Le client n'a pas laissé de commentaire.Dan G.
Customer Reviews for Cordova Self Storage at Shelby Farms
(U-Haul Neighborhood Dealer)
Pour nous contacter
Cordova, TN 38018
(Behind penal farm at RR tracks)
Services dans cet établissement :
- Mon–FriDe 10 h am à 5 h pm
- SamediDe 10 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Christian R.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Tezra W.
Le client n'a pas laissé de commentaire.Xeneia S.
Very easy to work with and very helpful. Wanted to make sure we had everything we need. We will be back !!! Frances HeinrichSteven H.
Nice and quick! Dropped off key and continued our move!Jeffrey L.
Le client n'a pas laissé de commentaire.Mariah F.
Le client n'a pas laissé de commentaire.TAMARA S.
Le client n'a pas laissé de commentaire.ANTHONY M.
Le client n'a pas laissé de commentaire.Nashedra S.
Le client n'a pas laissé de commentaire.lowry H.
Awsome customer service 😊tameka B.
To not lie and charge me for gas when the tank was filled upAddison B.
Excellent serviceSergio Eduardo R.
Convenient and easy for me so I will definitely use them again.Kimberly B.
The facility was motivated open when I dropped the vehicle off before 3pm. The truck was not check in the day it was dropped off. I was charged $49 for 9 gallons of gas when I only use 24 miles. I put $11 of gas which covered the 24 miles. I called and Allison transferred me to customer service. I want my money back and some action taken for them lying. How was I charged for 9 gallon of gas? I only went 24 miles. The math don't add up and someone is stealing. I need a call back ASAP. Customer service stated that I would receive a call back within 3 days......still waiting! I am very upset this has happened.Voleeta J.
Keep up the good workTIMOTHY C.
Le client n'a pas laissé de commentaire.Curinzo T.
Le client n'a pas laissé de commentaire.Gary N.
Le client n'a pas laissé de commentaire.Robbie M.
Don was awesome and I would definitely refer him to a friend.Euvonne K.
Better scheduling and communicationAdondrea L.
Le client n'a pas laissé de commentaire.Kevin G.
Do was very friendly and helpful.Eric E.
customer service was excellent.Afework K.
Nothing! Everything from start to finish was awesome!Antonio G.
Le client n'a pas laissé de commentaire.Polly E.
i ordered and paid for 10 moving pads. There were only 4 in my truck. My pickup location changed the day before. I had to drive an extra 20 minutes. I had to do the self-check in. That process took 40 minutes. That's after i had already checked in and paid online the day before pickup. It should not be that hard to get a truck. i will never rent from Uhaul again.THOMAS M.
Excellent serviceDennis W.
Gentlemen very pleasant that assisted me. ThanksLa verne N.
Le client n'a pas laissé de commentaire.mary W.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.Arnel S.
Le client n'a pas laissé de commentaire.Shayne J.
Le client n'a pas laissé de commentaire.Urura M.
We had problems at the U-Haul location on Summer Ave in Memphis telling us they did not have the truck we had a contract for at that location after we got there and she told us we would have to drive round trip 100 miles down into Mississippi and back to get a truck at another location. I did not get a phone call from U-Haul to confirm anything like it said on the contract they would do by 6 P.M. the evening prior to us picking up the truck. Thank goodness for your 800 number and the help we got finding a truck in Memphis at Cordova Self Storage instead of driving to Mississippi...Greg D.
When we reserved, at the location, there were things we ran into that we were not told much about. We were told read the instructions, you'll get information. When we went to pick up the truck we ended up having to call for help because we could not get the box to open. It was not fun. They had to transfer us to some special person. When we drop the unit off going through your sequence of taking pictures for this and recording that and doing the work of your people was not what we expected. We will never rent from you again.James R.
The representative was not pleasant not helpful very drykeldra G.
Le client n'a pas laissé de commentaire.Pat D.
The air was out in truckOLLIE H.
Have more trucks available. Otherwise, it was great.george G.
Le client n'a pas laissé de commentaire.Alden D.
Le client n'a pas laissé de commentaire.Carla M.
Le client n'a pas laissé de commentaire.Jazmyne W.
Le client n'a pas laissé de commentaire.Tiara H.
I can't think of anything. The only tough thing was pulling the Y-haul out of the business onto Raleigh LaGrange. Tough location.sabrina M.
Le client n'a pas laissé de commentaire.William B.
Thank you for being so friendly and helpfulRobert B.
Le client n'a pas laissé de commentaire.John L.
It wasn't the location, it was Uhaul. My reservation pick up location and time was changed without my knowledge. Another customer that was there had the same issue and they received a $50 credit but was still upset and disappointed. I could not get the key to even turn in my truck so once the gentleman at the location got it to work I never turned it off for fear of me having to call roadside assistance to get it to turn again as I was instructed. Why would you rent a truck that does this??? The truck smelled badly, had graffiti on the inside, visor was then off and laying on dash and interior light was ripped out. All this for over $60 buck for less than hour and 20 miles. Very disappointed overall.Amanda B.
Le client n'a pas laissé de commentaire.Juliiet B.
Le client n'a pas laissé de commentaire.Thomas G.
Location was not convenient. The lot is very small and it was very difficult to get the truck outRusty A.
Le client n'a pas laissé de commentaire.Brad L.
Le client n'a pas laissé de commentaire.Cynthia B.
Le client n'a pas laissé de commentaire.Monte M.
I was really rushed and the guys were great! Very very nice ! Will be back awesome serviceFrances H.
Le client n'a pas laissé de commentaire.Nathan C.
Le client n'a pas laissé de commentaire.Rhonda D.
Le client n'a pas laissé de commentaire.Ricardo D.
Very easy to rent & return. Agent was very helpful. Would rent here again if I need a truck.Mike C.
Le client n'a pas laissé de commentaire.ford M.
Make sure the vehicle is ready for scheduled appointment.John L.
Le client n'a pas laissé de commentaire.Marcus M.
I had made my reservation online. When I arrived at the location, I was told they did not have the appliance hand truck I already paid for and reserved. They gave me directions to another U-Haul location to pick one up. I had to drive a very large truck through a city I did not know to pick up a dolly. After arriving at that location, I was told they don't have any either. Nobody could tell me if U-Haul had an available appliance dolly anywhere in Memphis! I could not drive all over the city due to having a time line on moving. This was the worst customer service I could experience. I ended up going to Harbor Freight to purchase my own dolly! Apparently a paid reservation with UHaul is just an empty promise.Tad M.
Le client n'a pas laissé de commentaire.Erica V.
Le client n'a pas laissé de commentaire.Shundra E.
Le client n'a pas laissé de commentaire.AMANDA G.
Le client n'a pas laissé de commentaire.JUSTIN R.
I left a item in the backHAL D.
Le client n'a pas laissé de commentaire.JIMMIE I.
Le client n'a pas laissé de commentaire.Kristin A.
Le client n'a pas laissé de commentaire.RESHEKA D.
This location was great. Issue with not having my rental at original location moved locations twice . When I finally picked up truck it added 30 mins out of the way from original locationIAN F.
The manager lied and said I didn't gas up and I have receipt and photo to prove I did, she's very rude and gave Me a truck that was very un safe to drive.ALEXUS W.
Everything was great !ASHLEY T.
Excellent service à la clientèleJACQUELYN C.
Le client n'a pas laissé de commentaire.Roy S.
Le client n'a pas laissé de commentaire.JULIUS B.
Le client n'a pas laissé de commentaire.Kevin D.
Everything was great.Thank you!RONALD M.
Le client n'a pas laissé de commentaire.BRANDI K.
Le client n'a pas laissé de commentaire.TAMARA W.
Le client n'a pas laissé de commentaire.DONNA P.
Le client n'a pas laissé de commentaire.Cynthia K.
Le client n'a pas laissé de commentaire.Derrick G.
I would 100 % use U-Haul again.KATRINA C.
Le client n'a pas laissé de commentaire.Elishia N.
Le client n'a pas laissé de commentaire.Andrew R.
Had the wrong truck and they took more money out of my accountRANDY F.
No dolly that we had reserved, overcharged fuel usage by a quarter of a tank, charged fees we were not made aware of up front, total charges were 2,5x higher than estimated even though we turned the truck in 7 hours early and 5 miles below the estimate. The location tried to say we used 13 gallons of fuel for 35 miles traveled and charged an extra $90 for it.BRIAN P.
The staff was was very helpful and provided excellent customer service.ERICA C.
Le client n'a pas laissé de commentaire.SHELDON W.
Online app is a pain in the ass if you've made a reservation. It took additional time during the pickup instead of during the reservation process. Very frustrating when you have a short window of time.Gerald H.
Le client n'a pas laissé de commentaire.Wallace J.
Le client n'a pas laissé de commentaire.RAQUEL B.
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