Very friendly and polite staff , takes care of your every need ,and greets guests as they walk in the door . Will use again for sure .Steve E.
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Shelbyville, TN 37160
Services dans cet établissement :
- Mon–SatDe 10 h am à 4 h pm
Heures d'ouverture spéciales
- 12/25/2022: Fermé
- 1/1/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kirk S.
Le client n'a pas laissé de commentaire.Arthur M.
Le client n'a pas laissé de commentaire.Tameka W.
Michael and other personnel are smart, well trained, kind and helpful!IRBY S.
Le client n'a pas laissé de commentaire.Mary K.
Le client n'a pas laissé de commentaire.Nannette B.
Mike Pollard did an excellent job, going beyond.Bryan N.
Le client n'a pas laissé de commentaire.Pamela C.
Le client n'a pas laissé de commentaire.Larry B.
Truck was clean but bad outside condition. Drove as if pulling to the left.James C.
Easy to get to and back. Great people to work with. Easy schedule.Kristy I.
Le client n'a pas laissé de commentaire.Brenda D.
Give the staff a little authority to adjust charges when neededSonja L.
Le client n'a pas laissé de commentaire.andrew H.
Le client n'a pas laissé de commentaire.Carlos R.
Le client n'a pas laissé de commentaire.Donald C.
Le client n'a pas laissé de commentaire.amanda D.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.Sharon T.
Le client n'a pas laissé de commentaire.Christopher T.
Mike was so helpful! He was able to get struck for me on short notice. I highly recommend this location for your UHAUL needs!!Freda N.
This location was great and very accommodating. The staff was extremely friendly and helpful as well.Sarah C.
None of noteRoni A.
Le client n'a pas laissé de commentaire.DAVID T.
I regret that I did not get the name of the gentleman behind the counter, but he was very helpful and assisted me in connecting the trailer to my vehicle and ensured everything worked well. He was most excellent.JEREMIAH L.
I only needed the car hauler for a few hours you should have a shorter rental time rate. You're getting payment for 24 hours and I returned it within 3 hours so you could rent it again before my rental time expires.Brenda D.
Le client n'a pas laissé de commentaire.Rocky J.
The location did not have all of my rental reservation. Had to call around to get the utility dolly and furniture pads from another location. However, the owner did assist me in finding those items.Ricky P.
Good peopleJeffery B.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Thomas M.
Excellent customer servicefrank B.
Le client n'a pas laissé de commentaire.Lacey E.
Le client n'a pas laissé de commentaire.Haley H.
Le client n'a pas laissé de commentaire.Jeffery H.
Everything was great. I had ordered 12 furniture blankets, but the location only had six. But it was plenty as it turned out. The lights worked and the connector fit the built-in socket on my truck, something I was quite pleased with.Jerry S.
I appreciate the effort of the employees in Manchester and Shelbyville that helped me get the size truck we needed in Shelbyville.Johnny R.
We are very pleased with the service we received. This was the first time at this location and we will definitely use it again when the time arises.David I.
Customer service was excellent. Thank you to the gentleman that was very professional.Elisa L.
Le client n'a pas laissé de commentaire.Nan T.
Le client n'a pas laissé de commentaire.Brook F.
Carrie the manager was a DELIGHT to do business with. She was so friendly and pleasant to everyone who walked in the door, even when several people were in the office wanting trucks and storage. Experience with Uhaul hasn't always been pleasant, she sure set the bar extremely high. Very impressed. We pulled in and she immediately came out to check the truck in too. Truck was clean when we took it out, this was nice, as we have been given dirty trucks before at other Uhauls. 5 STARS for Carrie Superstar serviceSandy D.
Le client n'a pas laissé de commentaire.Dennis S.
Not sure what could be better it was really easy to rent and quick and drop offJody T.
Le client n'a pas laissé de commentaire.MONTY Y.
Everything was simple and the employee was very niceJoshua S.
Le client n'a pas laissé de commentaire.Caleb V.
Very friendly and helpful staff. Helped me hookup and made sure I was ready to go.Steven W.
Thank you for having a vehicle on hand when I first arrived at your location. The employees were all very courteous and very respectful. Hope I don't have another move anytime soon but if so I will return without a second thought . Thank you once again.Shelley W.
Le client n'a pas laissé de commentaire.BRENDA S.
Le client n'a pas laissé de commentaire.Brandy S.
Great customer service at this locationCLINT E.
Trailer had several lights out and even had broken lenses on lights when checked out I notified worker and he made note of it but in my opinion it should of been red tagged until repaired with that many out I reminded worker when checked it back in and he said they had note of it but should actually be repaired before renting againRONNIE D.
Truck drove okay. Had almost 80K miles on it. Sounded like Serpentine belt needed to be looked at/replaced. Front left (passenger side) tire showed signs of mis-alignment and wear, but truck didn't pull to that side.Gerald L.
Le client n'a pas laissé de commentaire.Aldon L.
Le client n'a pas laissé de commentaire.George K.
I am a frequent customer. I rent once a month and it would be extremely helpful if somehow they could keep all your information on file for faster service. That would be my only complaint. The service is great. Nice, friendly staff no complaints there at all. The Trucks are always available and clean. Just wish we could have a quicker checkout without all the same questions and paperwork we do each month.BRITTANY G.
Le client n'a pas laissé de commentaire.Tonya P.
Le client n'a pas laissé de commentaire.Daniel B.
The agent who helped us at the pick up location went above and beyond to make sure we were taken care of and could avoid extra charges.James C.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.JAMES W.
The website kept crashing every time I filled out the drop off survey. Nobody told me that they would be closed until 9 so I was there at 7. VERY frustrating.Faith Z.
Le client n'a pas laissé de commentaire.Charlie C.
Same here. Keep up the good work. All good as isKerry D.
Keri was most excellent to deal with. She is very friendly and professional.JAMES S.
Le client n'a pas laissé de commentaire.JAMES G.
Lady was very friendly and helpfulJACOB T.
Online check in is very difficult to useDaniel W.
Le client n'a pas laissé de commentaire.JENIFER S.
Very helpful. Quick check-in.KEVIN H.
I believe you should give more than 30 miles. There was NO WAY we could do our move and return the truck and not go over 30 miles.SANDRA J.
Le client n'a pas laissé de commentaire.SHARON S.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Very good service 👏BORIS B.
Le client n'a pas laissé de commentaire.DAVE N.
Checking in online is horrible. Next time I rent a UHaul I will make sure to do it when the office is open. Office staff are friendly and helpful. Online staff are not.valerie B.
The lady in the office was really helpful.HELEN D.
The crew there was very professional and helpfulKent G.
Le client n'a pas laissé de commentaire.Bill D.
Le client n'a pas laissé de commentaire.MANUEL S.
Le client n'a pas laissé de commentaire.Donald B.
Le client n'a pas laissé de commentaire.James F.
Stop ripping people off on gas. When I left the pickup location the truck was on 3/4 tank. I only drove 46 miles round trip. When I went to check on how much gas the truck had used it was just little above empty. Cost me right at 100 to fill it back to 3/4 tank. RipoffJOSEPH E.
Le client n'a pas laissé de commentaire.JENNIFER S.
Le client n'a pas laissé de commentaire.MATTHEW D.
Karie was awesome! Very attentive! We really appreciated her help.TYNESHA S.
My husband and I loved how well Ms. Carrie took care of our family.DOROTHY H.
Answer your telephone. I had to contact the site via another business co-located there.Mike H.
Le client n'a pas laissé de commentaire.PATRICIA IRENE H.
Le client n'a pas laissé de commentaire.Judy L.
Just keep doing what your doing always very niceCLEO M.
Nothing. Great people and great service.RODNEY S.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Chad L.