They’re very professional
Dale C
Coopersburg Gas & Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Coopersburg, PA 18036
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The staff there told me I have to reserve online to save $9.99 fee. The online system showed the vehicle was ready for pick up but the staff there kept telling me their system showed my reservation is in process. I called customer service and was immediately redirected to a line that was not picked up for 10 minutes. After an hour at the gas station I lost my patience and paid the $9.99 fee, which did not show up on my invoice, to reserve the vehicle. I called customer service to ask whether it is customary to charge additional service fee for in-person reservation, no answer. The staff rented us a van with 1/4 of the gas tank full and asked us to return the truck with the same amount of gas. My husband said we used to have full-tanked vehicles in the past, but they won't budge. We did not use up all the gas we purchased at the gas station. Overall, very, very poor experience. I don't think I will ever rent another vehicle at this location ever again.
Mengxiao LInside of van was dirty but the bigger issue was no help from the people on site. They said I had to use the app or else they would charge more to help. App worked slowly especially loading photos. I essentially became a U-Haul employee having to photograph the whole van inside and out with a slow app. Had to re-enter all of my information which I had already done at the time of making the reservation. Terrible experience. Never again!
Ken BOnline check in and out was a bit of work but now that I know the process it would be easier next time. The folks at the site helped us when we were not sure how to finish check in!
Dennis B.I signed up to use an “applicable dolly” because we were moving a refrigerator. I was very disappointed to find out there wasn’t one available with the truck. I was also charged $10.00 for it which I should have refunded to me since I didn’t even get to use one.
Josh W