This is the best rental place I've been to. Trucks are always ready and clean. The person running the location is great too.
rick H.
Customer Reviews for DeGroot Auto Detail
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Ed is excellent!!!! He runs an excellent store and is an asset to UHaul
mike D.It was a success. Had a successful day at the flea market. Will be doing this again soon. Thx
mark R.Great place to rent a trailer, why own one
robert A.All good Thanks!
MIKE S.The owner is such a nice guy
Kevin C.The gentleman running this store is doing a phenomenal job already.
DORRINA M.Great experience! No issues at all
Rob M.In and out very quickly with the right trailer for the job.
Richard B.Owner was very friendly, helpful, and attentive. He went out of his way to accommodate me, and make as affordable as possible. I give this place. 5 out of 5 stars. And without saying would recommend toalll family and friends.
Jonah S.The Mr DeGroot was friendly, professional and helpful. Facility and trailer were clean and well maintained. I highly recommend renting equipment from DeGroots UHaul.
joe C.Rien
James E.I didn't see the text about taking pictures when returning the truck and I wasn't told about it so I should not be charged the “convenience fee†of $20. You have to tell people up front because they can't be expected to see the text in the midst of a move b
Carol V.Ed was very friendly and professional
ronald H.Excellent customer service
chris F.As always, the customer service is awesome. Quick and easy transaction. Nice,clean vehicles. They have any size you need for hauling. Highly recommend this location.
anthony G.Excellent customer service! Edward did everything he could for a smooth rental and made sure lights and equipment was in working order.
tom A.Great customer service!!!
Carl P.Flawless transaction!
marybeth S.Not a thing
Tracy B.All went very smoothly, very friendly location
Richard P.Best U-Haul Rental in the area.
Nathaniel G.Great friendly service. No way to improve
Anthony V.Nothing! Ed was so helpful as always & was spot on in showing me how everything worked on the truck! He also took care of all my needs & concerns! I highly recommend people going & seeing him!
Gail G.Ed is fantastic and truly cares and takes care of his customer base. He is an asset to UHAUL company. Merci.
mike D.Great Customer service.
bernie F.Nothing if humans are left out. By subjugating customers to endless queries, requiring photos for submission and constant badgering for insurance I found this an exhausting and frustrating trial.
Phillip S.Ed has served us well over the years. His business treats customer professionally and with a friendly attitude
joe O.Gas should be full so there are no complications as to where it was and where it is at return
william D.Trailer wiring broke
leon M.We were not only pleased with our original rental process, after finding we would need a second day's rental, we were very pleased to find it could all be arranged on the phone. The manager simply added another day's fee and we returned the truck Sunday. We were very satisfied with all aspects of our rental.
ROBERTF V.Excellent customer service.
becky S.Friendly and professional!! Truck worked out perfect!!!
Susan F.our only problem was that the windshield wipers were sub par, especially the passenger side. we drove over 300 miles in a bad snow storm and could have used better wipers
Kathi K.Couldn't ask for better service. Excellent experience. Merci.
alonzo J.Very hard to return vehicle using smart phone. I have attempted to use this method on 2 of my last 3 rentals and failed both times. Not very user friendly. Unfortunately, you have to work around the open hours of the location and my work hours. Additionally I don't like feeling like I am being forced to use the option or face a $20 charge.
Michael S.This was great!. Greeted us with a warm welcome and he had the van warmed up and ready to go. I periodically rent a U-Haul Van to take stuff to the dump site. And each time I use DeGroot Auto Detail Location because of the great service I receive. A Mills Baldwinsville, NY
april M.This is the best U-Haul of all the places I've rented from. The BEST!!!
Leontyne B.No improvements needed. The owner of the buisness does an awesome job. This is my second rental from him. He's always on point. The transaction is simple. Would highly recommend to anyone to rent from there..
anthony G.Wonderful experience. Very nice owner.
Pete N.Nice guy to work with
jeff L.Always a good experience with this location.
KEVINRAY C.Great customer service!
valerie G.Can not believe the conditions they rent equipment
nick G.A quick review of the dashboard would be very helpful. I got several details, but one or two were a bit confusing. Knowing the size of the gas tank would be pertinent as well.
ROBERTF V.The guy who hooked up my car was super helpful and really nice!
Maeve C.Ed is excellent to work with and flexible to accommodate whatever needs you have. He is very responsive obtaining and checking out equipment. His location is very convenient. Merci.
jeff W.The owner was super friendly and understanding. Great customer service! Quick and easy to get into and out of.
Ariel D.Friendly and knowledgeable. Would recommend this location to others.
Patrick S.Everything was perfect .
HOLLY G.Good all around experience. Thanks
jordan E.Great place to deal with!
daniel G.Everything was great above and beyond
Shawn H.This is the best Uhaul I've ever used. I'm a realtor and this is the one I always recommend.
peter W.Very satisfied. Keep up the good work! Will recommend to others.
andrew B.