Owner was very pleasant and helpful.Kristopher H.
Customer Reviews for Colington Pawn Shop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kill Devil Hills, NC 27948
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 6/13/2021: Fermé
- 6/20/2021: 3h00 pm - 6h00 pm
- 6/27/2021: 3h00 pm - 6h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tracy M.
I reserved a 26 foot truck and only got a 10 foot. This killed me on time, and trips for my move a 10 foot truck is not meant to move a 5 bedroom house. Per the owner U Haul had over booked.Anthony K.
Have returned many rentals to this guy that owns the place. Very congenial and helpful guy. Treats me like a friend. A definite plus to your companyHAROLD A.
Le client n'a pas laissé de commentaire.Shannon M.
Le client n'a pas laissé de commentaire.CATHY B.
Le client n'a pas laissé de commentaire.FREDERICKMORGAN L.
I paid for 2 dollies got nothing plus paid for 20 clothes to protect stuff got nothingAngela V.
Can't really rate this location as it was closed when I turned in the truck. I tried to return the truck in Powell's Point and the employee was rude and refused to take my truck. Due to that I had to backtrack and return the truck at a location in the opposite direction I was traveling. I therefore got charged for extra miles and gas! Everything was great until it was time to return the truck.Nanci C.
Staff is great. Made me feel like a family member.David S.
The guy at the Colington location was very helpful and polite.Carlton H.
Service was timely and efficient.Martin M.
Le client n'a pas laissé de commentaire.Jeffrey B.
The man who runs this location was not well informed about the logistics of running his business. He didn't check in my trailer on time of return and charged me extra due to his own choices of closing the business on Sunday's. He has poor customer service, which included him hanging up on me when I was calling about unknown charges he was making to me, as well would not talk to me and would only talk to the man I brought with me. The rental was in my name and yet he disregarded what I was asking and would only explain or talk to my friend, the man. His attitude was poor and I will not be renting from him again. I had to go out of my way to get to his location when I made the rental appointment over a week before my date of use, which was to be in grandy. I am highly disappointed uhaul would allow me to be treated in such a manner, especially as this being my first time as their customer. I was intending to use uhaul again shortly to move more Items in my new home but now I'm reconsidering. His attitude toward me was defensive in the beginning of our first conversation when he was making sure I wasn't related to another Mr. Slaughter who he didn't like. Which I am not. His attitude is unprofessional and my feelings are hurt. However, the customer service at shoreline in grandy was impeccable. They all were kind and very professional, I only wish my trailer I rented was sent there like they were told it would be.Katie S.
Le client n'a pas laissé de commentaire.Jennifer T.
There were several very religious comments and remarks being made by the owner of the location that makes customers feel uneasy if they are not very religious. I would not use again for that reason alone.James D.
Le client n'a pas laissé de commentaire.ZAID RAHMAN A.
Very friendly staffDinar S.
concerned we were charged twice. Initially, paid for towing then added 25,00 $ insurance. Want to make sure we only paid once.RONNIE S.
Great experience and very reasonable.Robert C.
We got the wrong truck and this caused us problems all the way through the trip. Not sure how this happened but this location is hard to get hold of and we ended up having to fix it on the other end.Elizabeth W.
My truck was ready. They contacted me the day before to confirm and adjusted my pickup time as i needed. Did a safety check and made sure I understood the controls and wished me luck.Nancy A.
Le client n'a pas laissé de commentaire.Joe B.
Le client n'a pas laissé de commentaire.Jason C.
Le client n'a pas laissé de commentaire.Stanley L.
Le client n'a pas laissé de commentaire.Louis P.
Le client n'a pas laissé de commentaire.Phill L.
great serviceTony S.
The owner was very kind, helpful and had the car trailer we needed on a holiday weekend. Definitely recommend this site to others.Mary P.
Le client n'a pas laissé de commentaire.gary E.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Clair S.
Beat u haul place I've ever used. It's the second time I've dropped equipment off there and both times they have been amazing.Joseph T.
This is the second time I've used this location to drop of equipment. This location is fantastic! Super nice, very professional, and very helpful. It's been a pleasure to deal with this location both times.Joseph T.
Le client n'a pas laissé de commentaire.Christopher D.
Owner locked us in the office for 35 min before returning to assist us with our pick up. Now we were there 15 min early for pickup but owner went outside and fiddled with other trucks and then disappeared from site before another customer that arrived called him on his cell to find out where he was. Owner did say it was a busy day but it was odd and uncomfortable being locked in the office. Also there was no heat in the office so it was quite cold.Erica H.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.Denise T.
Le client n'a pas laissé de commentaire.Janice D.
Le client n'a pas laissé de commentaire.Harold S.
I picked up the truck at 9:45am on Saturday. It was logged as 9am. I returned it 2 days later in NC on Monday at 9:36am. I have photo proof. I got an unfair surcharge of 40 $. Didn't appreciate the 3g surcharge either. I picked it up with less than half a tank. I tried to peg the level at the last gas station before dropping it off. Perhaps the measurement was right, but trucks should be filled at the beginning so the customer doesn't get nickled and dimed. Will not use U-Haul again if these charges remain.Holden H.
If you're gonna be able to rent online and not supposed to deal with anyone then that's the way it should be. I was supposed to be able to do it even if the place had been closed. It woulda been better if I could've done that when I picked it up.David H.
Le client n'a pas laissé de commentaire.DENNIS G.
Le client n'a pas laissé de commentaire.edmund P.
The App for picking up after hours does not function well at all. It is slow and often freezes up my phone. Gary is incredible, always friendly and great to work with.BRIAN H.
Le client n'a pas laissé de commentaire.JAMESHERBERT V.
Nice, easy, smooth drop off. Love this location!Daniel H.
Le client n'a pas laissé de commentaire.Marilyn K.
Le client n'a pas laissé de commentaire.Sandy L.
Extremely friendly and helpful! Absolutely recommend. Clear directions about drop-off and easy to book a reservation for one and complete the check-out process! Merci.Shelby H.
The guy at Collington pawn was A1. 100 % satisfied with the service.David T.
Very friendly! Made drop off nice and easy!Daniel H.
Le client n'a pas laissé de commentaire.Patrick E.
Le client n'a pas laissé de commentaire.james I.
Le client n'a pas laissé de commentaire.Gregory W.
The person here informed up about asking for a refund since it was a very bad experience with the truck and trailer. Plus they where dirty when we picked up.Artesia C.
Le client n'a pas laissé de commentaire.JOHNTHOMAS C.
Le client n'a pas laissé de commentaire.Barton M.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Melvin S.
Le client n'a pas laissé de commentaire.Mimi G.
Le client n'a pas laissé de commentaire.FRANKLINKEITH A.
The trailer broke in the middle driving down the turnpike! They rented out faulty equipment and did not make sure it was safe to drive.Elizabeth B.
Drop off was finePATRICK B.
Le client n'a pas laissé de commentaire.Kevin W.
When I rented this truck the man on the u-haul number (NOT Colington pawn) the nationwide number,told me specifically when I asked that the fee was through my contract time and NOT pet mile.I asked twice.when I returned it I called the after hours nationwide and the lady told me 407 miles were covered and I had to pay 0,4 a mile after that I disputed this in comments on returning but no one called me about it,just recharged my card.Also the original man told me the smaller box truck had a tow hitch I could swap out as I needed a different size.When I got there I had to rent a much bigger truck because that was the only one with a receiver hitch port.bobby S.
Le service a été excellent. Don't know what would make it better.Ralph M.
The truck had a used face mask, food covered utensils, cigarettes & a muddy floor! When I asked to get a different truck I was told that I was assigned to that particular truck. My assumption was that the other trucks were in worse shape. When I asked who cleans the truck, the man informed me that he does... opps! Needed a truck for a furniture delivery with short pickup window so I took the dirty truck! After driving it for a short while, I recognized the odor I was smelling.. urine! Can't make this stuff up! ðŸ˜-Mary H.
Overall experience was terrific. I needed help from a customer service representative named Ann in Arizona and she was perfect. Merci.MICHAEL M.
Have customer more sympathetic towards problems with the issues with vehicle. Asked for some sort of refund due to the issues with vehicle and was denied. .Gary M.
Le client n'a pas laissé de commentaire.Alan P.
Le client n'a pas laissé de commentaire.Lawrence K.
Great experienceEthel S.
Very helpfulRosiemarie W.
You made us go over an hour one way to pick up car hauler and didnt even give us a call or email to let us know before pickup date. This is the second time uhaul has done this to us. First time it may be a mistake but two times it is a policy. I will be posting this on social media.Andrew D.
The rental return time was unclear. The pickup point representative stated it simply had to be returned before the return location closed. Later I discovered that the return time was approximately the same time I picked it up. Confusing!Richard H.
Le client n'a pas laissé de commentaire.Janelle W.
Thank you for the excellent service we recieved @ your business! It is very much appreciated. AAAAA+++++Randy Z.
Le client n'a pas laissé de commentaire.Amber V.
Le client n'a pas laissé de commentaire.William F.
Very professional and courteous, would definitely use this company again.Kathy M.
Le client n'a pas laissé de commentaire.Charles C.
The owner of the store is a little over the top Christian. Which normally is fine but he's also a wise guy. I let that go when I rented from him about three weeks ago. For example, when I said I didn't order a handtruck he said it's on the contract and the contract print was so small and impossible to read and I hadn't even taken possession of the hand truck yet so he should've taken it back and off the contract. That handtruck got in the way and cost me 10 $. Also the truck only had 3/4 of a tank of gas which meant I had to figure out how to put 3/4 of a tank of gas in it at the end of the trip. He had something obnoxious to say about that too.chris N.
Le client n'a pas laissé de commentaire.Linda G.
Thorough review of the truck here. Make sure any and all marks are identified with a circle X when you rent or Colington Pawn will likely charge you unless you bought the insurance.NORMAN S.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.MARK C.
The gentlemen I felt with, was one of the nicest man I have met very professional, hooked everything and unhooked me, great experience, if you need to rent I definitely recommend colington pawn shop on colington road, thank you for everythingWalter S.
I was charged a 25 $dollar cleaning fee with 1,69 $ tax. The truck didn't need cleaned. I thought that was a little shitty especially when I had to throw food away that was left in the truck at pickup.Richard M.
Le client n'a pas laissé de commentaire.Anna M.
Le client n'a pas laissé de commentaire.Allen L.
Gas tank was not actually fullWilliam A.
Le client n'a pas laissé de commentaire.Ed Y.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.Chris N.