truck broke a u joint, the roadside mechanic found all the bolts loose, he was able to remove them by hand.

Évaluation :

2

Feel like I was overcharged I bought the U-Haul back a day early

Évaluation :

3

My reservation was canceled with no explaination. The point of return was closed. Returned to another location. They also couldn't find my reservation in the system. Needed a receipt for reimbursement but could only be given one with a $0 charge. Was on the call back wait list, when finally called back, the automated system hung up on me. Went through that process AGAIN. Got a call later that day inquiring about the return of the trailer that I DID return over a week ago. Asked again for a receipt and was AGAIN sent a receipt for $0 charge.

Évaluation :

4

The location seems a bit sketchy at first and it was slightly confusing to find the entrance as it look a little bit abandoned. But it was a fantastic experience once we were in and being helped.

Évaluation :

3

It seems that the dealer U-Haul places aren't as comforting and personable as some bigger U-Haul play done done regular New Hall places U-Haul places