when I got to my destination to put my stuff in the back of the truck it smelled like marijuana there was dirt and water on the ground the whole car made all my stuff smell like marijuana . I'm allergic and it did not work out well for me when I told the person at the facility they said yeah this happens all the time dispensaries use the trucks for delivery for marijuana we've been having a problem with it. So they did nothing for me and I will be filing a complaint with you how about this as well and since I paid for my insurance all my stuff has to be washed and cleaned and that they will be responsible for that as wellSARAH ELIZABETH W.
Moving Truck Rental in Shelby Township, MI at Compass Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Shelby Township, MI 48317
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 5h30 pm
- Dim : 10h am à 2h30 pm
One-Way and In-Town Local Rentals in Shelby Township, MI 48317
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The service was just amazing all that was promised was done at 100 percent . Would always go there again when I need to.Justa N.
Overall our truck rental was perfect. Very easy and zero issues! Great customer service!BRENT R.
The gentleman who helped me was a professional and friendly. Thank you.Ahmad Z.
The van was unimpressive, in terms of cleanliness. The cargo area probably could have been swept. It seems as if there was some sort of salt on the cargo floor. The vehicle was operationally fine, and this location serves me well, in general!OTIS S.
Actually contact the customer when they didn't know it got sent to them.Kyle J.
Receptionist was friendly and I had a great experience there too.Adam P.
Very friendly customer service. Helpful in every way.Mary G.
The corporate service assistant that helped the reservation in the morning could have mentioned that the 10' truck does not have a ramp. Luckily there was availability for a 15' here at this location but I still had to drive 10 miles from my original reservation. A bit of an inconvenience I would sayJoe A.
Friendly staffAndrew G.
Very clean and well organized U-haul dealer!!Bill Z.
Have the vehicle warmed up and right in front ready for pick-up.Michail C.
Best experience everKelly K.
The Uhaul was covered in snow and the steering wheel was not straight.Robert L.
Number one the guy never went out to the truck when I got back cuz he was too busy sitting on a stool. Then he charged me $25 from clean up I never got any dirt in that truck that wasn't already there we move stuff out of the storage unit that never hit the ground. When I got there he said it was going to be about 10 or 15 minutes because he had to inspect the truck I left go get donuts come back 10 minutes later there's a note on the door he's gone for 15 more minutes. Very very disappointedLORRAINE LEE C.
Rented a transport van to move my sons to a new apartment - The interior of the vehicle was filthy - Seems scary to rent a dirty vehicle during the pandemic in Michigan - The pricing of the 48 hour rental was vague, and ended up costing more than projected - I would have liked more transparency up front - Will not use this location again -JOSH N.
Everything went well and as expected.MATT F.
This location was very helpful.Nancy S.
Wonderful, pleasant employee/ owner at this location couldn't have been more efficient and professional! Highly recommend this location!Jacinto H.
Clean the damn vehicle before handing it to a customer that has a 300 mile drive ahead of them. Dried bug splatters on the windshield, mirror faces and grill; windshield filthy. Crumbs in the console tray. I spent 30 minutes doing your job for you. Also, update your damn equipment. the ride was like riding in a stagecoach, noisy rough, bouncy and not even a USB port in the vehicle.Johnmichael P.
Check equipment and gauges for problems and warning signs ie low air die to screw in tire, oil life indicates change soon etc.Kevin O.
She said she would handle everything in the return. Excellent serviceMichael W.
Have the vehicle I ordered a month in advance availableJames A.
Truck was old, run down. The back door would not go down once it was open. I was on a time limit and the day was wasted because of the door not being able to shut. On the other hand, everyone at Compass Self Storage was amazing.Anthony T.
Nice newer truck. But cab floor and seats dirty, cab trim had streaks of something on it and truck area also not cleaned, fine black dust on floor.patrick R.