Customer Reviews for Conroe Business Furniture
(Concessionnaire U-Haul dans le voisinage)

174 évaluations

2305 Airport Rd   Conroe, TX 77303

(936) 647-4066

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(936) 647-4066

2305 Airport Rd
Conroe, TX 77303

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherry G. 
Évaluation :
5

Everything went great smooth transaction

Dona B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THANH T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald T. 
Évaluation :
5

Very nice customer service

Amanda R. 
Évaluation :
1

Worst ever!!! Process terrible got a text telling us to return to different location from what was on reservation that address was an empty field. Turned around took back to original location for drop off had to wait to fix info was charged more for miles due to mis direction from auto text message

Elizabeth C. 
Évaluation :
5

Very nice people. They made it very easy to return the trailer. The whole process was easy from start to finish.

Joan T. 
Évaluation :
5

Only issue with self return is, for now.... don't use the app. Log into the website instead. The app would stall or timeout while uploading the photos. The website worked great 

Luis M. 
Évaluation :
1

The first car dolly we got had a broken ratchet handle so they had a tow truck come pick that one up. They then sent me to another uhaul dealer 25 miles away for a different car dolly. I picked that one up and it had a flat tire so they aired it up. I went home and loaded my car onto it and took off for my move out of state. I got 6 miles from home and noticed the same tire was flat again so I called roadside assistance AGAIN. They sent out a tech to change the tire after waiting for 2 hours for him to show up. The customer service people were very helpful and understanding but the equipment and dealers for this trip were very sub-standard. I would NOT recommend either dealers I had to deal with.

Randy R. 
Évaluation :
5

I did not use 50 miles and I have not received a refund for the difference. I also did not request a dolly because I had 2 already so I'm sure they charged me fir that.

Inita B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

used for storage only ,total of 12 miles ,pick up and take back same charge even if it went 500 mi used because clean and can secure. UHAUL should charge less for that use or have equipment for storage use But UHAUL has been good for all of my uses

Albert L. 
Évaluation :
5

Wonderful people

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DWIGHT W. 
Évaluation :
5

I was thoroughly pleased with my experience beginning in Clifton Park NY and ending in Montgomery Texas. Both businesses represented U-Haul with fast friendly service, the equipment preformed better then I expected. Merci.

VINCENZO G. 
Évaluation :
5

The employees both picking up the trailer and return we're very professional.

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reece B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Superb service

Henry C. 
Évaluation :
5

Very helpful staff. After a rough few days dealing with moving, they were able to make it a smooth transaction. Merci

DONALD C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Donna L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Donna L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sarah G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Penny H. 
Évaluation :
4

Turning the trailer was simple and quit!

DOUGLAS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
5

Asked questions about the truck and if we had a good experience

Mandy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Philip W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

The people were professional and polite. The inside of the truck wasn't cleaned out from previous use.

Sharron K. 
Évaluation :
5

Extremely helpful.

Toby P. 
Évaluation :
5

The staff at this location go out of their way to make your rental experience enjoyable

Joe M. 
Évaluation :
4

It was a little confusing to find the exact office upon arrival. Customer service was awesome and everything was smooth . My first time renting from U Haul a little confusing as to why a trailer has no jack on it, but we made out fine !!! Thank you so much for providing excellent service.

Cynthia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lasandra B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine Michel F. 
Évaluation :
4

The location was a little hard to find. But the personnel were great.

Jane W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lana W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris M. 
Évaluation :
5

Professional, friendly and helpful

David A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd R. 
Évaluation :
4

Only issue I had with the dropoff location was that it was not well identified as a UHaul location.

RICKY FRANKLIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
1

I was rented a old trailer, connection was 2" had to purchase tow ball was given incorrect information about trailer when called location could not go over 45 mph or trailer would swim like a fish and had bad tires. that trailer should not be rented to anyone again.

Abraham B. 
Évaluation :
2

Was charged 40 dollars for 2 gallons of gas. Received my money back but should have never happened.

Bradford H. 
Évaluation :
5

the windshield wipers needed to be replaced the turn in of the uhaul was difficult it had me return the keys before taking pictures of everything like the gas gauge not saying i wouldnt use them again just a few updates that should be done to the process

Jaimi S. 
Évaluation :
5

Very accommodating and helpful in processing return

STEVEN W. 
Évaluation :
5

We were met driving into the parking lot by the staff. They were expecting us!

R Clay T. 
Évaluation :
5

Great service!

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lanora C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS B. 
Évaluation :
3

Improve the software so it works as designed!

Hap W. 
Évaluation :
5

They were quick to get our rental agreement completed, trailer hooked up, and we were on our way. The trailer was in good shape.

Rae Nell S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamara B. 
Évaluation :
5

I do not have a smart phone and will not be getting one anytimem soon. Requiring everything be done by the mobile app was frustrating. The staff at this location was very helpful and used her smart phone for the parts I was supposed to do, but the fact that she could not complete the check out or return on her desktop because of the way you have set the system up seems ridiculous to me.

Michelle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn B. 
Évaluation :
5

The trailer Pulled Great! Great service picking it up in great service dropping it off very nice people ! Thanks for this school experience !

Cary B. 
Évaluation :
2

No one was at the actual UHaul office. I was assisted by the representative of UHaul at the business next door. Joshua stated he used to work for UHaul and he still helps people return equipment (at the Airport Rd location) frequently. That would be fine if I knew to expect that. Again--that said, Joshua was very pleasant and efficient. I need to rent again for a repeat trip this coming week. Your people are great and I have no hesitation renting from UHaul again

Claudia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEA D. 
Évaluation :
5

The only issue I had was the fuel fee, which I didn't think was expressed very well when I originally rented the truck. I felt like everything else was sort of laid out except for this. It was frustrating because, for twenty miles worth of driving, I had to pay $21 dollars because my gas gauge had moved this barely noticeable increment. Besides this, everything was great.

Gannon R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald D. 
Évaluation :
5

Absolutely wonderful service.

Joe M. 
Évaluation :
5

Staff at this location is extremely knowledgeable and very friendly fast friendly service.

Joe M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eduardo L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chase L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
2

Equipment was not properly serviced or cleaned

charles V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

We needed a truck immediately and Conroe Business furniture was able to handle our needs. Great service Thank you

Joe M. 
Évaluation :
5

Very good location for Pick up and drop off, Customer service was outstanding.

Joe M. 
Évaluation :
5

This pick up location is excellent, and the staff that greeted me where very courteous and knowledgeable about the product I needed.

Joe M. 
Évaluation :
1

My experience and expectations were disappointing. I will not do business with U-Haul again.

Saroja D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ACACIA P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darryl B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana W. 
Évaluation :
3

Had to go to another location. First location car trailer was hooked up. And pulling it out to check it out before leaving. Found it had a flat. Had to unhook it and go to another location. Inspection of the trailer before a reservation would be a lot better.

Sharon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Olivia B. 
Évaluation :
5

The owner went above and beyond to provide us with exceptional service. I highly recommend using this location! He was also kind enough to drive us to the local airport when we dropped the truck off. Great team!!

Eddie N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna M. 
Évaluation :
5

The people at the UHaul Conroe office on Airport Rd were very helpful and patient with me trying to figure out how to access my online arrangement. It was a good move.

Patty D. 
Évaluation :
3

Dropped the truck off after hrs. Could have better signs as to the building associated with Uhaul and drop box

Rosa B. 
Évaluation :
3

I initially went to the spring cypress store, where no trailers were available. This store was also having computers installed so was very limited on helping my find a different location. They ultimately gave me the Houston area phone number to call and have one located and make a reservation. I finally made a reservation for another spring location off of aldine westfield. Upon going there, the trailer lights only worked on one side, and the wires to the trailer were found to be in poor condition and frayed. I then had to make a second reservation in Conroe, where I was able to quickly and successfully obtain trailer. However I would have thought that maybe I would have received a discount for all the trouble I had to go through just to rent a trailer. I left to go find a trailer around 9 in the morning and did not successfully get one until 12 and had to drive all the way from spring to Conroe and then go back to spring to get my stuff. Now I know I could have avoided all of this by making a reservation sooner, however I did attempt to online and the system would not let me go forth past the warning for my hitch max weights, and nor did it prompt me that I must call to make a reservation for trailers. Just overall, not so great of an experience.

Cheryl V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard A. 
Évaluation :
3

Gave me attitude because I was switching out a disgusting truck from another conroe location. Also would not help me hook up my trailer

DAVID H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Évaluation :
2

Closed weekend, difficult to secure lock box password.

dennis D. 
Évaluation :
4

While this location was very helpful, it was not the location that Uhaul "confirmed" my reservation at. The original location did not have the item as "confirmed" but the counter staff called and finally located one for me. This cost me an hour extra of my time and wasted fuel. Uhaul should not give confirmations out if they do not have the equipment.

Howard K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELAINA F. 
Évaluation :
5

4x8 Cargo Trailer had minorprevious repair to top right corner, several other blemishes however advised Uhaul Customer Service and.uploaded.pictures. Great service at both pick up and drop locations ~ easy process to rent and return, would use Uhaul in future!.

Kenneth B. 
Non les évaluations ont été soumises pour cet établissement.

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