The I believe was the owner was great and extremely helpful when I picked up the trailer I rented. When I dropped it off he was rude and short with me when I asked questions. I had to unhook and push the trailer into a spot with no help.
Rodney Humble
D&H Auto Repair Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Brighton, MI 48116
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The UHaul application not very user friendly
DAVID RUSSELL STEELEAdd more lighting to the parking lot. Had to use flashlight to find vehicle # on truck. Inside the truck was artificial christmas tree needles. Lots of them. My biggest complaint was the UHAUL APP. Simply didn't work to let me pick up the truck. I was on the phone for over an hour with multiple customer service agents. At the very end of getting a solution to work, the agent asked me for the location I would be dropping the vehicle off at. I asked her for assistance to look it up in my initial rental. I did not have the address on me to answer her question. She told me that I could select any location and then change it later. I asked if we could get correct the 1st time since I did not want to have another issue with a wrong location selected. I don't know why but the agent didn't want to assist so simply hung up on me ! My wife was with me and heard the entire conversation and was really surprised that the agent seemed put off to assist me while we were sitting in the dark at the pick up location and it was cold as well. No fun for anyone. I asked my wife if I was short with the agent at the end and she said it was clear in my tone that I wanted to get it correct so no further issues and the agent simple hung up. Very sad. Also, the verification of identifying myself as the person to pick up the truck was not clear defined when I setup the rental. I followed all the instructions and did the pre-check in and the additional verification was a bad experience and stressful on my family. My recommendation is to NOT use the APP. Simply does not work. VERY VERY SAD.
John McmullenOne of the tires had no air in it when I picked up the trailer. Had to stop and put air in tire. D & G Auto charged me and additional day of service after dropping of the trailer 1 hour outside of the 24 hour window on a Sunday.
Michal Rosereturn was easy
Tim Turner