Évaluations des clients Compass Self Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Compass Self Storage LLC

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Kevin P. le

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Le client n'a pas laissé de commentaire.

Khalisa D. le

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Le client n'a pas laissé de commentaire.

Brian C. le

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downloadimg the app and asking for location and access to photos is wrong. i am deleting the app and never using it again.

Raj D. le

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Worst app service no instructions on the entrance in case app do not work . I’m really happy with everything with U-Haul By using the link from text message I can able to returned it if not it’s will a chaos for me

lou r. le

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Le client n'a pas laissé de commentaire.

Randy N. le

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Le client n'a pas laissé de commentaire.

Michael a. le

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Carol was outstanding

nicholas n. le

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I was given a vehicle with below a half tank of gas, they marked it as half a tank. When I returned it at the fuel level, they marked the fuel level at below what I had filled it up. They then charged me money for the gas. This seems like a scam and one people should be cautious of, it might be best to stick to local moving companies.

Richard G. le

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Communicate better! I was not aware I would be getting a text link to inspect and verify condition of truck. In the process of working, I missed the text. Once I was aware and attempted to use the link, I received a prompt that "the link expired"

Patrick M. le

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I can't think of anything l would change everything went good for me

Akil W. le

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Le client n'a pas laissé de commentaire.

fatima k. le

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Le client n'a pas laissé de commentaire.

Jay G. le

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Le client n'a pas laissé de commentaire.

fatima k. le

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Le client n'a pas laissé de commentaire.

Sylvia I. le

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Le client n'a pas laissé de commentaire.

Matthew J. le

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Le client n'a pas laissé de commentaire.

JOSHUA E. le

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LeAnn at Compass Self Storage is dishonest and not customer friendly. I rented a U-Haul truck for a total use of 16 miles (truck only ran while driving - no idling). The trucks fuel level at pick-up was recorded at 1/4 tank, which when I started the vehicle, was a generous misrepresentation to say the least. None-the-less, after I was finished, I refueled at Haggerty and Grand River. The fuel gauge when I parked the truck was between 1/4 & 3/8 (Carol had been kind enough to point out on the U-Haul rental agreement, how many gallons you should refill based on the total number of miles driven), dropped the keys through the door slot and went about my day. The next day I received an email copy of a final bill with a claim the truck was left below 1/4 and a total charge of $45.30 for 3.6 gallons of gas (More than the cost of the entire rental). After calling to ask that they look again, LeAnn gave me a story of how "the truck gauges are never very accurate and can vary overnight". Beware... the facts don't add up here, and the customer should not be left with the only recourse of having to post a review (after having his money stolen). Not sure what kind of bonus she got for being crooked, but other renters, BEWARE!

MARK Z. le

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Everything went very well and I can't think of any way to improve.

Randy R. le

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Luann and Carol did a professional job.

Keegan H. le

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Let people know that some 10ft trucks don’t come with ramps cuz I was told that every I closed I haul truck does but come to find out that is false... my own fault but please let it be known that not every truck comes with a ramp :/

Shaham H. le

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I refueled according to the instructions but it was a little over what I got when I returned the van. I expected some refund regarding that, but there was no refund in my bill. Quite disappointing

BRADLEY N. le

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Your online mobile app totally sucks... good thing the people here gave awesome in-person customer service!! Thanks! You will never be replaced by mobile pickup!

Xiao H. le

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Le client n'a pas laissé de commentaire.

Ed L. le

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Windshield wipers were a little squeaky. Lee Ann was great.

Scott H. le

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While the employee was wonderful, this is not the location that I booked a truck at. It is unacceptable that Uhaul accepts a reservation and then just changes the location! This change costs over an hour and was further from our house. Very upsetting, especially since we initially went to the location that we booked. Frustrating!!

Syed M. le

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Le client n'a pas laissé de commentaire.

Wayne B. le

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Le client n'a pas laissé de commentaire.

Christine D. le

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Le client n'a pas laissé de commentaire.

Keith L. le

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Le client n'a pas laissé de commentaire.

willonna g. le

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Caroline is a very caring person and she made sure my needs for a truck rental was provided. I would recommend my family and friends to this location. Make sure you keep Caroline working for you, she's WONDERFUL!!!

Mohamed R. le

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Staff made everything easy and simple

Ratheesh K. le

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Was a great experience, the staff were really helping.

Benjamin D. le

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Thanks went super well

Zachary C. le

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Le client n'a pas laissé de commentaire.