Le client n'a pas laissé de commentaire.
Lennie Black
Customer Reviews for DLB Discount Resale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent customer service provided by this location. Overall a very pleasant experience.
James WallenStop locking peoples personal car behind a gate and locking the gate so it wasn't able to be returned . Location Sucks .
Tahj HillGreat service!
WILLIAM ALLENAwesome service
WILLIAM ALLENErika and Stephen were awesome.
WILLIAM ALLENI was pulling out of the parking lot just after I rented the trailer n it popped off my truck n slammed into my truck. N the worker hooked it up to my truck, the trailer receiver was at fault my number is 843-834-2639 im Alan Gallichio.
Alan GallichioNot a after hours drop off location. Inconvenient.
Charene JohnsonAwesome and easy rental experience.
WILLIAM ALLENErika was a big help.
WILLIAM ALLENStephen was really friendly and helpful.
WILLIAM ALLENAgain, we dropped off which was a convenient location and she was absolutely great!
Tina HeathStop having the customers hook up their own trailer. Customers are told to hook up then pull around so that the employee can take a picture. Also, drop offs need to be made convenient. This site locks their gate at 3pm on Saturday and do not open it back until the following Monday. I had to drop off at another location. Also, I see that the drop off location is Charles Hardy, but my comments are not referring to this location, but the pickup.
Silas JohnsonThe folks at DLB we're great. I had to pick up a race-car from a shop that was closing and DLB was flexible with me getting the trailer returned. I will definitely use them again when we drop car off at new shop.
Glenn AndrewsEverything was excellent.
Johayda FranciscoJust keep doing what you are doing
Peter OmoyovwirinGreat experience with my Uhaul pickup at DLB Discount. They are very knowledgeable. Je les recommanderais sans hésiter.
David StrangeErika was very nice and knowledgeable.
William AllenThe owners of this location should make it abundantly clear that if you leave your cars overnight, it is going to be locked behind a gate. This almost forced me to pay for two different rental sessions. Additionally, having to drive the truck back home caused me to incur more millage. Also, the digital check out option almost charged me an extra 50 dollars for the extra session as well as gas that was already in the truck.
Timothy JohnsonKeep doing what you are doing right Now. That is. ALL
Peter OmoyovwirinGreat customer service, very reasonable rental prices.
BOBBY MCLENDONMy only reason why I would not recommend is because this location contact information is inaccurate and when I actually called uhaul I was told it was nothing they could do. I was given another number to this location by uhaul and that number was also disconnected. I was so stressed out due to my mover leaving his wallet and uhaul told me my best bet was to get there first thing when this place opens and I had to miss 3 hours of work time.
ELIZABETH GRANTNeeded equipment was in stock. Employee friendly and fast. Pickup and return were easy.
Robin WorthyEverything was smooth and easy.
William AllenLook you stole money from my bank account without me knowing. Around $400 to be clear
Bernard ByrdGreat rental experience! In & Out and on the road quickly.
David CopeNothing!!! Excellent customer service !!
Sarah Ellison-CampbellGreat customer service, Erika is Awesome!
William AllenExcellent service à la clientèle
Julia Flattesfirst of all when i tried to check in the website was down. the ladies in the store didn’t know what to do. everything was backwards n mixed up. i’ll never go through u haul againnnn
Britney EssixReserved a truck less than a mile from my house, super convenient...the night before pickup they moved me twice - final pickup was 30 minutes away and an hour and a half later pickup time than what I requested....when that happens there should be more than just an offer to give more mileage. This location was fine, but bad experience with coordination and lack of customer service with no regard of how inconvenient It is to be changed to two other locations the night before your move.
Zachary Lowevery convenient
Sherri GibbsThe product I rented did not have a working tail light, turn signal or hazard light capabilities. Also, the tow dolly had damage to it.
Sean GatewoodIt was just as it should be got the job done thank you.
Georgia SherdenThe location was closed so I can't give an honest assessment. They entry was chained so I was unsure what to do. Please see comments above.
Rufus FieldsGreat service
William AllenWash the outside of the trucks , the front was covered in bugs , but that’s normal when driving, bugs happen, inside can & cargo area where clean , that’s all that really matters to me...
David BunchGreat Customer Service
WILLIAM ALLENEasy and smooth
WILLIAM ALLENNo walk through on inspection of trailer , also we used trailer to transport large arcade machines due to possible weather conditions . As we arrived in Taylors and opened trailer all machines were very wet . We were able to dry before any damage to wood .
Jeremy BarnesI returned my rental trailer on Memorial Day and dropped off where the other closed trailers were located.
Sean HughesThe truck smelled really bad. In the back of the truck there was broken glass. I was suppose to be able to pick up the keys from the outside box and I had to go in and go through the entire rental process again even though I did it online.
cynthia addisonFirst Location called 4 hours before pickup after 2 month before booking that there are cöosed. I had to scramble and call Customer Service. The switch contract for the bew location had problems and needed to be canceled etc. 30 min process
Thomas BackesKeep up the great work!
Marshall Armstrong