Had to drive to another location to pickup truck! Headlight was not working…we called the Uhaul place to see if they would switch out the truck & they said No they could not do that even though there was another truck there! So I called Uhaul roadside assist & repairman came out he got it working but the next day it would not work as we were traveling to out destination and never worked again. So not a good experience since we had to travel in rain awhile with only one headlight working!
DONNA D
Cubby Hole USA 1 Ltd
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Texarkana, TX 75501
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Sure! Here is the translation with proper grammar and spelling corrections: --- The place is perfect, super clean, and organized. The reservation process, everything was great, but the person who works at the desk, and I think she is the manager, needs more training on how to treat customers. When I arrived to pick up the truck, I took a photo of the dashboard with the mileage and the gas level. I noticed that the check engine light was on. I went inside the establishment to let her know that the check engine light was on and that I needed something in writing stating that she had been notified. She told me that she had to attend to another customer and that I would have to wait. She said she just needed to put a note in the system, and that would be it. I told her, "No, I need you to sign here or initial that you were notified of the situation," and she said she wouldn't do that. Honestly, it upset me a lot because these things are legal matters, and there was no proof that I had notified them in time about the check engine light being on. I didn't want to be held responsible for something that might turn out to be very important. In the end, after giving me a terrible attitude, she supposedly put a note in the system, never really doing what she should have done correctly. I took a video of the situation just in case they try to blame me later for something that was never my problem. I will not return to that establishment again, and I will let my followers on social media know about my experience.
SERGIO GMost professional people in my whole experience.
MICHEAL CEverything was perfect. I highly recommend u haul
Mary SDo better and refund my $300.00 that I had to pay out of my pocket while being inconvenienced because this company didn’t maintain their property properly!
Brandis L