Customer Reviews for Conneaut Lake Truck Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Conneaut Lake Truck Rental

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John F.
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Customer did not leave a comment.

Tabetha R.
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Thank you Mrs Dillinger for working with me during this horrible time. I will be back to use you again if needed.

John Y.
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Customer did not leave a comment.

Mark B.
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Make sure that all the employees that contact you send you to the correct pickup facility and not two different people contact you and send you to two different pickup locations.

Patrick D.
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James S.
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ronald M.
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Pat M.
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jodi A.
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MICHAEL W.
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I was scheduled to pick my uhaul up at 10am and didn't get in the truck to leave until 2hrs later.. That's the first ridiculous part. Second the lady at the place messed up something and my card kept declining so I had to walk to an atm to pay in cash and that cost me an additional 100 dollars down that I won't see back for a couple of weeks if ever. The lady running the place didn't care in the least and could have offered something as simple as some money off but I got nothing.. Except rained on while moving cause she put me 2 hours behind.. Most awful experience ever and I will make sure everyone moving knows not to go through Dillengers in Conneaut lake

Barry S.
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The truck air conditioning did not work The truck brakes squealed bad The gas tank has a hole in the top splashing gas out. Did not notice this until I was backing up in the driveway.

Michael M.
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They were extremely polite and helpful.

DAVE J.
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Paula at Dillinger's was so helpful! We were running a day late leaving FL and someone else had our trailer reserved before we would be back. Paula contacted that customer and worked everything out!

larry T.
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ROSE B.
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The customer service was fantastic! Paula was very nice and explained everything very well. I highly recommend her location in Conneaut Lake for renting a U-Haul! Thank you!

Joseph T.
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I dont know. I have no complaints. Maybe give this location more truck size options readily available. Thank you

Ronald C.
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Great customer service. Paula was so helpful and courteous. Really appreciated her coming in an hour before opening to accommodate our move that had to be completed during a certain timeframe.

Sandra G.
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Paula Dillinger was an excellent, very professional manager and went beyond the call of duty to secure exactly the equipment we had ordered and have it here right on time. Give this gal a raise!

Ray H.
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Daniel E.
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Excellent service! You can't improve a thing!

Gladys W.
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Shawnda D.
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Todd W.
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James L.
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shelley D.
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dereen N.
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Linda C.
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Paula was EXCEPTIONAL. Couldn't have been more helpful or friendly. Did EVERYTHING POSSIBLE to be sure I was happy and comfortable with service and overall transaction.. I am a VERY HAPPY customer!

Ray K.
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The lady went out of her way to assist me as I am handicapped. I will recommend this service to anyone and everyone

Paula D.
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Everything went fine

Kevin W.
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Everything went well and the entire process worked out great. Paula was extremely friendly and helpful. I will recommend anyone who needs to contact her.

Nikki K.
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Dan K.
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The owner / vendor was friendly and cooperative.

Susan W.
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Paula D.
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What can I say everything was great

Jeff B.
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Easy to rent, good value.

Ashleigh B.
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Karen P.
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It was all okay and much hard work was put into finding out how we could move our piano, but it took a very long time to get things done. For instance when I went up there to rent the trailer it took over an hour and when I came back the next day I was still there for another hour. When you are in a rush this is not good. Other than that it was great!

Mary Lee F.
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It was very pleasant experience! Well use again!

Sandra M.
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Mike L.
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Kim H.
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The uhaul site crashed making it lengthy for Paula to get through for the information needed. She was a little behind but did a great job not one customer was angry you have a very good employee there!I would recomend this Uhaul to others.

RICHARD M.
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I rented a trailer for one day and got charged for two days. Because they had to get a trailer in Ohio city because they rented my trailer twice so they charged me for two days since they had to bring one from oil city. I think I want my money back

Kelly L.
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I rented a truck from Mary's in Meadville Pa last week and will never do it again. They were extremely rude and nasty. I rented the truck from Dillengers this week and couldn't be more please. They were very nice to work with!

RODNEY R.
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William A.
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Sue M.
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Computer program setup for Paula would have been better. Paula was efficient, competent,worked well under stress,and was personable too. I’d recommend her anytime.

Don Z.
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Excellant agent , great help , please reach out to acknowledge a great job to this agent .

Jane G.
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I rented a 10 ft. Truck which displayed mechanical issues. I made it to moving address but feared driving it at that point any further as it really pulled to the left hard and also smelled as if it had a transmission problem which eventually did show signs off & on during the drive. Made several calls trying to explain this and kept getting passed off to someone else..

ZANE R.
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Dave M.
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Candace B.
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On short notice was given excellent, caring service. Paula went out of her way to make things happen! Much appreciated ! Thank you Paula!!!

Barbara K.
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Very nice and great people

dwayne B.
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Paula is the best!! Very friendly and professional.

ted M.
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There was no information about the different buttons on the dash-board, except for sticker notice about the tow on/off button.. There appeared to be cruise because there was a +/- switch on the gear shift but no engage-button to turn it on/off that I could discern; no instructions on the gauges or buttons.

Gary T.
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ED M.
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John W.
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Helpful, pleasant, flexible, prepared, conscientious

ZANE R.
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ZANE R.
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Robert E.
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Perry M.
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Location was difficult to find. It recently moved and the visible signs from the street are still at the old location across the street. There are no visible signs at the new location. The key drop box is still located at the old location and there is no key drop box at the new location. In addition, the staff had no idea or record of me dropping off a truck today. I had to show them my contract to prove that I was at the right location for drop off. I did mobile drop-off. It was also not marked where drop offs should occur, so I parked near other U-Haul vehicles on the lot.

ROLAND M.
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The pick-up location was great. The owner went above and beyond what was necessary to accommodate renting the equipment.. Highly recommend this location.

Gieoffrey S.
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Carrie M.
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MIKE R.
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Paula does a great job to ensure you are satisfied

Brad S.
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Marsha C.
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Robert Z.
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First of all I think U-haul should refund something to me for the inconvenience of going 27 miles out of my way and putting my move behind by 2 hours. This drive was 45 minutes each way. If I do not get some type of satisfaction I will not use U haul again. Even if I do I may not use them again.

KATHERINE K.
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The truck I reserved was not available and the location selected was not available. The Conneaut Lake location was not clearly marked and it took over an hour to pick up the truck.

RICHARD H.
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RICK W.
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Gary G.
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Kathryn F.
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Efficient, friendly, professional

Owen W.
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Keep up the good work in providing well-maintained equipment.The total rental price was within reason.

Kathryn F.
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Marsha C.
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Arron L.
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charlie C.
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No reviews have been submitted for this location.

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