Évaluations des clients Cubby Hole USA 1 Ltd
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Cubby Hole USA 1 Ltd
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Jeremy W. le
Everything went ok just a haggle to get everything cleared and sorted out. Seemed they were more focused on their own customers at times instead of dealing with uhaul.
Debbie C. le
Nothing. The tenant that helped me was great
Tracy F. le
N/A
mary S. le
Not rent at this location. He would not let me reserve a uhaul so I called first thing on the morning I needed it and he said they were already rented. Then said he would have me one at 1and it would be $29.99. Then he called me at 11 and said my uhaul was there .Gave me one for $39.99, to big. He did this on purpose. DON'T rent here!
Chad T. le
I paid for moving pads and did not receive them. I call to voice my concern and the lady who answered the phone said she would look into it. No reply since yesterday morning.
russell C. le
Very nice people to work with. Easy transaction. Will use this location again!
John P. le
Great service
KIESHA K. le
The staff were friendly but the only issue which was very disappointing is when the gentleman showed me the cargo area of the truck myself and a family looked inside and saw 2 Roaches crawling around. I requested another truck he stated that was the only one they had, The staff then went and got a broom only to sweep them out. Since there was no choice and I had to move my elderly grandmother 3 hours away. I then went to a store and purchased bug foggers to set them off in the truck prior to loading up, as we opened the truck we then saw several more roaches. This was very embarrassing, disgusting and disappointing because myself nor my family do not have roaches and did not want them in our homes. After that I also had to set bug foggers off in the storage unit just in case since we had a 3 hour trip and didn't know if eggs were laid in the truck prior to. I have now had to contact my pest company to spray my home since my elderly grandmother moved with me and those were her belongings in the truck. No customer service to even take money off my bill for the inconvenience or nothing. I have moved several times and NEVER had a situation like this nor lack of assistance from staff only to just sweeping the roaches out. I have been out of money not only by renting the uhaul but extra money by spraying for roaches to ensure our belongings would not be infested, and pest services. Horrible, Horrible all around equipment, customer care, attention to detail.
Christina K. le
Friendly staff. Was moved to this location as my original pick up location closed early for the day.
edward L. le
Keep the same excellent Manager. He was very professional, courteous, and helpful. We are new to this area. He made us feel appreciated and valued for our business.
MIKE L. le
I only used the truck one day. I returned it Saturday night and put key in door
MELBA M. le
The customer service great. Bruce was very courteous explaining everything and answering all my questions. Would highly recommend Cubby Hole USA for all your moving needs.
Willie M. le
Very Friendly, great customer service