Le client n'a pas laissé de commentaire.Mae W.
Customer Reviews for Compass Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Shelby Township, MI 48317
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 5h30 pm
- Dim : 10h am à 2h30 pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Terry G.
Le client n'a pas laissé de commentaire.Tammy T.
They called me at work and asked me when I'm going to bring the equipment back a day after it was brought back. Other then that it was a smooth processskyler D.
Le client n'a pas laissé de commentaire.Bernadine W.
Le client n'a pas laissé de commentaire.Rachel S.
Haul seems like it was maintained but the inside the cab was dirty.Gary M.
10/10 The man who helped went above and beyond. Hes the bestSabrina R.
Le client n'a pas laissé de commentaire.Tami J.
This was the worst U-HAUL I have ever rented. The inside cab and windows were dirty. I bought brand new furniture and mattress sets, left them in the truck over night and all was wet in the morning. I was not I put 89 miles on this truck and spent $70 in gas(15 foot). 3 day before I rented a haul in Ohio (20 foot with a tow dolly) put on 300 miles and put only $120. 00 in gas. Gas prices were with in $0.05. I rent U-hauls all the time but if this is going too happen again then I will change to someone else.gary M.
The location was great, the people were great, the service was great. Most of the equipment was in good order. The truck was the only issue. It was dirty, didn't run the best, and smelled. I would refer this place to others but would suggest repairing or replacing that truck to keep the fleet up to date and safe for the clients.Christopher M.
Le client n'a pas laissé de commentaire.Pamela P.
The guy at the desk was so nice! Everything went super smoothlyJessica H.
Staff was very informative and professional. Great Job!Tracey G.
Very polite.PATRICIA V.
Nothing. This was the easiest, most straight forward rental I've experienced.MATTHEW TODD W.
Le client n'a pas laissé de commentaire.RACHEL DEANNA G.
I was surprised that the truck I rented wasn't cleared of snow and ice prior to my arrival and pick up. Windshield wipers wouldn't clear salt being sprayed at me from other vehicles on the road because of ice build up on the wiper blades. Had to pull over to clear the wiper blades myself in order to continue driving. I assumed that the truck would have been inspected for this for safety prior to my arrival. Overall though, the rental process was easy and the rental consultant on site was friendly and helpful. I would recommend this site for rental.Douglas L.
Le client n'a pas laissé de commentaire.Alura H.
Le client n'a pas laissé de commentaire.ATHEER ALBER T.
Le client n'a pas laissé de commentaire.TIMOTHY JOHN P.
The man at the counter was awesome.JEFFREY S.
Everything was very good, they were fast and efficient.MARGARET ROSE R.
Very easy drop off. Truck ran great.TIMOTHY JOHN P.
Le client n'a pas laissé de commentaire.ASHOOR YOUEL N.
Just need to keep the windows cleanGARY ALBERT M.
Le client n'a pas laissé de commentaire.RICHARD THOMAS V.
Le client n'a pas laissé de commentaire.Nicole V.
The van was ready when we arrived. The ladies were very friendly and courteous. Will use again.LAURIE ANN T.
Le client n'a pas laissé de commentaire.JAMES THOMAS W.
Need to clean inside of windshieldLEONARDO BENEDET B.
Very well organizedDEONA LATRESE H.
Le client n'a pas laissé de commentaire.CHERYL LYNN M.
I absolutely loved how I was given a text message with full instructions it made it simple because the return was at a different location to where I moved toLISA LOREEN M.
Both my wife and I both commented that the truck was the cleanest we ever rented from Uhaul. Staff representative was courteous and professional. Excellent service overall.JAMES THOMAS W.
Very friendly service, and easy check in.Crystal W.
GREAT SERVICENOSH G.
Le client n'a pas laissé de commentaire.JAMES EARL S.
The people I dealt with extremely pleasant, professional, and helpful, overall a GREAT Experience! Would highly recommend!ROBERT MEADER K.
Le client n'a pas laissé de commentaire.RENEE NICOLE M.
No ramp on 10' truck, would have been nice to know before getting to location. This should be publicized better in on line data.Michael C.
Le client n'a pas laissé de commentaire.JENNIFER LYNN N.
S.O.DIMITRIOS E K.
Le client n'a pas laissé de commentaire.Michelle S.
Was a simply exchange. Walked in and handed the keys off.DEREK ALLAN H.
Truck had issues. Sat on hold with Roadside for close to 45 minutes. Drive to another UHaul location and sat there for an hour. Ended up driving the truck back to pick up location because everyone at U-Haul kept passing the buck with, "I can't help, they can help". I was still charged $96 for my inconvenience. Ruined my day of moving and I had to rent another truck the following day. If you need assistance AFTER you rent you're on your own.James W.
Le client n'a pas laissé de commentaire.MICHAEL PATRICK S.
Le client n'a pas laissé de commentaire.Certrina N.
Le client n'a pas laissé de commentaire.KYLE KEITH S.
Truck smelled horrible. Basically like assEric O.
I was a little bummed that the moving pads I reserved were not available. If I had been informed about that in advance, I could have planned around it.JOSEPH FRANK M.
Le client n'a pas laissé de commentaire.SAMUELL DESHAWNE S.
Nothing. Keep up the Good work and customer serviceKURT LLOYD C.
Le client n'a pas laissé de commentaire.Michelle H.
Thank you. Everything was so smooth and easy.Denise C.
Le client n'a pas laissé de commentaire.KERRIE JANE H.
Le client n'a pas laissé de commentaire.Bradley C.
The brakes were a little squeaky maybe sounded like they were bout to go outGage D.
Make sure the rental truck is clean and working properly, before renting to the next customer.ANGELICA J.
Le client n'a pas laissé de commentaire.PAMELA A.
Brian was so wonderful, accommodating and kind.MARY K.
when I got to my destination to put my stuff in the back of the truck it smelled like marijuana there was dirt and water on the ground the whole car made all my stuff smell like marijuana . I'm allergic and it did not work out well for me when I told the person at the facility they said yeah this happens all the time dispensaries use the trucks for delivery for marijuana we've been having a problem with it. So they did nothing for me and I will be filing a complaint with you how about this as well and since I paid for my insurance all my stuff has to be washed and cleaned and that they will be responsible for that as wellSARAH ELIZABETH W.
The service was just amazing all that was promised was done at 100 percent . Would always go there again when I need to.Justa N.
Overall our truck rental was perfect. Very easy and zero issues! Great customer service!BRENT R.
The gentleman who helped me was a professional and friendly. Merci.Ahmad Z.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.JAMES AUSTIN S.
The van was unimpressive, in terms of cleanliness. The cargo area probably could have been swept. It seems as if there was some sort of salt on the cargo floor. The vehicle was operationally fine, and this location serves me well, in general!OTIS S.
Le client n'a pas laissé de commentaire.Rick D.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Tiroca B.
Le client n'a pas laissé de commentaire.Fred S.
Le client n'a pas laissé de commentaire.Susan W.
Actually contact the customer when they didn't know it got sent to them.Kyle J.
Receptionist was friendly and I had a great experience there too.Adam P.
Very friendly customer service. Helpful in every way.Mary G.
Le client n'a pas laissé de commentaire.Stefanie S.
The corporate service assistant that helped the reservation in the morning could have mentioned that the 10' truck does not have a ramp. Luckily there was availability for a 15' here at this location but I still had to drive 10 miles from my original reservation. A bit of an inconvenience I would sayJoe A.
Personnel amicalAndrew G.
Very clean and well organized U-haul dealer!!Bill Z.
Le client n'a pas laissé de commentaire.Pamela B.
Have the vehicle warmed up and right in front ready for pick-up.Michail C.
Best experience everKelly K.
The Uhaul was covered in snow and the steering wheel was not straight.Robert L.
Le client n'a pas laissé de commentaire.Vernon W.
Le client n'a pas laissé de commentaire.Cheryl J.
Number one the guy never went out to the truck when I got back cuz he was too busy sitting on a stool. Then he charged me $25 from clean up I never got any dirt in that truck that wasn't already there we move stuff out of the storage unit that never hit the ground. When I got there he said it was going to be about 10 or 15 minutes because he had to inspect the truck I left go get donuts come back 10 minutes later there's a note on the door he's gone for 15 more minutes. Very very disappointedLORRAINE LEE C.
Le client n'a pas laissé de commentaire.Shyann P.
Rented a transport van to move my sons to a new apartment - The interior of the vehicle was filthy - Seems scary to rent a dirty vehicle during the pandemic in Michigan - The pricing of the 48 hour rental was vague, and ended up costing more than projected - I would have liked more transparency up front - Will not use this location again -JOSH N.
Everything went well and as expected.MATT F.
This location was very helpful.Nancy S.
Wonderful, pleasant employee/ owner at this location couldn't have been more efficient and professional! Highly recommend this location!Jacinto H.
Clean the damn vehicle before handing it to a customer that has a 300 mile drive ahead of them. Dried bug splatters on the windshield, mirror faces and grill; windshield filthy. Crumbs in the console tray. I spent 30 minutes doing your job for you. Also, update your damn equipment. the ride was like riding in a stagecoach, noisy rough, bouncy and not even a USB port in the vehicle.Johnmichael P.
Le client n'a pas laissé de commentaire.sean E.
Check equipment and gauges for problems and warning signs ie low air die to screw in tire, oil life indicates change soon etc.Kevin O.
Le client n'a pas laissé de commentaire.Napoleon S.
Le client n'a pas laissé de commentaire.jason L.
She said she would handle everything in the return. Excellent serviceMichael W.
Le client n'a pas laissé de commentaire.Scott B.
Have the vehicle I ordered a month in advance availableJames A.