Can't really rate this location as it was closed when I turned in the truck. I tried to return the truck in Powell's Point and the employee was rude and refused to take my truck. Due to that I had to backtrack and return the truck at a location in the opposite direction I was traveling. I therefore got charged for extra miles and gas! Everything was great until it was time to return the truck.Nanci C.
Moving Truck Rental in Kill Devil Hills, NC at Colington Pawn Shop
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kill Devil Hills, NC 27948
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/21/2021 - 5/22/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kill Devil Hills, NC 27948
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Staff is great. Made me feel like a family member.David S.
The guy at the Colington location was very helpful and polite.Carlton H.
Service was timely and efficient.Martin M.
The man who runs this location was not well informed about the logistics of running his business. He didn't check in my trailer on time of return and charged me extra due to his own choices of closing the business on Sunday's. He has poor customer service, which included him hanging up on me when I was calling about unknown charges he was making to me, as well would not talk to me and would only talk to the man I brought with me. The rental was in my name and yet he disregarded what I was asking and would only explain or talk to my friend, the man. His attitude was poor and I will not be renting from him again. I had to go out of my way to get to his location when I made the rental appointment over a week before my date of use, which was to be in grandy. I am highly disappointed uhaul would allow me to be treated in such a manner, especially as this being my first time as their customer. I was intending to use uhaul again shortly to move more Items in my new home but now I'm reconsidering. His attitude toward me was defensive in the beginning of our first conversation when he was making sure I wasn't related to another Mr. Slaughter who he didn't like. Which I am not. His attitude is unprofessional and my feelings are hurt. However, the customer service at shoreline in grandy was impeccable. They all were kind and very professional, I only wish my trailer I rented was sent there like they were told it would be.Katie S.
There were several very religious comments and remarks being made by the owner of the location that makes customers feel uneasy if they are not very religious. I would not use again for that reason alone.James D.
Very friendly staffDinar S.
concerned we were charged twice. Initially, paid for towing then added $25.00 insurance. Want to make sure we only paid once.RONNIE S.
Great experience and very reasonable.Robert C.
We got the wrong truck and this caused us problems all the way through the trip. Not sure how this happened but this location is hard to get hold of and we ended up having to fix it on the other end.Elizabeth W.
My truck was ready. They contacted me the day before to confirm and adjusted my pickup time as i needed. Did a safety check and made sure I understood the controls and wished me luck.Nancy A.
great serviceTony S.
The owner was very kind, helpful and had the car trailer we needed on a holiday weekend. Definitely recommend this site to others.Mary P.
Beat u haul place I've ever used. It's the second time I've dropped equipment off there and both times they have been amazing.Joseph T.
This is the second time I've used this location to drop of equipment. This location is fantastic! Super nice, very professional, and very helpful. It's been a pleasure to deal with this location both times.Joseph T.
Owner locked us in the office for 35 min before returning to assist us with our pick up. Now we were there 15 min early for pickup but owner went outside and fiddled with other trucks and then disappeared from site before another customer that arrived called him on his cell to find out where he was. Owner did say it was a busy day but it was odd and uncomfortable being locked in the office. Also there was no heat in the office so it was quite cold.Erica H.
I picked up the truck at 9:45am on Saturday. It was logged as 9am. I returned it 2 days later in NC on Monday at 9:36am. I have photo proof. I got an unfair surcharge of $40. Didn't appreciate the 3g surcharge either. I picked it up with less than half a tank. I tried to peg the level at the last gas station before dropping it off. Perhaps the measurement was right, but trucks should be filled at the beginning so the customer doesn't get nickled and dimed. Will not use U-Haul again if these charges remain.Holden H.
If you're gonna be able to rent online and not supposed to deal with anyone then that's the way it should be. I was supposed to be able to do it even if the place had been closed. It woulda been better if I could've done that when I picked it up.David H.
The App for picking up after hours does not function well at all. It is slow and often freezes up my phone. Gary is incredible, always friendly and great to work with.BRIAN H.
Nice, easy, smooth drop off. Love this location!Daniel H.
Extremely friendly and helpful! Absolutely recommend. Clear directions about drop-off and easy to book a reservation for one and complete the check-out process! Thank you!Shelby H.
The guy at Collington pawn was A1. 100% satisfied with the service.David T.
Very friendly! Made drop off nice and easy!Daniel H.
The person here informed up about asking for a refund since it was a very bad experience with the truck and trailer. Plus they where dirty when we picked up.Artesia C.
The trailer broke in the middle driving down the turnpike! They rented out faulty equipment and did not make sure it was safe to drive.Elizabeth B.