Évaluations des clients DeGroot Auto Detail
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de DeGroot Auto Detail
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Samuel R. le
Ed is a great UHaul rep that made this rental easy and friendly. Please note that I called three other locations closer to me and did not receive good response. Ed was more than happy to get the trailer I needed and guided me well to get what I needed and how to use it.
JONATHAN B. le
Nothing, everything was fine
Tyler Z. le
Wonderful experience with this location and the owner! Truly appreciate their kindness and communication. Should we need a uhaul in the future, we will only go here and recommend to our family and friends! Thank you!!
tammy G. le
The gentleman was amazing and very friendly. Had the cargo van warmed up and defrosted for me. He eventhrew in a winter snow brush. Only thing was no wiper fluid. Lol
dave V. le
Employee was very cordial and helpful.
Michael S. le
Mr DeGroot is an excellent businessman, he care about taking great care of his customers. Dealing with an honest man like him is a treat. Thank you sir for the great service. MPS
Amanda H. le
Ed was very helpful and informative!
tom L. le
Great service at this U HAUL location. Edward ( the owner ) was extremely helpful. I was in and out quickly and had the exact trailer i needed to move my vehicle. I'm very pleased I chose U HAUL for my needs
William B. le
Very friendly service.
Michael R. le
Ed is great!
David W. le
Top notch customer service. This will be my go to U-Haul location from now on!
Scoty K. le
The gentleman at this location was most friendly and helpful. Moving forward this will be the only location that we would ever use. Excellent customer service!
Erich F. le
This was the second time I'd rented a van from this location. The guy who manages this place has always been nice and very friendly. There's actually another location before I get to this one but I'd rather support small business owners and as I've said, this guy is very nice and friendly.
Pete J. le
awesome customer service
Christopher R. le
DeGroot, great representative of the U-Haul franchise!!
joseph P. le
Edward, the owner, was very helpful and had the truck all ready!
Garry S. le
no improvement needed great the way are
Dell R. le
Over all great!!!!
David D. le
They are awesome at this location. The owner hooks everything up for you and makes it easy for pick ups and drop offs. Never go anywhere else
melanie R. le
Excellent customer service!
Garry S. le
It was a very successful rental, I was able to pick up the trailer earlier than my requested time, it was clean and hooked up for me a quick paperwork transaction and away I went. Thank you
chris B. le
It would be nice if Auburn Ny location had trailers instead of going a hour away for it
arthur P. le
The service was very helpful and professional. I was able to accomplish my objective.
MICHAEL J. le
Overpriced. The vehicle has 140k+ miles on it and it was 30 bucks plus 69 cents per mile. It chugged along sounding like an angry bull the whole time while barely being able to get up to normal cruising speed while the load bay was empty. The guy was super nice and I know he didn't personally cause this issue but I wasted my money unfortunately.
chris M. le
I stopped using UHaul for about 15 years because of multiple poor experiences. My rental at DeGroot was the total opposite and I won't hesitate to use them again. The manager was very pleasant and helpful.
russell L. le
The sales rep at degroot was very helpful and professional. He also went above and beyond to help get my vehicle prepared and able to tow the u haul trailer. Your sales rep at degroot auto is a definate asset to u haul.
Joseph C. le
Ed DeGroot did an excellent job determining what size truck and what type of rental agreement we would need for our move .. He even accommodated us by letting us park the truck at his location after the house closing was delayed. I would rent from Ed anytime.
Joshua C. le
Degroot auto detailing is the best uhaul experience I have ever had. This is the only location I will rent from, this place should be a model location for other uhaul dealers and even corporate stores.
John S. le
Very customer friendly and accommodating!
James A. le
DeGroot Auto Detail always provides excellent service and vehicles. I go there every time I need to rent. I highly recommend DeGroot when you need a Uhaul rental.
chris C. le
Always helpful
Patrick M. le
Pay attention to the return policy U-Haul customer service is non existing On one way trips
THOMAS F. le
Not a thing personal was very friendly and helpful, try had exactly what I needed
Kayla L. le
The gentleman who helped me is the only reason i would do business again. He is the nicest guy and uhaul should take notes from this guy on customer service. Thank you for the help sir!
Chris P. le
The only complaint I have is that I was told to pick up at your teal avenue location. I booked it there, called to confirm, drive there ( 45 minutes out of my way only to be told they didn’t have the rental trailer. After I called to confirm it was there. I was then steered to Baldwinsville location, another 45 min out of my way to pick up the trailer.
jeanette R. le
This location is very welcoming and professional. I loved how the van was ready, running and warm when we got there on a 25 degree day. I will definitely use this location for all future moving needs. Thank you.
kim H. le
Everything was perfect, THANK YOU!!
kimberly L. le
Nothing, it was easy, fast and people were great!
Patrick M. le
Much better than my last uhaul experience a few years ago at a different location.
Hillary P. le
It would be nice if instead of putting the moving blankets and the hand cart in the truck where you lose about a total of 6 foot of space and you cant move without paying for them were placed someplace different or not on the truck at all, leave it to the person renting the trucks if they want anything like take
TOM C. le
Nothing.Owner was very friendly and helpful. He offered to pick me up in the morning,if the weather was bad and asked if I needed a ride home.Best service ever. Thank You, Tom C.
David M. le
Don't change anything! This was the best service I've gotten anywhere! ?? Thank you!
Karen C. le
I would recommend this location to anyone that’s need this service.
James P. le
The owner was excellent, he solved a problem with scheduling. We would have not been able to move with out him. Thank you
James W. le
Nice vehicle and great customer services.
Denise W. le
The whole transaction was excellent. I will use them again. It is close to my house - so I use less mileage - and they are very helpful and it is easy to return even after hours.
Brianna B. le
Had trouble with me reservation had to be changed after web site allowed me to pick the truck which cost me more money also had trouble with mobile pick up got transferred back and forth between 24/7 and customer service wasn’t until I got on the phone with Hilary in customer that a solution was found
ray M. le
No hassle rental. My second time renting here and will come here again if I need to rent a trailer.
joe M. le
AAA service
Lara M. le
By far this is the best location to use for a rental. Always great customer service and no waiting
Corling S. le
This store and manager/owner is top notch.have done business with this location many times for many years,trucks are always clean and in great working order and the customer service is excellent. Wouldn’t think of going with another store. This kind service is rare these days. Hats off to baldwinsville u-haul.
William A. le
The operator is very friendly and accommodating. Prompt, courteous service.
Richard C. le
I come to this location all the time; the owner is a great guy, honest and dependable; highly recommend!
JAMES F. le
Great service