Évaluations des clients Coopersburg Gas & Mart

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Coopersburg Gas & Mart

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Michael G. le

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Lower per mile charges

Bill S. le

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Le client n'a pas laissé de commentaire.

Laureen D. le

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Le client n'a pas laissé de commentaire.

Norma R. le

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Le client n'a pas laissé de commentaire.

Brittany C. le

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I didn’t use the amount of miles I estimated but I still had to pay for it. You should make it clear that the customer has to pay the projected mile even if they go under it. So besides ripping me off everything was ok.

Dell S. le

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This pick up location is easily accessible but parking lot is a bit small and cramped for the larger trucks.

Aislinn F. le

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We needed a U-Haul last minute for our move. We called US Gas because they are right up the street and our experience with them was great! They were very friendly and accommodating. The truck was very clean and we were offered to have them sweep it out if necessary- but there was no need for that. The process was explained to us in detail and all of our questions were answered thoroughly. I would definitely recommend this location! I would say though that not every U-Haul location allows pick ups/ drop offs at a different location- you should call and ask first if you are in need of that service to prevent any confusion. It is not the locations fault if you did not double check their procedure with them. Thank you Asif for all your help and it was a pleasure working with you and your wife!!

Thomas Y. le

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Engine light was on

samantha j. le

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This location insisted they do not do u-haul drop offs anymore and were extremely rude. I had already checked in the truck online and my ride already left so I had to sit on the phone with your customer service team for about 20 minutes in the pouring rain until they convinced the location to take the key from me.

kelli h. le

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Le client n'a pas laissé de commentaire.

WILLIAM C. le

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Le client n'a pas laissé de commentaire.

Bruce M. le

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Le client n'a pas laissé de commentaire.

Jason B. le

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Le client n'a pas laissé de commentaire.

Olivia D. le

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Le client n'a pas laissé de commentaire.

frank C. le

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Went very smooth. Thank you!

Alison C. le

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Le client n'a pas laissé de commentaire.

Edward M. le

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Check out was smooth and excelllent, however when I checked in they attempted to overcharge me

Corey B. le

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The customer service I recieved was nothing but excellent.

Charlie U. le

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Clean windshield interior.

christopher p. le

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Le client n'a pas laissé de commentaire.

Ping Z. le

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Le client n'a pas laissé de commentaire.

JEFFREY H. le

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Le client n'a pas laissé de commentaire.

Tara W. le

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Excellent customer care and service. They always go above and beyond at this location. ??

Susan P. le

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Le client n'a pas laissé de commentaire.

JOSEPH B. le

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Le client n'a pas laissé de commentaire.

JEFFREY H. le

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Le client n'a pas laissé de commentaire.

Mark F. le

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Le client n'a pas laissé de commentaire.

reyna g. le

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Nothing they were great!!

robin l. le

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Le client n'a pas laissé de commentaire.

Kyle S. le

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Le client n'a pas laissé de commentaire.

Donald H. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Xydemor P. le

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Leave truck closer to road

Steven T. le

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Very friendly and helpful staff, hours of operation very extensive, best rental experience in years !!!!

jason r. le

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Le client n'a pas laissé de commentaire.

Joe G. le

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Le client n'a pas laissé de commentaire.

bryan r. le

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Horrible. The owner of the business was horrible. Got in my face and start yelling at me cause I asked if he could please throw out a bottle for me. And was trying to fight me. I would never in my life rent from them again. And honestly I’ll be making a complaint. As well as I’ll be asking for my money back. Writing a review on better business bureau to. He should not be letting people rent uhual. Acting completely unprofessional. I returned the truck 6 hours early. He absolutely ruined my whole experience. I can’t believe it

William C. le

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Le client n'a pas laissé de commentaire.

Christine T. le

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It took me 45 mins to get the truck. Their system was down. I didnt want to do phone check in.

Khyriyah M. le

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Thank you very much for your cooperation!

Sarah D. le

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Le client n'a pas laissé de commentaire.

mike d. le

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Le client n'a pas laissé de commentaire.

CHARLES G. le

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Le client n'a pas laissé de commentaire.

Damion R. le

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Great location! Easily accessible and the trucks are always clean. Lady behind the counter was extremely nice and made this a smooth transaction. This location continues to be my go-to UHaul rental spot. Great customer service.

Michael H. le

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Le client n'a pas laissé de commentaire.

Damion R. le

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Great customer service. Convenient location, truck was clean, the staff went out of their way to make sure that we had everything to make our move easier. Appreciate the service, definitely my go-to U-haul rental location.

Robert B. le

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inside of truck was not swept out. Had some kind of potting soil in it

Michael V. le

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Le client n'a pas laissé de commentaire.

Timothy G. le

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I was suppose to pick up my vehicle at one location, instead I had to drive about 15 miles to another location. I used the express check out and I still spent almost 30 minutes to check out the truck.

Nicholas B. le

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They were very friendly and their hours provided me with a lot of flexibility and convenience.

JEANINE F. le

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Le client n'a pas laissé de commentaire.

Ashley A. le

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Two different representatives assisted eight this rental, both were very kind and ensuring. I would return to this particular center of ever in need of a rental and will definitely recommend them.

joseph s. le

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Le client n'a pas laissé de commentaire.

Charles G. le

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Le client n'a pas laissé de commentaire.

Victoria R. le

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The guy made me unload the dollies and blankets while he stood around on his phone. I feel that was very unprofessional.

Craig P. le

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Very unhappy with the extra and unnecessary charges with this rental. Ive used Uhaul many times in the past and they have always been my preferred rental company. But with this rental I drove a total of 38 miles, and put ~3.5 gallons of gas back in the truck to get it close to where it was when I picked up the truck. Being that the fuel tank is so large, the fuel needle hardly moved at all when I was driving the truck so I estimated the truck would get about 10mpg, so I put 3.5 gallons back in. Received a phone call today stating I was being charged over $20 so the truck could be filled with 5 more gallons of fuel. I do not mind paying for charges that are suitable (such as the extra mileage fee, I knew I would exceed 30 miles and will happily pay that fee), but I have a huge issue with slapping excess charges on customers with no probable cause. So with the 3.5 gallons I put in the truck, and the extra 5 gallons I was charged with, Uhaul is stating I used 8.5 gallons of fuel. Yet the odometer increased only 38 miles while I had the truck. That math just does not add up properly. At this point, I will strongly look for options other than Uhaul for myself and any friends and family.

John N. le

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Le client n'a pas laissé de commentaire.

Laura Ann B. le

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Initially refused to take the return and sent us away

Ed C. le

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Le client n'a pas laissé de commentaire.

Dylan F. le

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Did not get the truck I was promised. And the mileage I was told over phone was a lie. Cost me more money for a smaller truck

Shiying Z. le

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Easy, no hassle. The representative is super friendly. Highly recommended

VINCENT M. le

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Very nice people at this location. Fast, friendly, and accurate. I will be renting my next U-HAUL truck from here for sure.

bree f. le

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Le client n'a pas laissé de commentaire.

Kevin M. le

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Le client n'a pas laissé de commentaire.

Shambrika T. le

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Le client n'a pas laissé de commentaire.

wendy b. le

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Le client n'a pas laissé de commentaire.

thomas k. le

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Excellent customer experience at the pick-up location - very friendly and professional staff. The truck was dirty on the outside but not unexpected given the recent snow.

Brian M. le

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Great Service.

ZACHARY F. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Le client n'a pas laissé de commentaire.

Jennifer S. le

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They did not give me the dolly or blankets and I was still charged both locations said they would take care of this. THey also told me if I dropped off at the 8300 Ridge Ave location I would get a 35.00 discount and I was still charged.

Fnu G. le

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Le client n'a pas laissé de commentaire.

MIKE S. le

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Le client n'a pas laissé de commentaire.

SEAN R. le

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I made a reservation to rent a trailer from the Coopersburg location at 8 am on October 14, 2017. When my husband arrived to pick up the trailer, it was not there. He was told he had to go to Bethlehem and it wouldn't be ready until noon. The merchant offered a pick up truck to my husband. We had arrangements with another party to meet and pick up the merchandise at a certain time, so my husband did not have any option but to take the pick up truck. Renting the pick up truck was far more expensive to rent than the trailer. The merchant was rude and unsypathetic about the inconvenience. This will be the last time we use U-Haul in Coopersburg.

BARBARA T. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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Le client n'a pas laissé de commentaire.

alan s. le

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Le client n'a pas laissé de commentaire.

Thomas J C. le

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Le client n'a pas laissé de commentaire.

Nick C. le

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Le client n'a pas laissé de commentaire.

Gregory K. le

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Because there were extenuating circumstances with my rental, it was difficult to communicate with the attendant at the location. After calling UHaul and speaking with representatives, issues were resolved. It may be easier to place a kiosk at the location to allow the renter to complete everything for pickup and drop off and only use the representative to give and take keys

David R. le

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The employees were extremely lazy and tried to have me take a picture of the gas level and mileage rather then them having to walk out and get it. The shop was a gas station mixed with a smoke shop and a hobby shop and a sex shop. Very dirty. We were also scheduled at a different location then the original one we booked with no communication from U-Haul. I had to call customer service and have the order changed to this location. The customer service line was also very hard to deal with. This whole experience was not a good one and in turn ended up costing me more money then I had originally budgeted for and caused me to have to travel out of my way as well. Terrible overall.

Tina T. le

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Le client n'a pas laissé de commentaire.

Victor R. le

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The owner of this site and his co-worker were fantastic to deal with and were extremely friendly and professional

Kimberley K. le

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He was very helpful. However, after Uhaul changed our pick up location to an hour away from us, you AGAIN changed our drop off to another location that threw a wrench in our plans again. Supposed to go back to Colmar, PA and you switched it to Coopersburg, PA. Worst rental experience of my life.

CATHERINE B. le

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Ask them about their cell phone plans, i will be saving over $980.00 this year alone just on a single line, i have altogether 5 lines. These guys are the best they know what they are doing. If you want to save on your cell phone plan than ask them if you dont want to save money dont bother!

Mushinah S. le

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They was taking like I was a child grabbed the contract out my hand told me to pick up someone else trash off the ground and demanded I put more gas in the truck when I left it on a half of tank.

Blake S. le

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Le client n'a pas laissé de commentaire.

andrew w. le

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Le client n'a pas laissé de commentaire.

Iulian N. le

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Outstanding experience.

Xiangdong W. le

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Le client n'a pas laissé de commentaire.

William A. le

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Le client n'a pas laissé de commentaire.

EDGARDO H. le

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Le client n'a pas laissé de commentaire.

James D. le

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Someone locked hitch receiver to truck with no key to remove Store said to cut it off cost me time and miles with no credit given for my inconvenience ????

Renee A. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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The service was excellent... Staff were friendly and helpful!

PETER A. le

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I go in their to check my uhual trailer and i see one customer was their who was really happy because of how much they saved him on his cell phone bill. So i said why not, let me ask them to see if they can give me better rate and i need good coverage like at&t and they gave me instantly quick rate that is currently saving me over $100.00 a month thats right, its about $1200 a year i am saving now. Make sure to ask them about their cell phone plans and its not a contract and you will see how much you save. They are the best when it comes to uhaul and cell phone service. A+++++

Lisa G. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Man and woman at pickup location were very helpful and did a good job helping to attach the trailer.

Melanie S. le

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Le client n'a pas laissé de commentaire.

Scott G. le

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Staff was excellent and friendly