Francisco was extremely busy, but he very generously took the time to change out our hitch and hook up lights. He was very caring and helpful.RUTH W.
Customer Reviews for Courtesy Inn & Suites
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Yuma, AZ 85367
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au dim : 24 heures
Heures d'ouverture spéciales
- 5/11/2021 - 5/15/2021: 8h00 am - 7h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Joe O.
Very helpful.SARA R.
Le client n'a pas laissé de commentaire.ANDREA M.
Very flexible!RODERICK K.
The cost for one way is a little high.CLARENCE F.
Lack of interest in the customer. No walkaround on truck. No instructions on operation of truck. I could not find out how to take the truck out of Tow mode.Charles Y.
I had a very good experience, from p/u location agent. He took time to double check everything for a safe hookup. The 6x12 trailer towed super well!JERRY L.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.FERNANDO S.
Nothing was very sick for two days out of the week maybe next time a discount being 79 it's hard movingJANICE G.
Le client n'a pas laissé de commentaire.MICHAEL P.
Everything is ran efficent and proper no complaints manny goes above and beyond 5 star customer serviceBRIAN D.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.JOHN MADISON T.
Excellent customer service by Manuel. Made this part of moving a lot easier.CARLOS A.
Le client n'a pas laissé de commentaire.MARY S.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.DAVID E.
Le client n'a pas laissé de commentaire.VERA G.
Pickup was scheduled for 8:30 AM. Location was closed. Called number on door and had to attempt (unsuccessfully) to input info on phone. Store opened at 9. Accomplished paperwork by 9:30 with clerk. Checked my credit card statement today. My account has been charged more then twice the rental agreement!William H.
Le client n'a pas laissé de commentaire.Mike E.
Le client n'a pas laissé de commentaire.JESUS F.
Clean windshield and mirrors from dirt and bugs...a safety issue. Inside truck cab was mildly clean, found a dirty cleaning rag left on the floor. Inside truck box area was dusty and dirty, had to clean out before loading furniture. Blankets had spiders, recommend storing blankets in an insect free area.GEORGE B.
Le client n'a pas laissé de commentaire.CHRISTIAN K.
Le client n'a pas laissé de commentaire.FRANK W.
Le client n'a pas laissé de commentaire.GARRY S.
Le client n'a pas laissé de commentaire.MARIA Y.
Wash windshieldsGayle M.
Le client n'a pas laissé de commentaire.RICHARD L.
Charged more than expected and quoted. Also had the location and time we could get the truck changed twice on us. The price increased instead of getting a discount even with us getting the truck half a day later than requested. This made using Uhaul very difficult and frustratingAARON M.
Perfect but I couldn't adjust mirrors and the phone charger didn't workKATHLEEN H.
Le client n'a pas laissé de commentaire.HELEN R.
Returned at 915 am 9/13/20CURT S.
Le client n'a pas laissé de commentaire.MARIO R.
Le client n'a pas laissé de commentaire.JOEL R.
Le client n'a pas laissé de commentaire.KIMBERLY W.
Not a thing great people all around.CECILIO R.
Le client n'a pas laissé de commentaire.Doug O.
Le client n'a pas laissé de commentaire.Angelique V.
Please be available at the time a customer is scheduled to pick up a truck. My pick up time was 3 PM. The on-site rep didn't show up until 3:15 PM.DANIEL S.
Very Friendly and eager to help in answering all my questions regarding what i needed to make my move. This location really cares about there customers. The equipment was super clean and ready to go. I recommend this location they have it all to make it easier to move, moving supplies, boxes truck trailers.SAUL S.
Good expierienceRICARDO M.
Your service attendant was very courteous and helpful to us. He made the whole process easy for us.RAY W.
Le client n'a pas laissé de commentaire.STEVEN K.
Le client n'a pas laissé de commentaire.JOSEPH M.
Absolutely no complaints. Manny is super accommodating, always top notch service!KAREN S.
Le client n'a pas laissé de commentaire.Liz M.
Le client n'a pas laissé de commentaire.JOSE G.
Le client n'a pas laissé de commentaire.JODI M.
Le client n'a pas laissé de commentaire.ROBERT G.
My truck was changed from a 26 footer to a 20 footer, that put pressure on my movers who ended up hauling their own personal trailer to accommodate the change in truck availability. Uhaul can do this, as someone didnt return the 26 footer as promised. They did call me the night b4 & I appreciated that though.Thomas A.
We decided not to use dolly before leaving with trailer at AZ location. Owner told us we had to get refund at OK destination! He lied to us......we had to call uhaul to get refunded for the appliance dolly after turning in trailer!Aaron W.
Drop off location and their customer service was exceptional. She did everything to help me make the return on a 26' rental truck and two vehicle trailers and ease.JOSE O.
Everything was greatMICHAEL R.
All went as expected. Roadside assistance was exceptional with timely service.JOSE O.
My only suggestion is check the a/c out on this truck. Erratic!MEREDITH P.
Guy was rude Unhelpfulryan M.
Le client n'a pas laissé de commentaire.Donald C.
We are always treated well here. All our questions are answered.dennis B.
Excellent service and very friendly staff. The car trailer I rented was exceptional and made the 1300 mile trip with no problems.Bobby B.
Le client n'a pas laissé de commentaire.JOE R.
Staff were super friendly and helpful, truck was very clean. Very pleasant experienceBryan H.
Clean them , make sure you have it ready when promised at the location not having the customers run around to pick it up. Steering wheel was very sticky /dirty. I couldn't see thru the windows, it was not even sweeped or picked up . I didn't get my discount. I had no ramp . I hurt myself going up & down the truck . I'm furious customer service in both places were horrible.Lena M.
Le client n'a pas laissé de commentaire.William N.
Le client n'a pas laissé de commentaire.Stanley G.
very pleasedPAT N.
Le client n'a pas laissé de commentaire.John S.
very helpful, especially when we needed to switch to a larger truck.Kimberly M.
Lizbeth (sp?) was awesome. Such a great attitude and certainly knows what She's doing.William P.
Le client n'a pas laissé de commentaire.JOHN HOOPER H.
They are always friendly and very helpful.Ernie S.
I had the trailer 1 day and you charged me for an extra day, I will be calling to file complaint. I picked up trailer in Goodyear Friday morning and turned into Yuma Saturday morning. This is not an extra dayChristopher C.
Le client n'a pas laissé de commentaire.Jim G.
Le client n'a pas laissé de commentaire.Joseph K.
Le client n'a pas laissé de commentaire.ANDREW S.
My whole experience with U-Haul was terrible this time. I would love to speak to a manager or above for the West coast of similar person. I can be reached at 951 961 7566Mark S.
Le client n'a pas laissé de commentaire.Nancy A.
Le client n'a pas laissé de commentaire.vernon G.
Le client n'a pas laissé de commentaire.Jordan D.
Le client n'a pas laissé de commentaire.WILLIAM G.
Great service and very helpful!Jesus A L.
Le client n'a pas laissé de commentaire.RON H.
Le client n'a pas laissé de commentaire.William H.
They tried to cheat me 3 different ways, prices went up from when I made reservation and they incorrectly recorded both fuel and mileage and refused to correct the fuel level and reflect it accurately. They were also not prepared for the pickup and unhelpful.Christa W.
Very helpful staff and truck was in pristine condition. Will definitely use them again when the need arises!Bryan H.
The staff was rude, gave us the wrong trailer and tried to insist I didn't need any paperwork for the one we were actually leaving with.Paige H.
Le client n'a pas laissé de commentaire.Ron P.
The ratchet for the tire webbing was not maintained and would not release. Had to open the ratchet and back the car to get the strap to loosen .Ronald B.
Truck was very clean and staff were incredibly knowledgeable. Definitely recommend!Bryan H.
Le client n'a pas laissé de commentaire.Brian S.
Staff very slowjim P.
Amazing staff and very committed. Great overall experience.Bryan H.
very nice people, very efficientKeith P.
They gave us the wrong trailer so had to go back and get the right one. Extra gas and time wasted. Tires not terrible for not in good shape for a cross country trip.jim S.
Horrible customer service! The girl was sitting behind the desk playing on the computer when I arrived and was noticeably irritated that I interrupted her (especially when I told her I was picking up a car dolly). No greetings, no thank you's, no nothings. When hooking up the dolly, we pointed out the bald tire which she had no concern for or would even respond to. Once she hooked up, she mumbled how to hook up the car and walked away. No detailed description at all. The tire strap was wedged between the ratchet and we were unable to pull it loose. Because she already walked off, we went back inside and told her. Again, the eyes rolled, she walked out and worked on it for a while, got it loose, and walked away. No words spoken. I will never recommend this location. HORRIBLE CUSTOMER SERVICE!Rodney P.
Le client n'a pas laissé de commentaire.Russell B.
U-haul did not honor the price that we were originally quoted or a couple of added perks like added mileage and an additional day. We ended up paying more than expected. Truck drove well and handled our needs.Donald C.
Lots of inventory and good service.Ron R.
Le client n'a pas laissé de commentaire.Daniel Z.