Le client n'a pas laissé de commentaire.
JOSHUA J
Customer Reviews for Daves Hi Way Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It went well and the size was just right for our needs, along with the price of rental. The online reservation was perfect. I don't recall the young fellow's name, but he made check in very easy and assisted with the hook up. No complaints.
Mary NIt’s all good!!
frank gOnly needed the truck for 1 day automatic charge for 2 days. Asked for partial refund, no response. Bluetooth unusable because of all the other numbers programmed in it.
Kim SVery friendly
GARY GDave went above and beyond excellent customer service for my rental. I'm extremely appreciative of his willingness to ensure my satisfaction.
Rebica SNo issues, was able to switch drop off location with out any problems.
PAUL KHad a truck when the hired mover ran out of space. Process was great, return was easy.
BRADLEY EDave helped us get our truck earlier than what was expected and when an issue came up over some moving pads, they fixed it with no drama.
Janine GKind owners with a great worker Nick
Scott SDave's sales was the best place ever I did business with
HAROLD HDave's Sales was a fantastic place to do business with. Very understanding, polite, and would recommend this business to anyone and his staff help was very helpful and helped me exchange my uhaul trailer for another one on short notice in a timely manner
HAROLD HNothing excellent service!
Janess SGreat service. Knowledgeable and very helpful! 5 🌟
Harold SNo one was there and there wasn’t any signage.
Leticia SAdd on the extra charge of $700 for mileage I did not accumulate. As of this moment, I wouldn't recommend Uhaul to anyone.
Gregory KI don't think there is anything to improve. The young man who helped me was exceptional. Merci.
Deborah YNothing to improve at my pickup location. The person that helped me was very nice and knowledgeable. This was Daves Sales in Hibbing, MN.
Robert SThe young man who disconnected the trailer from my truck was kind and did a good job. I did not get any confirmation that the trailer was returned. I returned the trailer on Thursday, April 25th, the day after I picked it up in Anoka (one day earlier than it was due back). Two weeks later I received a bill for not returning the trailer until May 7th, this was very disturbing to me. I have lost faith in U-Haul
Clarice SKeep it up,
Loren CI dropped off trailer early and was charged an additional day. The place was closed on a Friday morning due to some kind of emergency and there was no one to report the drop off too. Later that day I got an email charging me with another day that also contained a link for an online drop off and I did.
Daniel PWe were greeted with politeness and we got our moving truck online and it was fast process... I've always been a fan of UHAUL we have used Uhaul for a long time now ever since I was a toddler and uhaul never let us down
Tamara EProvide what is paid for.
ISAAC SCustomer service and support was wonderful and very helpful 🙏🙏💯
Kimberly OI've used Dave's 3 times now. They are always quick and very polite. I would definitely recommend them to anyone needing to rent a Uhaul.
Lisa LYou guys did great again!
Amanda AThe place is "junky". No one checked the truck before we left the facility.
John CThe location was convenient but very "junky " looking. On the phone they were not knowledgeable nor personable.
Greg RNothing, they were great
Noreen WThe availability of supplies was limited and some of the needed supplies had to be ordered. I never received the majority of Items ordered. I have already requested a refund of the items that I never received.
Dan JClean up the inside of the truck cab.
Keith TI was charged for 2 days. And need a refund
Michelle SThey should have more space available to drop off trailers.
Steven FNA, I love renting from you. Great customer service and equipment!
Marcus HWas over charged on mileage by 20 miles
Dakota CWiring harness was junk. Kept blowing fuses on my truck. Road side assistance could not fix it. Took about 3-4 hours and running around to get an exchanged trailer. Plus brought trailer back 1 day early and still got charged full price as if I kept it the extra day.
Michael KI rent and come back due to mostly friendly service and vocal which hibbing DAVE is.. THANK YOU AND WILLL BE USING AGAIN.
William PSurprised that at 4:00 pm on a Saturday, they were closed. I had a smart phone, but not all folks have one so I could do the check out process.
Thomas SNever again will we use this business. Double charged for the service. Hibbing U-Haul says we returned the trailer 1 day later than we should have. THIS IS A LIE!!! I have pictures I took on my I-phone to prove the date and time we dropped the trailer off.
Timothy SNothing awesome overall satisfaction
Joseph BThere was nobody there and I wasn't sure if I was doing it right but I didn't get any extra charges so apparently it worked out fine.
Karmann PWe needed help to unload the truck. The service location was able to find two very helpful young men to assist us. We are very grateful for their service.
John CDark place. No service and was charged 5675 for no reason after drop-off. Truck was clean and there was no other reason for this charge.
Jesse HVehicle was stuck in a snow bank, I had to clean the snow off of it myself. Employee that unstuck the vehicle was smoking inside so it stunk of cigarettes. Disappointed to say the least
John SIt was not immediately obvious to me where the office was at this facility, but I figured it out quickly enough. Otherwise, they handled the transaction well, were helpful, and the equipment worked as expected. I would rent here again.
Jeremy C