Winmarion P.
Le client n'a pas laissé de commentaire.
Évaluations des clients Depot Pawn and Gun
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Depot Pawn and Gun
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Charles K.
very friendly and took care of hooking up car dolly. great service. well done.
Karen G.
Make sure the customer understands the charge amount of the rental. I paid $79 when I picked up the truck but was charge an additional amount after we returned the truck. The 8 hour rental for approximately 12 miles ended up costing almost $130. J rented the truck on a Saturday morning at 8:30 and returned it at 4:30 the same day. The place was closed but they told me to just drop the key in the box on the wall at the entrance which is what we did. I don't understand why my charge went up so much??
Greg J.
Very friendly, had me unhooked and gone with my receipt in less than 10 mins, will use this location for any further needs for Uhaul we may have.
Kristene P.
Trailer had leaks, very old equipment.
JASON R.
Returned after hours. Not very well lit and hard to find. This place was very uninviting for after hour drop off. Didn't look safe.
Vincent S.
Nothing
Mia C.
Excellent customer service!! Great experience!!
Mia C.
Excellent customer service!
CHARLES R.
Excellent service - fast, friendly, dependable
Patricia G.
Great people
Will F.
Location and people were fine - web and texting from UHAUL was terrible. Also tried to give me a truck 66 miles out of my way.
Patrick M.
Everything was great. Friendly, fast, truck ready to go.
ADAMS H.
This place is friendly, professional and experienced. They instantly checked me in, explained my options, and got me on my way with a smile. (It seems previous negative comments were about Uhaul policy, not this dealer who must abide within those). I can confidently recommend Depot Gun & Pawn.
Brittany W.
Where do i begin...i was a cash payer and was told will get 100 deposit back as long as i didn't go over mileage...so i calculated my mileage carefully so i don't go over...then i get a call from one of your agents to take uhaul to location on Malcolm dr to be told cannot refund me my money but will mail me a check in 2days...wtf uhaul i want my shit now...then she tells me to go to another location and i get there only to see i was not getting all of my deposit back because i went over mileage but it was you guys fault clearly...i really had to act a damn fool to get my money back... And for Andy in Alexander City; he is a real asshole who only cares about a dollar amd it seems like this runs throughout yoir company... I will never recommend you guys for anything and i hope and pray i never need you guys services again...oh all equipment was not on truck therefore had to carry all my heavy items myself and pay others to do so...poor service i ever seen
Carmen C.
Keep up with the good friendly service! Great customer service!
Steve O.
Fast and easy
Jonathan B.
Best U-Haul store in the south!! Andy Tucker was very pleasant to deal with!!
Mark L.
Everyone was so friendly. Thank you
stacey E.
Overall I can't imagine a worse customer experience. Am not going into details in this review but would be glad to talk with someone and go over the string of inefficiencies I experienced. Stacey Elliott 205 566-7818
Tom O.
Everything went smooth no problems. Great to work with Dean's Depot.
Jaddeus F.
Andy at Depot Gun & Pawn was friendly, ready to offer assistance and full of useful info. Whenever I need a utility rental in Alex City, I'll be sure to call him first.
Jeremy K.
The gentlemen here were extremely courteous and helpful. The service was quick and seamless. I would highly recommend this location for a trouble free rental.
Carol S.
I loved going in this Gun and Pawn shop. There were a lot of interesting things to look at. It wasn't exactly clean, but it was inviting.
david K.
I have dealt with Andy at Depot for many years and will continue to do so. T
Donald C.
Everything went by the book. Have rented 4 times in the past year and a half, and will again 1 or 2 more times.
Rebecca H.
I didn't have any problems and will use this location should the situation occur.
ken J.
n/a
Jim P.
Since they were closed during dropoff I wasn't sure where to park truck.
Brittany W.
This was my first time using TruckShare. I could not have had a more pleasant experience. Everything went so smoothly, from getting the process going online, to picking up the keys, to the final dropoff.
Victoria D.
I was very pleased with my experience at Depot Gun and Pawn! Very professional and prompt! Truck and equipment were in good shape. Will certainly look forward to using this business again!
Rob I.
Helpful and friendly service.
Ronnie S.
Wipers did not work on truck.
Vickie S.
I dropped the truck off after hours.
Bonnie C.
Can always depend on Gun Depot and Pawn for my Uhaul needs
Maria H.
|
Expérience générale
|
The staff was very professional and friendly and I would recommend Depot Gun and Pawn for storage and truck rental needs.
TERESA S.
Nothing , customer service was excellent . All was handled over the phone. Business was closed when we arrived. We parked truck and put key in the lock box
Harry W.
Easy. Great experience.
Haut de la page