Owner was helpful and pleasant Building is old Truck cab was filthy
Joan B
Customer Reviews for Country Corner Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Staff was very helpful and made sure everyone was acceptable.
Dom FI was emailed the day before pick up that I had to drive 20 miles out of the way to pick up my Uhaul. If that was enough, when I get there I'm told that he doesn't have the dolly I rented. How do you move a whole 3 bedroom house without a dolly, and it's only 2 women moving stuff....terrible experience.
Deanna HDrop off was easy.
Cecil JI honestly don’t know everything was perfect for us
Lucy HLot was muddy and could provide better lighting for evening drop offs
SIDNEY WGreat customer service, very friendly and helpful!
Melvin JCustomer service was outstanding and everything went smoothly. I would definitely use them again!
Douglas VHave more equipment available
Michael BI had to drop the trailer myself.
James RClosed. Drop box was convenient.
roland pWas great and easy to set up.
Chris BNothing hit try to keep the same rates for same trips being made.
April SVery nice gentleman
Gabriel CThis location was not well kept. You could not tell it was a Uhaul center. The inside office was a mess. The man on duty was kind, but very slow with the process. The other Uhaul locations in the area are much more professional.
Abigail HOur experience while renting this uhaul truck was great. I have no complaints.
BETTY DNice people and easy in and out
Allen GI picked up a car hauler, when i got to my location i noticed that it had no car ramps, i managed to get my car loaded up with a spar set of ramps i had but i called and they told me i needed to drive 30 minutes back to drop off the trailer, than drive another 45 minutes to a location that might not have a car hauler
Kodi GLots of unseen pot holes filled with very cold rain water.
Joseph MMy trailer completely fell off the vehicle within 1 mile - safety chains fell off, trailer free shelled down the road. Fortunately it did not hit another car. It caused minor damage to my plastic trim. Also, the running lights did not work - turn and brake were OK. My suggestion - make sure the trailer won't come undone and make sure the eq is working. Seems like something I shouldn't have to say.
Brian G?
Gregory MExcellent care, only suggestion would be to clean the location up a bit. Grass was tall and building looks run down.
Crystal BI can't think of anything. The manager was on time and very helpful with the inspection of the trailer and safety check.
John Eno one was there during the day.. we just used the key drop off and online check in.. no personal interaction with anyone at this site.
Kevin CGreat experience!
ROBERT CI see no need for improvements. This was perfect.
Charles CVery pleasant gentleman to deal with and the process was very easy from reservation to returning the truck.
Marlena OPerfect
CARLOS PFriendly, helpful and available.
Rebecca VConsistently opened after posted hours. Personnel were friendly and helpful but lack of punctuality wasted a hour of my time over the two days that I had to do business there. Could not use automated drop off due to Uhaul app. Not recognizing my location even though all settings where in proper configuration for it to do so.
Frankie TStore was opened over 30 mins late both days that I had to do business there. Not sure if posted times are incorrect on your site or if personnel was just late. He was pleasant though, just frustrating to show up and have to wait that long.
Frank TWent out of his way to make sure I had a good truck for across country move. Made sure I could get truck the day I needed it. Very good experience
William LHow about actually caring for customers.. everyone I talked to (I’ve called multiple times, due to your screw-ups) were rude, like I was inconveniencing them.. I will NEVER rent from UHAUL again.. and everyone I know will hear about my experience.
Chris BClean and vacuum
Kierra BExcellent
BARBARA CExcellent and expeditious service...
Gloria HI was double charged for my rental, and after returning the trailer I called the uhaul customer service number to ask why. I was told it was on hold until I returned the trailer, and would be refunded within a few day's after return. If I didn't have an extra 160,18 in my account I would have overdrawn. That is my only complaint.
Rebecca HGreat place to work with.
William BGreat place to pick up the unit from .. great sevices
Albert ITruck wasn''t inspected/ready to go. 4 days reserved so they could have gotten a decent truck. I had to put two quarts of oil in it myself. If its burning that much oil then it needs serviced. I turned in my reciept fot the credit. The A/C does not work properly, needs recharge? The windows were dirty, at minimum wipe off the windshield. The truck also has multiple impact scars and needs repair. Overall it did its job but that truck needs to be out of the fleet or repaired to proper working order.
Robert DVery good customer service!
Alexandria R