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mark K.
Customer Reviews for Corinth Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Pickup was easy, trailer was as per advertised, great job !
Ralph J.The self service verification option was way too lengthy to do during the equipment pickup. The verification should be done before the rental timeframe. I lost 30 minutes of my reservation time because of the process.
John W.The truck was dirty
Jeff T.Exactly what a neighborhood business should be. Small, quiet with a friendly and efficient staff. Appointments recommended.
Jerone A.The trip went smoothly
James K.Excellent service à la clientèle
LESS W.She was great 👍
DAVID H.Lube the ratcheting mechanism for easier function
Anthony W.They me the wrong truck and the one they gave me was damaged
Paul B.Great customer service!!!!
debbie H.The lady working had the nerve to call me (I was 15 min late, my fault) and gripe at me for not calling her and telling her, because she could have left and gotten coffee before she came in to work. She then feels the need to make some quip to me about the time because I glanced at my watch. It's a smart watch. It's called a text message. It was from U-Haul to make it better. She had no level of professionalism to any part of the transaction. I am a frequent U-Haul customer for trailer rentals, and this lady is the worst I have come across by far.
BRADLEY C.No light hookups for the trailer. Woman was knowledgeable but has absolutely no compassion toward anyone.
Paul B.The tall slender blonde woman that helped me and my husband out with our rental was the absolute best. She deserves a raise and promotion!!
Tiffany D.The customer service is bad.
Rafael G.No one was on site when I arrived I called them they told me just to drop it and take some pictures of the trailer and send to them and they would check it in. The next day I get a call wondering where the trailer is they have not checked it in
Dennis D.Thank you for being flexible and helping us get what we needed when we needed it!
Wayne C.No problem great people appreciate you guys
CARL S.The last was very annoyed I was there to pickup the U-Haul. I was set to get it at 2 and showed up at 1:30 and the doors were locked. I called and she was at lunch and said she didn't expect me until 2. When she got there she was rude and annoyed. I called this out and she continued to say things well I'm sorry you feel that way because I was taking a lunch which I'm allowed to do. She patronized me but saying this a couple times. If I rent here again I'll do mobile pickup.
William H.I asked a supervisor to call me as the truck had 2 flat tires within 300km of starting the trip. Nobody called me which was very disappointing Can I please have a supervisor or somebody call as I want a refund on the tires I paid for.
Neiff H.That Lady was so friendly and down to earth.. will definitely use that location again
Tricia D.The customer service was excellent, I felt bad when the internet went down, phone calls in abundance and she was by herself with a line of customers and doing it all by herself. Get this woman some help and make sure she has working equipment.
kathy G.Nice lady working at the location was excellent - very friendly and helpful.
Christopher C.The woman at this location was very friendly and helpful.
Sam C.Rep was rude with no patients for equipment hookup. From other reviews I've seen, this seems to be the norm.
Sharae I.This location was very helpful. Sad my experience started at a different location and with a diff agent that were very poor. Our entire weekend was nearly a total mess because suddenly the trailer I wanted was not available in my area (which was more frustrating because a single call to this location found 3 trailers matching my criteria).
Scott H.Unfortunately u-Haul moved my pick up location and sent me the wrong address. I called the number provided and was able to fix it however, I ended up going about 20 miles round trip out of my way. I addressed this with the lady at the U-Haul center and she said it has happened before. I hope Someone actually reads this and U-Haul can somehow make this right..
George M.Open earlier on Saturday. Thanks!
Angie O.The staff was not friendly, and did not check damaged point and gas gage at the truck. I used 40 miles and fill the gas around 10 dollars, but she charged additional gas fee , 16 dollars more. I used to use u haul service, and also I have a plan to use this service. But it was terrible experience.
In suk H.Have people on site during business hours.
Milan R.It was one way. Trailer worked out great! Price was very reasonable! Yvonne was great to work with. Can't say enough.
James K.There was no one there to answer any questions and the number they provided on the door to call for help was a wrong number. My trailer was stuck on the tow ball and I had to disconnect my hitch and drive the hitch out to remove it. Also that trailer was very rusty and needs some maintenance before it is rented out again.
Shanquan K.They had the wrong lock set up on door when i finished loading unit. No one on site and no one answered phone for hours. When closing unit out once again no one around for over a week. The credit issued should have been more since I emptied a week earlier. Elizabeth was the worker and was never on-site when needed. Terrible experience
Eric C.the lady that works there was very rude. my appointment was for 1200. i got busy so i went online and changed to 130. i was doing some work at the house i was moving out and i did not hear her call me. when i did look at my phone she had called and text so i told her i had moved my appt to 130. she said she didnt get it so i went back online and there had been a technical issue with the website which was not my fault. i took a screen shot of it.. when i got there at 130 to pick up the vehicle the lady was very rude and seemed annoyed telling me how she was supposed to be going to lunch at 1200. she was the only person in the office. I was confused as to why they have 1200 available as a pick up time when she is mad because she goes to lunch at 1200. they should have 1200 to 100 blocked out if that is her lunch time. then when i went to take the truck back she was gone then she drove up as i was putting the key in the after hour box. then she was rude saying the key does not fit in the box. and she was annoyed that i was putting the key in there saying i may break it. well why would they have a key drop box that the key does not fit in.. super crazy.. then u get mad at the customer..
Temeka B.Self check in was a disaster. There were no keys in the truck.
Tim M.Got there early, before they opened and they still accommodated me.
Vince C.Customer service is excellent, I would highly recommend
Mark L.Get a better check in return program. The one you have it terrible.
DENNIS D.The service was very fast and communication was pleasant before arrival. I used online check in and the representative was obviously thrown off by that. She was very obviously displeased with my choice and made little to no effort to hide it. I understand her frustration and the reason for it, but I would not have known the preferred method of check in. . She did relax a little and was pleasant before I left. I think it would help if it was clear that online check in would be preferred for after hours if that is the case
Erica P.Rude staff. Felt like I was a nuisance for a service I paid for.
Brandon W.Glad to support the small business. She's doing a great job!
Phillip R.Person was on the phone the entire time. Switched my truck last minute without reasoning
KIMBERLY P.I can't remember her name (sorry!), but the woman who helped us was so sweet and patient!
Rebekah P.No one there. Gone to lunch. Didn't respond to text like sign on the door said. Had to call instead. Sent pictures to her.
Mark F.Provided great customer service all the years I had my unit there!
JERA RENEE D. | Expérience généraleEverything was excellent..thanks
ROBERT S.Sale lady is very friendly and always willing to assist and makes sure customer is happy and satisfied with the service he or she is receiving.
CHARLES IKECHI O.The dolly, left running light, is not working.
Eric I.Customer service was great
LEONARD H.Friendly, accommodating, easy to do business with. Merci!
Robert J.IT WAS AN OK EXPERIENCE. HOWEVER THE LADY AT THIS LOCATION DID NOT GREET ME OR AKNOWLEDGE I WAS THERE, THEN SHE KEPT STARING AT ME UNTIL I DROVE OFF MAKING ME FEEL VERY UNCOMFORTABLE.
Ingrid O.Check in was great. Check out was slow and we were over charged for gas.
JASON H.I paid a full month for June and moved out on the 25th with plenty of notice, will I be given my unused rent back? Forwarding address is Tanya Hazzard 2560 Tower Ridge Dr. #611 Corinth, Tx. 76210 214 240 4173 Thanks
Tanya H. | Expérience généraleI very much enjoyed the approx 19 yrs that we had one then had two storage locations. The facility was well cared for, staff was always great, billing via auto draft was good with monthly communication as to when the draft would take place. All was good. We are elderly and have reached the time when we need to downsize and relinquish things we though we needed to save, thus the reason for our leaving Corinth Mini Storage good service. Thanks, Robert E Nelson
ROBERT N. | Expérience généraleYvonne and daughter were helpful And friendly.
Elizabeth J. | Expérience généraleI did not utilize the unit for a few reasons, more than can be written within the limited space given. Basically, the facility was so rundown that I was unsure whether it was still open.
NICHOLAS B. | RéservationThe staff were friendly and accommodating. I needed a different sized unit than what I had reserved and were very helpful.
Neil S. | RéservationI did not utilize the storage at this facility. Customer service changed my storage to an actual Uhaul facilty.
Angel M. | RéservationWay too many potholes in the facility
Donald T. | Expérience généraleA few months ago, my unit, and others were robbed. The office informed me the cameras did not work. I lost over $400 in tools. Corinth Police said cameras not work in years. No apology. Bad busines
GREEN R L. | Expérience généraleDID NOT NEED THE STORAGE UNIT AFTER ALL.
Jeremy S. | RéservationThe storage is older. Wish it had better security but overall I'm satisfied with the facility. Staff is very nice and helpful.
Travanna J. | RéservationKudos to the awesome staff!
Donna D. | Expérience généraleDidn't actually use this facility. Found a bigger unit elsewhere for cheaper.
SAXON M. | Premières impressionsPrices were better then competition.its close by.
JOHN C. | Premières impressionsI found a facility that had a better deal and switched.
Privacy R. | Premières impressionsIt was super convenient and the wonderful person who helped at the Corinth facility was great!
LAVONIA W. | Premières impressionsEverything was perfect!
Privacy R. | Premières impressionsThe lady running the business was extremely friendly and helpful. She took care of me quickly and offered me water, which was nice because it was so hot outside!
Privacy R. | Premières impressionsNice people but none of their equipment seems to work. Took me almost an hour just to try to get in the system, and in the end I had to come in the next day just to get everything sorted out.
Privacy R. | Premières impressionsGot me in on the 4th of July. Excellent customer service.
Privacy R. | Premières impressionsNice place. It is older and some of the units, that shows. Overall it is well kept. The management is great. Their smallest unit is twice the size of others and per sq ft they`re cheapest in the area.
JOSEPH M. | Premières impressionsThe storage facility manager was extremely helpful and such a gentleman!
MARY HANNAH K. | Premières impressionsThe facility is nice and the staff is friendly and informative.
Privacy R. | Premières impressionsI wasn`t able to use the facility like I planned, but communication was very good. Didn`t like being blackmailed to get my $6,95 back, but over all, ok.
Privacy R. | Premières impressionsOlder facility but storage unit was able to fit our needs. I would use Corinth Mini Storage again.
Privacy R. | Premières impressionsIt was difficult to communicate with the site attendant. She didn`t speak very good english.
Privacy R. | Premières impressionsStaff was friendly and efficient
Privacy R. | Premières impressionsRupak was a great person to work with! Very easy to set me up.
Privacy R. | Premières impressionsQuick, friendly service.
Privacy R. | Premières impressionsQuick, friendly service.
Privacy R. | Premières impressionsVery friendly and helpful staff.
Privacy R. | Premières impressionsVery helpful friendly staff.
Privacy R. | Premières impressions