Le client n'a pas laissé de commentaire.
MARK H
Customer Reviews for Concord Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not a thing
DOUGLAS ACheck dash and cup holders. Mine had a ground up tobacco cigarette and a sludge covered quarter in the cup holder.
Michael DThis location couldn't really be any better, from the facilities to the professional, helpful, and very nice staff.
BRADLEY KI can't think of anything. They did a great job and I will be renting there again soon. Great place!
DOUGLAS ALe service à la clientèle était génial. They were very helpful and polite.
KENNETH DOutstanding customer service been coming here for 20 years I wouldn't consider any one else. Clean ,bed side manner at desk new trucks ,easy check in and check out.☆☆☆☆☆ 5 star
MARTIN LBrian ag Concord Rental was awesome. He was patient as we worked through some last minute changes. Our truck was spotless and ready for our 400 mile move. Everything went as planned. Return was done through the app and was easy to do. I recommend this method as return location was not staffed when we arrived. Would use UHaul for truck rental again for sure.
william dNothing. Great experience. Great dealer. Door was really creeky like a few fat people lean on when entering/exiting the truck. Probably just needs a little WD. But the people at the Concord Powersports were wonderful!
MICHAEL DNo idea why they charged me for 1 gallon of gas. It's a 35 gallon tank with the gas gauge somewhere over 3/4 and that's where I returned it. Is the gauge so exact that 1 gallon actually moved the needle? My rental was over $450 and this location hit me up for a $5 gallon of gas. was it even a gallon that they added? I doubt it.
GLENN CExtremely nice people there. They are very good at their jobs. Thanks for the excellent service.
Eric PThe service was excellent. The interior of the truck was very clean. The engine seemed to strain.
LINDA PMy only complaint was that someone tied the straps in a knot, and because of the cold, they froze. I had a hard time getting them apart & ready to load my vehicle.
Terry BA great spot for pick up or drop off. Not far from the highway. Lots of parking space.
Deborah LOutside mirror on passenger side was broken.
CYNTHIA OFriendly/Easy to Deal With
Mark HCustomer service was excellent. Very friendly and polite staff. Facility was clean and welcoming. The truck on the other hand, not so much. The inside was filthy. Dash and guages were very dusty and dirty along with the floors. Trash under the seat and cigarette butts in the ash tray. Also the a/c did not work. Was expecting a lot better for as much as it cost to rent the truck
Justen BGreat staff. Quick service.Checkout was a breeze! Merci!
WILLIAM GNothing everything was good
Mary JInform the customer of ALL possible costs involved with renting a vehicle. I was surprised with hidden fees that were not disclosed to me
Brian OBrian was an absolute help and great to work with! I would definitely rent from him again!
Rebecca CEveryone there was so friendly and helpful. Next time I need to rent a uhaul, I know where I will be going.
smarissa sVery friendly staff.
Paul CU-Haul reps at this Location were top notch
Steven MInclude rental equipment that was in the contract. Trucks were available at closer locations but was forced to get truck farther out.
Anthony Sthe people were extremely nice and very helpful. they do not need to improve anything. this place was outstanding.
ROBERT CRental staff at Concord Motorsports was friendly and helpful with our last minute reservation for a one way 20' van truck. Go there, you be glad you did.
Jeffery FFine and courteous staff. Very helpful.
jeff hThe Truck was unsafe to drive. Bad brakes, loose steering,swayed when going over 50 MPH. Transmission going into 2nd gear is bad. Cab was dirty.
Ralph TMore units available in different sizes at all locations!
JASON BConcord Rentals was probably the easiest and fastest location I have ever rented a U-haul from. The customer service was great!!
Keith MEasy pick up and service. Thanks
jack gThey was very fair, in very understanding in friendly will tell other people about this location in the wait I was in and out in no time
Brittany MVery helpful and friendly
KEITH MImproving your on line system would be extremely helpful.
William EConvenient…easy …quick
George PI requested mats to keep my furniture clean and from scratching. No mats were provided. They took about 15 minutes to verify me. The location was put further away then the original reservation. I lost about a half hour in extra driving and waiting for that verification. This location change cost me miles, which cost me money. I'm not thrilled with the experience. The cost of the mats was taken off, but the scratches on my furniture is my problem now. Thanks…
Noah HGreat service!
Timothy MRental price is too much. Thought it was going to be $100.00. After all the BS was added ended up south of $150.00. Have my own trailer but for $100 I'd save a trip home to get it. Not next time.
JOHN BGreat people
DAVID RSystem went down, spent 45 minutes on phone to set up new rental. Concord staff work hard and did everything they could do to help. Kept apologizing for the delay and the mess with u haul system not working. Got several wrong messages and texts even after picking up the truck. I only went inside because I wanted to do a cash depoist but the u haul employe on the phone ignored me and use my bank card. Was not a fast and easy process
Janet WThe Concord Rental location was very friendly extremely helpful. The original pick up location (Federico Tire) did not have the truck that I had reserved for the day. FT person was helpful in calling around to find the size truck needed and available for use.
Michele BWorkers couldn't use new system. And the credit card reader didn't work as my card had to put in manually by the check -in worker which exposed me to potential virus... guy was cordial but had no idea how to work system
BOB DGreat customer service!! Will return to their shop for sure!! Highly recommended!!
Ron KIt felt the wait at the counter once I checked in on the app was a little long, but other than that it was a smooth experience.
Joshua LVery friendly and helpful in every way. We use the uhaul trucks for large deliveries to our job sites. We always come here!!
RONALD K