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Kelly T
Customer Reviews for DeGroot Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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We had an excellent experience at DeGroot's UHaul. The process was quick and efficient.
Susanna CEverything went smoothly! Great location.
john vI was completely happy with everything regarding my U-Haul rental experience at DeGroot Auto Detailing. The owner is polite, professional and helpful. It was a pleasure doing business with this company.
robert kamazing and friendly fast service!
Marie MNothing . Ed is great guy to deal with
JOHNWILLIAM JThere is absolutely nothing that can be done, to make things run smoother.
CLAUDE VYou can’t get better than you are!
gretchen zThis location made it super easy- the gentleman there was great and efficiently got us into our truck and made it even easier to return. Merci.
Samantha KTruck and trailer was already hooked up and ready to go when I got there which made checking out super fast and easy. Would definitely use this spot again. Easy peasy! Thanks
Joseph AI recommend DeGroot U-Haul to everyone. He does a great job and it's a great way to support local small business!
Fred WThis location is always efficient, friendly and an excellent source for uHauls of every size. A++ service!
Annette MBest service around here. Simple the best.
Vadim PWe have used other van rental firms in the past, but I am very impressed at the service I got and the cleanliness of the van at this location - and the location is much better than the other places we were using. The price was about the same as we expected. THANK YOU to the toll free number who helped me find the gas intake! That was hard to find. ---JS in Baldwinsville NY
Julia SThe gentleman involved gave me the best rental experience I have had (>10). He showed me a couple things about the auto hauler I was unaware of (3rd time renting auto hauler).
Brian FThe gentleman that runs this location is amazingly pleasant and very helpful.
andrea gGreat rates and excellent customer service. 10 out of 10 recommend for an easy and hassle free moving experience!
Nathaniel SGreat experience. Very helpful and professional.
mark cEd has a great business. Always has available equipment just when I need it.
Richard CExcellent
Sheila SHave rented many times at De Groot U-Haul. Always a good experience.
RICK HFast, easy and helpful
Anthony MThey treat you like family. They make sure that everything is working right and send you on your way and then welcome you back.
MICHAELR LThe owner was so nice and helpful. Best location to go to!
Michele Sunfortunate did not have a slightly bigger truck available but i picked a busy weekend,
nick pGreat customer service always from this location!
Brianna SBest location in Syracuse, no question.
Chris AWe went to Baldwinsville because Canal St completely left us hanging. We had a reservation but the vehicle had not been returned. The lady actually told us that at first. Then she told us they rented it out because we didn't pick it up within one hour of the scheduled time. She did find us the Baldwinsville van but I would not trust that location for anything important, or UHaul's reservation system. We had an important family event and I would have gladly paid a deposit to guarantee the vehicle. Maybe you should charge a penalty if a vehicle is not returned on time instead of punishing the next customer.
charles wEd is the best! Great customer service and satisfaction.
Kenneth MDeGroot is awesome. Ed brings the local business touch and trust.
Fred WEd is the man. Always friendly and get you in your U-Haul as soon as possible. Always good clean and ready to go. Five stars fur sure.
dennis sFlat fee for in-town - very expensive for under 20 miles.
Brittany Slast time I rented from him , he gave my truck to some one else and all he had left was a huge beat up truck with bad brakes that was being removed from service. Then I was charged $25 on my credit card for gas when I filled it up at the station next door before turning it in. Did not want to deal with this crook again but nobody else had the vehicle I needed. No issues this time but I havent got my credit card statement yet.
MICHAEL GEd DeGroot Uhaul is the best to use! Fast and friendly service is his hallmark with reliable equipment. I have used this location many times and never been disappointed.
Kenneth MExcellent service
HOLLY GThis location is awesome, have used many times. Always outstanding service. I recommend this location to all my friends.
wayne bVery nice and friendly customer service. I needed a truck which was in stock. Was mine when I called. Went in and got it. Drove like a new Cadillac. Did what I needed and will be back soon. I have a few loads I need to make but just need the energy to do it. I am very satisfied. Guy was above and beyond what I would expect. He had it running with AC going for me. All cleaned and ready to go. Full of fuel. 5 Star review!!
dennis sEd is ALWAYS kind, courteous, always willing to go the extra mile. This is my go to for renting equipment.
Angela GEd is great! He’s very personable, knowledgeable, and helpful!
Kenneth MDefinitely did the job.
jason kEd is great to deal with. Does great work.
Tom PFriendly fast service. No waiting. Very convenient. A reliable choice for moving needs.
mark cThis was my first time renting a U-Haul truck, and the experience was great! Merci.
Julia ANot a thing
Gary PFriendly and nice worker.
Orest STHIS WAS A LAST MINUTE DECISION TO MOVE SOME SMALL MACHINERY AND I WANTED A DOUBLE AXLE FLATBED JUST TO BE SURE EVERYTHING WOULD FIT ON TRAILER. THE ONE THEY HAD WAS ALREADY SPOKEN FOR AND HE TRIED FINDING ONE NEARBY FOR ME WITH NO LUCK. ENDED UP TAKING A SMALLER TRAILER AND IT WORKED OUT OK. FIRST TIME RENTING A TRALER, NO PROBLEM, AND THE GENTLEMAN AT THE STORE VERY HELPFUL. I DON'T KNOW HOW YOU COULD IMPROVE AT THIS LOCATION, THE TRAILER WAS GREAT ON A SMOOTH ROAD YOU DON'T EVEN FEEL IT BEHIND YOU
gene eGreat customer service, above and beyond helped connect trailer made process so easy.
Robert BAbsolutely no complaints. Very professional, kind and helpful. Places like this should be more apparent. The whole U-Haul thing was a good experience but the actual building establishment I got the truck from was outstanding
TIM Hbon
tongjin lEd goes above and beyond to ensure his customers receive the highest level of customer service.
halley lAbsolutely nothing, this was a positive 100 % satisfying rental. He hooked it all up for me and unhooked it when I returned. Before rental I had a few questions he answered them all, very friendly and helpful. I wouldn't hesitate to go back there again.
STEPHEN LVERY friendly, welcoming check in/check out.
Ellen BI love renting from DeGroot service center. Owner is super friendly and always works with you if something should go wrong.
Robert CAlways great service here, highly recommend this business.
James ASuper nice guy there at the renal agency. Very helpful. Super friendly. Great experience.
Harold DDrove up, handed the keys off and left. He was super nice and super easy to work with. Definitely appreciate it after a long day of moving
matt wAlways go there for great service!
russ fAlways very professional a pleasure to deal with
Dennis LQuick and easy service! Good price! No complaints! Will use again.
maria w