The individuals at this location were very helpful This was not the place that I was scheduled to drop off at. The original place was closed. I called customer service as the app would not let me hit the button to leave it at my assigned drop off Called customer service and I had an extremely rude employee that hung up on me. I had to call back 3 x’s to find someone that could help me. This individual told me the site was not accepting drop offs. So why was I scheduled to drop it to that facility? Seems to be a super unorganized! It was very frustrating to pick up and to drop off The customer service rep sent me to the Grand River location and I was told they were not taking drop offs. I explained to them the run around and they did take the truck The picking up and dropping off was a nightmare A simple task took 1.5 hour or my time
benjamin b
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Novi, MI 48375
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThe location itself was fine the U-Haul app needs some work. The whole picture taking process at the beginning just to get the keys is absolutely ridiculous. You had to hit the back button every time you took a picture and it was frustrating.
Kayla MStaff are extremely helpful and friendly! I’ve rented from several locations in the area and Compass is my top choice by far.
Craig WVery friendly and helpful staff
WILLIAM Mno person was present and could not relay my concern about the u-haul truck issues.
Rami J