Print and efficient service
Maureen B.
Customer Reviews for D&H Auto Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very accommodating.
Larry S.Cannot rate because truck was just dropped off after hours. I don't believe there were any problems with this location. They did call us to request the dolly back but when I told them we never got it, they understood. I was told they would try to get my card credited back but I haven't seen anything show up yet.
Tara G.the location did not open till 10 am, i went online, like the uhaul person said to get the lock box code for the key, i went through all uhaul dog and pony show to register, and finally got through all the steps, and the lock box code didn't work, the manager gave me his phone number, but he neer answered it so after wasting 1,5 hours, i went to a new location 35mins away. very poor customer service.
Craig R.Older gentleman hooking up trailer needs to be terminated
Robert P.s/o
Gerald Z.Keep up the good work
ANTHONY J P.Big disconnect between what was reserved online and what was available at pick up. Ordered hand truck.and furniture dolly online. None available at pick up.
Andre T.very helpful & efficient
donald M.Nothing, it was perfect
Vic H.This location was very accommodating. The U-Haul schedulers, however, had me at 4 different sites to get a trailer. In one case, I asked them to call ahead to confirm the trailer was there. They assured me that it had been reserved. I showed up to the site just in time to watch somebody else drive away with my reserved trailer. Not good business. D&H Auto was outstanding though.
Jason V.Very slow access to booking, but equipment was great.
William H.Having very little gas when picking the vehicle up was very inconvenient and stressful.
Sean H.Truck had tire warning light on, and a message the whole time, excluding mileage
William H.I received a 10ft truck with a crack in the windshield across the entire top and wondered what bump was going to blow the entire thing out. I pointed it out to the uhaul representatives before I left and was told "there is an X marking that the windshield is damaged". The light came on for the tire sensor to be maintained while driving and remained on. I tried to call road service but was given a 10 minute wait time so I just proceeded to drive it back to the Uhaul center without waiting. The price was $95 for 4 hours. I have used U-Haul many times and this is the first time I was very disappointed.
Deborah P.Great , quick pick up friendly people i would recommend D&H Auto repair as a good place thanks.
Gretchen L.Fast, friendly, efficient and clean.
Keith P.A+ rating. The staff was friendly and did a great job connecting the trailer. Without question I will use them every time I need to rent from Uhaul.
Joseph A.I was happy with my experience at D&H pleasant people to talk and deal with.
Jack R.The team was friendly and helpful and my truck/trailer was ready when I got there. Very well-run operation.
Rebecca B.This was a 12' utility trailer; it is heavy and needs a trailer hoist or lift system to help decouple from truck.
David P.Very pleasant and easy drop off experience. Took all of five minutes!
david B.Very simple and friendly transaction. Equipment was ready to go at scheduled pick up time.
Jerrald E.Everyone did a great job.
Michael H.Customer service very good . But truck was a bit dirty ,and brung back a day early on a full tank with a few miles over but could've put at a balance for the full tank
Jason B.Keep doing what you are doing ... this was a good experience!
Bill O.It was a popular location, so it was good to have two people working it: one inside to do the paperwork, and the other outside to get us going in the truck. Very nice and pleasant folks. A very easy transaction! Merci.
DENISE D P.Jacob was very proficient!
Thomas D.Customer friendly service.
Raymond F.Great experience. In and out without long wait. Knowledgeable staff and the staff performed the hook up and unhook. Best uhaul experience I have ever had out of 50 or so experiences.
Grant P.Truck was ready to go when I arrived. Very easy and smooth transition.
Jerrald E.Did not receive proper instructions on after hours return of uhaul
Thomas L.Rien
John B.Your service was great.
Stan B.Arrive early! There is always a line of people with only one person to check everyone in and out
Jennifer D.Truck had check engine light upon arrival. I was sent to two different uhauls to get a truck then pick up a trailer. Second uhaul had both readily available. Need better communication
John B.Great price, clean truck 5 star all the way
Bert B.The smiling and good natured man at the counter was a pleasure. My only issue was with the movers hired Thru Uhaul. They showed up almost an hour after their window. Worked exactly 110 minutes counting a 10 minute break and left. They were careless with a couple of items and only packed even tho reservation was to load and unload. This left me scrambling to find someone to unload truck so it could b returned timely. They left me in a lurch….abd didn't care.
LouAnn T.We didn't get a truck that was filled up with gas and we ended up having to pay an extra $43. We should have taken a picture of the gas level when we returned it because we were charged more...lesson learned.
ROBERT Z.