Évaluations des clients Deli Food Xpress

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Deli Food Xpress

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Veronica H.
Évaluation :

The location was fine. But I was supposed to pick up the truck Friday at 6PM and sat on hold with customer support for an hour to be told I had to come back the next day. Customer Support was not helpful. I drove an hour round trip to get there and the lady was less than understanding. She gave me my $50 deposit back, which to my understanding I would have gotten back anyways. Very frustrating when you have people helping you move from 5 hours away and you have to wait 12 hour to get the truck.

David F.
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Le client n'a pas laissé de commentaire.

Paul W.
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The person at this location was fine and did her job. Uhaul was supposed to have a 20 foot truck at a location near my house. I made the reservation quite a bit in advance. They called the day before I was to pick up the truck and informed me the one I wanted was not available but I could pick up a much smaller one a 35 minute drive away. They refused to do anything to make it right. Will be looking at other companies in the future. Uhaul has lost a customer.

Kevin P.
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go away from the mobile check out

Bryan K.
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The location was out of my way. Other than that, it seemed to be great.

Sinisa Z.
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Le client n'a pas laissé de commentaire.

Eric S.
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The service provider did not have pads that were ordered for the move. The service provider would not allow a return to the point of rental to add a second driver that would be picked up. The truck was fine.

brenda F.
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Le client n'a pas laissé de commentaire.

AARON L.
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My drop off comments summarize this experience. The pickup location was okay but we did not arrive here until after many issues and stresses in the first place. I will also add we were not informed from this location we would be billed four extra over the original bill as originally I was supposed to pick up and drop off in Oak Creek but we ended up having to pick up in Racine and drop off in Oak Creek. More of this is noted in detail and the other comment section on the drop-off

Matt A.
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Le client n'a pas laissé de commentaire.

Amanda A.
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Le client n'a pas laissé de commentaire.

david J.
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Le client n'a pas laissé de commentaire.

Russell R.
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Le client n'a pas laissé de commentaire.

sharon P.
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Le client n'a pas laissé de commentaire.

Elmer M.
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Very smooth

Jonathan T.
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We were charged for furniture pads and never received them the location we picked up truck from didn't have them. I am looking to be refunded for the pads

ron K.
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Le client n'a pas laissé de commentaire.

Russell Y.
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Reason for lower rating: The location was not open for U-haul customers. I'm not certain but I don't think this was the locations fault rather it had to do with how it was it was scheduled.

gerry B.
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Very helpful and professional

Miroslaw S.
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Le client n'a pas laissé de commentaire.

Neill O.
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Le client n'a pas laissé de commentaire.

Monisha H.
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Ensure their systems work!

LarryG W.
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Not have the sales person lie to me about getting half my money back in if I turned it in within two days which I did. Then got told different

Paige S.
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Le client n'a pas laissé de commentaire.

sheri S.
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Le client n'a pas laissé de commentaire.

Robert J.
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Le client n'a pas laissé de commentaire.

elise L.
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Le client n'a pas laissé de commentaire.

JEANNE L.
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Not a thing! It was easy in and easy out. Definitely will use them again!

David T.
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None. The truck was great and the staff was very friendlt. Will rent from them again.

James K.
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The price was outrageous.

SUSAN R.
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Customer service was the best I've experienced in renting a vehicle. Very professional but sincere. I'll be back. A+ rating

CELESTE M.
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Have a map in the glove compartment. (WI to IL locations)

MICHAEL H.
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No person to process rental. All was done on 800 number. Very disappointing.

CARL J.
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Would recommend your service to family or friends.

LINDSEY M.
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I was never called that my truck was ready for me to pick up I had to call uhaul my self to find out. When I arrived an hour after I called uhaul they were not ready for me to pick the truck up. I was given no paper work when I picked up the truck. No receipt when I picked up the truck or dropped off the truck. They did not go over the truck with me for the damage already on the truck. I did not receive the uhaul paper that described damages already on the truck and rhe gas level that I had to return the truck at.

KATHRINE G.
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Nice lady and after calling everywhere in my area to drop off a 20 foot truck, we drove 10 miles to get here. Overall, I would NEVER rent from uhaul again. Awful customer service at the regional building.

Matthew S.
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Le client n'a pas laissé de commentaire.

Robert L.
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Everything was perfect. The employees were knowledgeable and caring. The tricks were brand new and clean!

HELEN M.
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the location was easy to get to, and very helpful

MICHAEL S.
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Employee didn't know anything about procedures.

KIM S.
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The usual representative wasn't there when I returned the truck, but the lady working at the service station counter was very helpful and polite.

derek W.
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Basically a quicky mart and the manager was not there who issues the uhauls. Thankfully the store employee was willing to go the extra mile and make a few phone calls. Unfortunately, there was no employees to help us attach the car transport.

John S.
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Le client n'a pas laissé de commentaire.

EUGENE B.
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Have someone available to help connect trailer to vehicle.

SALEEM S.
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The lady that worked with me was on a social call on her cell phone, while working with me and other customers. I would drive further to another location next time I rent from UHAUL

DONALD S.
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Everyone was helpful and knowledgable.

RUTH S.
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Le client n'a pas laissé de commentaire.

KYLE C.
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Le client n'a pas laissé de commentaire.

JAMES B.
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Friendly

wayne D.
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Very helpful.

ALISON G.
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The truck was great. The service was extremely slow! It took a minimum 45 minutes from the time we began being served. I don't know what the problem was but it took way too long! She couldn't print my receipt so tried to email the receipt which took another 10 minutes.

JIM K.
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Le client n'a pas laissé de commentaire.

JIM K.
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Jasmin was very professional and helpful.

John P.
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Le client n'a pas laissé de commentaire.

SIBYLLE W.
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I ordered one dozen blankets and received only 6. They did not have anymore and adjusted my cost.

Anthony D.
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Le client n'a pas laissé de commentaire.

John N.
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Le client n'a pas laissé de commentaire.

LAURA O.
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We dropped of on a non-business day.

KELLY A.
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Le client n'a pas laissé de commentaire.

DUSTIN B.
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My problem is not with the locations but with the U-haul website and the facility in Oak Creek. Not only did they attempt to schedule my move for noon when I advised that I needed it by 6AM they also told me that I could pick up my truck at a location a half a mile from me until 9pm on the day of the move. Ten minutes prior to 6PM they call and say that the place is closing at six and that I would have to go to the north side of milwaukee to get my truck which, as it turns out, is in a REALLY bad neighborhood. Thankfully the people at the station on six mile road worked with me but U-Haul has made this the WORST move I've ever had!

JASON C.
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Be more prepared before my arrival

DAN K.
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Get Cruise Control on All trucks

AMANDA W.
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I rented a 17" truck with a flat bed to move my car long distance. I was happy to find that the flatbed was hook up to the truck already and that I could drive right out of the parking lot.

FRANK S.
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Le client n'a pas laissé de commentaire.

Michael H.
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Le client n'a pas laissé de commentaire.

DAVID F.
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Have universal wiring harnesses! At other locations in the past they always had them. Had to chase one down in a town I don't live in. Problems with the door opening smoothly...like it was coming off track. Staff was very friendly at pickup, fast transaction, just wish they had more accessories to offer.

ROBERT D.
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I didnt ask for the truck to be dropped off @ this location... This location is 10 miles one way out of my way which wasted fuel. Also the truck was less than a quarter tank full when I picked it up... If I am required to leave 3/4 of a tank of fuel in it when I drop it off why didnt it have 3/4 of a tank in it when I picked it up? WILL NEVER USE UHAUL AGAIN

MARSHA K.
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We were told that their would be someone to help us hook up to our vehicle and there was not, and it was parked in a puddle of water that was an inch deep. Not good at all.

RACHEL D.
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Do not have a person there on a regular basis and then they did not show up when we were told they would be there.

WILLIAM S.
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Le client n'a pas laissé de commentaire.

RYAN B.
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Very helpful person at gas station.

erik N.
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Very nasty never will I go there again

RANDY B.
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Le client n'a pas laissé de commentaire.

Angela F.
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Le client n'a pas laissé de commentaire.

Steve G.
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Le client n'a pas laissé de commentaire.

Warren L.
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Le client n'a pas laissé de commentaire.

JIM W.
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I had to wait 15 minutes for the owner to show up as he was the onlt person who could help with Uhaul and was then told by him I did not have to wait that I could have just dropped off the equipment. Not good as I needed a receipt and their acceptance of the equipment. The owner was also inconsiderate in that he was talking on his cell phone via bluetooth the whole time and was just barely paying attention to me to finish out the transaction. Very disappointing

SARA T.
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For starters, I requested a truck in Kenosha. I actually got a truck in Oak Creek which cost my own personal vehicle and the truck more money in gas even though they gave me more miles, it was still more money. When I called to ask questions, I was hung up on for saying I needed to have someone who could help me. I also was told I could pick up the truck at 11 but the person wasn't there to help me until noon. The customer service was horrible, nobody was willing to help me just keep reminding me that I "checked a box". I will NEVER use uhaul again and will make sure all of my friends/family know how horrible the experience is and to not ever spend money with this company.

RANDY B.
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Le client n'a pas laissé de commentaire.

BRIAN W.
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The people at the dropoff had no idea what they needed to do. I had to suggest that they keep a copy of my contract. They had very poor service and I was concerned that they would not be on top of the records and that I would be charged or something. I will not be using this location ever again in the future.

Katherine P.
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Le client n'a pas laissé de commentaire.

ROBERT V.
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Le client n'a pas laissé de commentaire.

GERTIE F.
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Le client n'a pas laissé de commentaire.

KATHERINE R.
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Le client n'a pas laissé de commentaire.

ALLAN B.
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Le client n'a pas laissé de commentaire.

MARY B.
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Le client n'a pas laissé de commentaire.

MARLA A.
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Le client n'a pas laissé de commentaire.

MICHAEL M.
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All tires were low on air. I filled the tires to specs. Trailer was filthy inside, I cleaned it out before I used it. There was no one there to help put the trailer on the hitch. I had to call 2 friends to come and help me.

w. kemp S.
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Le client n'a pas laissé de commentaire.

Karl K.
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Le client n'a pas laissé de commentaire.

THOMAS P.
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The attendant had to call and wake up the U-haul agent (10:00 a.m.) I also called ahead to let them know what time I would be there, and I had to wait about 25 minutes for the gal to show up.

DAVID B.
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Le client n'a pas laissé de commentaire.

Michael M.
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All tires needed air. One tire was 20 pounds low!

james E.
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Le client n'a pas laissé de commentaire.

KLATHRYN K.
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Le client n'a pas laissé de commentaire.

BRIAN S.
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Only one person knew how to check out customers on U-Haul. The cashier had to call this person in, and we had to wait until this person arrived.

ELLIE B.
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everything was perfect.

Évaluation :

The pick-up location was 30 miles out of my way, costing me in fuel. Additionally the interior of the UHaul was dirty, there was spilled soda (or something) on the floor, onbe windshield wiper was very damaged, and the other wiper was missing altogether.

Non reviews have been submitted for this location.

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