Owner of location not onsite. He called and refused to do a counter check in so it took additional time to pick up. He said if I didn't like it I could go to another location.
DOUGLAS P
Coopersburg Gas & Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Coopersburg, PA 18036
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Asif AThe person giving me the key was no help. It took me almost an hour to get the because I had to everything online. The fuel gauge on the app said it was full but was closer to 3/4. When put gas in it took 8+ gallons. I only drove 24 miles so that would have been 3 miles to the gallon. I told the attendant and he said he could not help. I also got a call from uhaul stating I never picked up the truck, when I had it for over an hour. They said no contact was signed. I would like to have half of money refunded to me for all of the trouble and putting in more gas than I should have. Ron Burda
Ron BWhen arrived at the service station, the online system wasn't working and the store attendant couldn't assist. Waited three hours until the store manager came. Horrible experience sitting at a gas station for three hours. Returned the vehicle a day earlier and was still charged for the extra day. Never again.
Jean KThe Uhaul website wasn't working correctly for me to check in for my reservation (kept looping back to login). Additionally, whoever dropped off the Van didn't include the add on's I'd selected. However, the clerk at the location was very kind and helped me get everything straightened out.
Beth M