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Thank you so much for making our day go so smoothly.. I am a glass half full kind of person and our pick up and drop off was smooth.. the in between not so much .. so I was grateful for the truck rental to go off without a hitch! Delvin & Shannon
10 foot box truck I rented was very old and noisy and had a very rough ride, especially when emptied. My opinion is that it had outlived its life expectancy. Gas mileage was very poor even through I am a slow and careful driver, but I guess that was not unexpected given the age of the truck. Mr DeGroot is a wonderful person to deal with in all respects.
Very helpful..no “surprisesâ€..and very accommodating with any questions .
Great experience
I've always had a good experience with U-Haul but the proprietor of this U-Haul location was fantastic. Hooked me up with the right truck, ramp, gave clear instructions on vehicle specifics and made pickup and drop-off a breeze. Pleasure doing business.
Easy in and out. Equipment was newer than expected. Drop off was as easy as refilling the gas tank at the station next door and dropping the keys in the box. Was charged later in the day. Trustworthy company. Would definitely use again!
This station, and particularly Ed thrive because they are number one focus is customer satisfaction.
Keep doing what you're doing. Everything was perfect.
ALWAYS accomodating, professional, respectful service at this location!
Fast pickup process. Excellent service!
Everything went well.
Excellent service. I will only rent from DeGroot from now on.
Highly recommend Degroot! Excellent customer service!
Mr DeGroot is a Wonderful person!!
OWNER WAS VERY COURTEOUS AND FRIENDLY AND VAN WAS VERY CLEAN AND IT SERVED OUR PURPOSE. KEEP UP THE GOOD WORK. YES WE WIOULD USE YOUR BUSINESS AGAIN IF THE NEED ARISES.
Great person to do business with!
Short notice rental and they accommodated me. Always a pleasure going here.
Very friendly and convenient! Truck was very clean!! I would highly recommend!!
It was excellent. Thanks
Regardless of where I live in the CNY area I will always go with Degroot for my UHaul needs. The gentleman there is incredibly friendly, which is much appreciated during the stress of moving.
Simple, easy, friendly
Personally I thought your prices were to high .I rented the van for 4weeks thats long time I think the rate should of been discounted accordingly. Not treating as weekly. Anything would of help .Thank you
Friendly and professional service
The gentleman there was very accommodating and very easy to deal with overall great experience!
I can not thank you enough for making this move a blessing. Thank you!!
Nothing
Nothing
$20 seems excessive to return in person for a dinosaur that has trouble with technology
Nothing at this time, I thought it was an excellent experience - a friendly cordial environment with outstanding service!
The owner of this facility is amazing. I have rented here multiple times, and he is always extremely nice and helpful. I truly enjoy doing business with him!
Exceptional customer service from the owner!!! Will defiantly recommend his location! However the tow dolly had basket straps that had the end frayed so much that we had to deflate the tire to get the strap to engage the ratchet because the strap had so much worn off the length. The dolly was clean. This review, should by no means, diminish what outstanding customer service we received.
I have done business with Degroot before and they are the best!!!
Fast and friendly.
Friendly and professional
The owner was pleasant and knowledgeable. The truck ran well. I would highly recommend this location.
They went above and beyond for us!
I have rented here several times. Each time everything was ready and I was out.the door Checking in was the same.
employee friendly and informative. great job!
Very fast, helpful, and friendly.
I doubt you could do any better. The owner was friendly and rented me a trailer that he had scheduled to go out later in the afternoon because he could not locate one anywhere else locally. This, after I had just walked in off the street. He trusted me to bring it back on time for his next customer and I did. Perfect experience. Not many people like this out there any more. It was refreshing to have someone sharp enough to understand my situation and trust me to bring the trailer back in a timely manner. I will not forget this.
Very good experience!!! Will use again
Great guy, thanks Ed !
Quick and helpful
Great
The only thing that I would ask, is that they clean the inside of the windshield. My truck was streaky, made it hard to see when driving at night.
Just keep doing what you are doing.
Super friendly owner-operator. I wouldn't rent anywhere else.
It was an easy experience to work with the people that were at the location I rented my equipment from everything is very up to date well-kept I would use them again in a minute
