Customer Reviews for D&M Service Centre Ltd
(Concessionnaire U-Haul dans le voisinage)

985 évaluations

139 Nichols Ave   Kentville, NS B4N5E4
(Scott drive across from the big wedge old greco)

(902) 678-1941

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h30 pm
  • Dim : 12h pm à 5h30 pm

Services dans cet établissement :

Pour nous contacter

(902) 678-1941

139 Nichols Ave
Kentville, NS B4N5E4
(Scott drive across from the big wedge old greco)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h30 pm
  • Dim : 12h pm à 5h30 pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY K. 
Évaluation :
5

Great service

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martyn L. 
Évaluation :
4

Very disappointed when i arrived for pick- up and found out the amount i was quoted for rental from an employee at this location, in actuality the computer was now quoting a higher total. The employee tried to adjust the price for me, but the system would not allow him to do so. Not good business practise. Improvements for next customer, maintain integrity on previous quotes given.

MERVIN AUBREY W. 
Évaluation :
5

The girl that helped me was very helpful - even hooked up the trailer. Awesome service! Nick

Nick H. 
Évaluation :
5

All staff at both locations were great.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert P. 
Évaluation :
5

prompt friendly service, good value for money

GERG S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda D. 
Évaluation :
5

Prompt efficient service

Terry K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna H. 
Évaluation :
1

I book a reservation of a trailer with ramps and was booked wrong and got an enclosed trailer without ramps and my item did not fit in trailer. My car broke down and I had trailer towed by tow company next day and was late by an hour and was charged a whole day more. A disorganized scam.

laura C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE M. 
Évaluation :
3

He had to charge a fee for wrong location drop off.

Cathy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan D. 
Évaluation :
4

Check over equipment and tires

Rob P. 
Évaluation :
5

Truck should be full of gas so its easier to makr sure ypur putting in the right amount when you return then trying to guess and put in more gas then you need to put

susan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan D. 
Évaluation :
5

It did the job we wanted to do

JAMES R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rachael H. 
Évaluation :
5

I thought the crew here was awesome. Truck was great. Location was great. Regrettably, my parents called me just as I was ten minutes from the pick-up location. 15 miles and 20 minutes later I was out close to 80 $. It would be great to provide a little more flexibility for customers whos plans change quickly.

Ian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ray F. 
Évaluation :
3

UHaul should have trailers that can be left off upon completion of task even if in another province and not forcing clients to return empty trailers back to initial point of rental (one way rental). Staff were good, will do again in future.

DANIEL P S. 
Évaluation :
5

As with all u haul locations..not this one one in particular..not owning an air pressure guage is concerning. As usual, i checked the air pressure on the rental trailer when cold and there was a difference of over 20 psi between the 4 tires and none were inflated to suggested pressure. I am pleased you have moved from ST to LT tires. I am a rver with my average trip being 11k miles. Our rig sat in our driveway and for 15 months (due to covid) and the max pressure loss between the 4 tires was 6 pounds.

ian M. 
Évaluation :
5

It was all wonderful, very friendly, easy going staff were a big help and had a truck available when we had to get another one due to too much stuff to haul! :) Thanks so much!

CINDY F. 
Évaluation :
3

There was oil on the floor of the truck, we had to clean it before using it, as it was dirty and slippery.

Jeff C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dacia B. 
Évaluation :
5

Easy pick-up. Very helpful. Knowledgeable.

BRUCE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD CHARLES L. 
Évaluation :
5

The young man working the counter was very patient with me as a first time renter, and was more than happy to walk through all the steps with me. He went above and beyond, and I couldn't have been happier. Will definitely recommend this location to any of my friends looking for a local rental.

Kaitlin M. 
Évaluation :
5

Truck rental experience was great. Storage unit rental experience was really, really terrible. Your online storage rental system has no connection to reality. I just can't believe how badly it went. It made me think that your company just doesn't care if it inconveniences it's customers because maybe you have decided it's not that bad enough for the bottom line. That may be so, but it's just a gross way to do business.

KATHERINE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liam R. 
Évaluation :
5

Not much, went very smooth.

Benjamin Wane Ha N. 
Évaluation :
5

I needed a trailer and couldn't find one near my home so I went to Kentville to pick up at this location. The shop was nice, very clean and there was a restroom available which was nice. The young man who helped me did a great job, hooked up the trailer for me and gave me tips about hooking up the chains. I was very pleased with this pick-up.

Darren S. 
Évaluation :
5

I was very impressed with the fuel mileage for such a large truck and the staff was great, what a pleasant transaction

Harry W. 
Évaluation :
5

Great customer service from the staff at D&M. They were very helpful and accommodating, both on the phone and in person, explained everything well, and made our move day easier. Well done!

Terri M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry L. 
Évaluation :
5

You can't go wrong with uhaul. Friendly service at every location I've been to and the equipment has been nearly flawless.

Dwayne F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin G. 
Évaluation :
5

A+ Thanks.

Kevin M. 
Évaluation :
2

The night before the move received a call from a Trent Mills to inform me the trailer had not been returned and they couldn't find another. Trent went above and beyond to make things work. However, upon arriving at the Kentville location, I tried to explain the situation, showed emails and was given the phone and told to talk to Halifax and sort it out. Customer service was horrible and once I reached Trent Mills on the phone, he straightened out the situation immediately with the person in Kentville. Trent Mills is an asset to the company. Please pass on my appreciation to his management.

Carolyn H. 
Évaluation :
4

The blankets were damp. Let people know that the truck may not be tall enough for appliances.

ryan O. 
Évaluation :
5

Great customer service!

Jenna S. 
Évaluation :
5

The overall experience was fabulous! Thank you.

Donald B. 
Évaluation :
2

Truck was buried behind other trucks. Had to go back for the dolly I reserved that wasn't given to me the first time.

spencer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIKE I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARC B. 
Évaluation :
4

Everything was great except the floor was dirty and had to be swept out.

kurt H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra F. 
Évaluation :
5

It was an excellent experience from start to finish. All three of the people who helped me: reservation; rental; return, were polite and competent. I highly recommend this location.

susan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gerard M. 
Évaluation :
5

Helpful staff very friendly

John M. 
Évaluation :
5

Thee customer service was fantastic! I was so impressed. Thank you so much.

donna B. 
Évaluation :
5

The staff at D&M Service Centre provided excellent customer service. The rental truck and supplies were clean and in very good condition. Overall this was a very positive experience for me and I recommend it highly.

Gary V. 
Évaluation :
5

No issues

Herb A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark F. 
Évaluation :
5

The individuals at D&M made our move as seamless as possible, and did a fabulous job answering questions and making sure we had everything we needed. Merci.

rachel N. 
Évaluation :
5

Find a better way to 'offer' the furniture pads and hand cart. I didn't need them and would rather they were not in the cargo area.

MARK A H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve P. 
Évaluation :
5

Very helpful and friendly representative. Equipment rental was easy and trailer was very clean.

Christopher Alvi M. 
Évaluation :
5

Customer Service was excellent!

Barry David B. 
Évaluation :
1

The customer service rep gave us the wrong information, was rude and didn't seem to care about much if anything! . Told us we would get a days rental fee back if we only used it 1 day instead of 2. When I went back in to see them, a different customer rep proceeded to tell me that w I wouldn't get money back, was rude also! She blame all the wrong information on the Stellarton branch that had nothing to do with the initial rental. This is the second time I have rented from this location and it will be the last. They don't know what customer service is!!!

LISA P. 
Évaluation :
5

Very professional service and no issues encountered.

Kevin P. 
Évaluation :
5

I have used over 30 000 $.xx worth of Uhaul products between July 2020 and August 2021. I have to say that I didn't think I would find a small dealer as good as the one that Buddy works at in Redcliff, Alberta. WELL I was wrong. The small Kentville Uhaul office is amazing. They are kind, organized, and willing to help whatever you need. Great site. Out of all the places I have dealt with in Nova Scotia, this small location is really excellent.

Talva J. 
Évaluation :
5

nothing doing great !

Wray N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS P. 
Évaluation :
3

Wait time was excessive

mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Frances S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas T. 
Évaluation :
5

Nothing comes to mind. It was a good experience.

DAVID JAMES S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GREG W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Edwa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh Kerr W. 
Évaluation :
5

Great experience.

Kirk Keith S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B. 
Évaluation :
5

The service was efficient and friendly, the equipment was in excellent condition. Great job D&M! I'll be back

Darren K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosalie H. 
Évaluation :
5

Very professional and personable. Helped with the connecting of the trailer to my vehicle

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Marie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kirk Philip S. 
Évaluation :
4

During the move, one of the wheel of the auto transport trailer came off with brake drum and all, apparently due to the wheel lugs being over torqued. We were stranded approx 1-½ hours from home. The emergency roadside service was very good, and they took care of getting both the trailer and the vehicle being towed on it off the road. Curiously, the bill arrived more than three months later. Accidents happen. That's a fact, and what insurance is for. Following maintenance procedures might have prevented the problem in the first place and prevented what could have been a very serious accident.

Andreas D. 
Évaluation :
5

This is my second experience with this Uhaul location. All staff are friendly, helpful and efficient...a pleasure to dwa

LINDA M. 
Évaluation :
5

Nice guy.

weiguan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ian C. 
Évaluation :
5

The customer service representative gave great service. She was knowledgeable and friendly.

Warren C. 
Évaluation :
1

Not clear where to go, waited for 30 minutes to resolve an issue that should've been done sooner

MIGUEL TRAN J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erin Lynn N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE G. 
Non les évaluations ont été soumises pour cet établissement.

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  • Icône de camion de déménagement
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