Nothing I can think of, great job at a great location. Keep up the good work.
RICHARD V
Customer Reviews for Contigo Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The U-Haul Dealer... in New Braunfels did an Excellent job on providing Me service on the rental of the 20' Truck!
FRANK MI had an amazing experience after needing a u-haul last minute. These guys took care of getting me booked and on my way. Super grateful for their help.
ESTHER DTrailer was clean, the Contigo Rep was nice and got everything done quickly. The trailer was clean and worked well, but had obviously been heavily used. There were various dents, exterior stains, etc. Not Contigo's fault.
BRADLEY SThey were excellent!!
DALE PFast service, rental contract was done in minutes and I was on my way. Return was just as easy.
RICHARD KA better truck 🚚
REGINALD PWe always have returned to this location when in need of rental equipment, David keeps things simple and quick. Very comforting. Thank You - Lonnie Abel
LONNIE AEasy to get in and out. However, it is a car dealership so be prepared to wait.
MYRON WService rapide et convivial. They catered to our needs and accommodated us even though we arrived an hour early.
J AWe participated in the ride share program for Uhaul transporting a trailer from Plano to Temple. Your dispatch people were overzealous in pressing us for an arrival time for pick up. I got so mad, I almost told them I wasn't going to do it. Our trip was a two day travel, they harassed me on day one that started from Illinois on what time I'd pick up the trailer on day 2. When I scheduled the rental, I wanted an extra day at the end to unload as I had no idea what we were getting into. We weren't able to get our house keys until 12:30 thanks to the title company. I called Uhaul scheduling to confirm when the truck was due back. The rep said the next day at 10am. I asked if we could add a little time to that deadline and explained the circumstances. He said the only way we could add time was to pay for another full day. No thanks. We pushed through the stress and pain of unloading, not terrible for a 100 % disabled vet, and dropped the Uhaul off at the required location. We had to park on the street because the lot was so full. So much for a shortage of trucks at that location. After that interaction with your jerk of a scheduler, I don't plan on renting from Uhaul again.
DOUGLAS WThe gentlemen at Contigo were extremely helpful in assisting us to attach the trailer to our vehicle. Very friendly and accommodating.
THEODORE BLocation is hard to find, crowded and not very inviting. The manager is very kind, though. I think he is doing his best with the situation.
GERALD DThere were no personel there but I think drop off was fine
Morgan FVirtually no parking. Only one, albeit exceptional, employee so we had a long wait to pick up our trailer.
STEPHEN JPlace was great and person was very helpful. Hated the fact that I had to pay for 5 days and only needed 3 days. then Uhaul is texting me to return truck so someone else can use. Seems unfair that I had to pay for 5 days and someone else is using it paying also. Uhual is making double money off 1 truck.
MICHELLE MExcellent service à la clientèle
Burt BDavid is great. We've rented several units from this location this last 2 weeks because the service is outstanding.
SCOTT ADirty car lot no room in office for handicap ppl truck was junk pulled to the left if you hit a rock turn left and you have to fight the steering back to the right to go s1traight
PATRICIA DI called to see if there was any trailers available on the spot I was answered promptly and came in right away and was in and out in 10 minutes. I love the guy there we had our own inside joke. It was a pleasure to have meet y'all and hope to see y'all again.
CESAR VVery fast and helpful service, completely satisfied with my experience here.
JOHN MTrailer was filthy when picked up. There was garbage and animal pellets everywhere. Guy tried to get me to believe there was something wrong with the port on my truck by immediately telling me they could fix my truck. He continued to tell me there was something wrong with the fuse and my truck. I took the cable from another trailer, hooked it up and it worked fine.
JOSHUA TWords can not say how awesome they were. I had my truck break down and Area Manager Seth Miller did not hesitate to help get the empty trailer back to the drop off point! Unbelievable service and great humans. Uhaul lifer here.
ERIC MThe experience was good except for the fact the car trailer I rented had a license plate that had expired in 2021!
Matthew SMy first truck had a worn front right tire, they had to locate me another truck. Truck was clean but second truck had a blown left parking light. People were very courteous.
Cruz IWasn't open, doesnt have solace to return. All had issues with return process, so wasted a trip trying to drop off. Still have the trailer, need to bring back another day because they are closed on Sundays as well.
Joshua TJust want to say that the dudes here are fantastic. They're super kind and they came through for us at the last minute.
Ryley MThe best customer service ever. Thank you for taking care of us.
Julie AThe place charged me for safe ride without asking if I wanted it. I have Allstate Insurance with a 0 deductible on anything I drive.
michael bGood friendly staff. very helpful. Safe me alot of time .
Gary KLe personnel était-il serviable? Place was closed when I got there
melinda bNo comments
Gee HProfessional and Efficient Services,Very Satisfied
Humberto LAlways very helpful and professional.
Victor AHe was a nice and friendly man I would do business with him again. He was help and helped me when I had trouble.
Ivan PI was greeted right away. I was able to have my reservation pulled right up and the equipment was clean and ready. It was already in a location that made it very easy for me to access it. Convenient location close to major highway and easy access.
Robert BExtremely helpful and attentive staff. Great!
Dominic YThe truck ran really rough. No instructions for truck parking while lot was closed and parking is limited. We ended up parking down the street, but we just felt uncomfortable about parking beyond the property boundaries.
Steven HManager was very accomodating on the return of the trailer.
Cynthia SYou guys were professional. Thanks
larry cThere was dirt in the back.
KATHY BFast and Easy to get and return
Anthony BYour doing fine work
Glen DUnit was in good shape. Man was friendly and knowledgeable. He got us hooked up and going quickly. And same experience upon return of open trailer.
Larry REverything was excellent, friendly and quick.
Bob BGreat experience!
larry gLittle congested at yard but trailer was ready, fast and quick process to acquire & go, easy return. Friendly colleague there to help.
JT CI was helped by Lisa upon my arrival and she provided excellent customer service and was friendly and helpful. I would recommend this location.
SANDRA JQuick and easy drop off.
James MEasiest, kindest, most professional rental . Will be a returning customer to this location.
Patricia M