Le client n'a pas laissé de commentaire.Pamela M.
Customer Reviews for Detzels Garage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Osprey, FL 34229
Services dans cet établissement :
- Du lundi au jeudiDe 8 h am à 5 h pm
- VendrediDe 8 h am à 4 h pm
- Sat–SunDe 8 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.jerry H.
Le client n'a pas laissé de commentaire.Alicia M.
Le client n'a pas laissé de commentaire.Chris Z.
the owner was very helpful with my phone reservation and in-person, fast and efficient operation!Michael B.
No improvement needed. Don't try to fix something that not broken John E.
Le client n'a pas laissé de commentaire.Michael R.
Drop off was very quick and efficient.Richard E.
Le client n'a pas laissé de commentaire.John M.
easy access to get in and out. staff was very helpful. Will use this location again.Elizabeth H.
Le client n'a pas laissé de commentaire.TIMOTHY S.
Le client n'a pas laissé de commentaire.Zachary S.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.Andrew R.
went to pick up my truck the location said they didn't have it so 2 hours later i was sent to another location the truck lights were broke waited several hours for them to get fixed wasn't able to load and leave until 1am did not make it to my hotel that i reserved and paid for because we had to leave so late. then the truck tires were so bald we got a flat tire and had to have that fixed .I feel i should be compensated for the loss i had after paying full price for thisAMBER R.
The truck was dirty. Looked like someone carried drywall or concrete and didn't clean it afterward. It really needed to be sprayed out. Also, returned early. Before I called and they said open till 5. I arrived before 4:30pm and had to Mobile return. I returned early but didn't receive a credit.Tim B.
Le client n'a pas laissé de commentaire.Richard L.
Dave at Detzels Garage is excellent!!!Patricia W.
owner was not very personable. needs to work on customer service.David V.
Uhauals are always clean and mechanically maintained. The gentleman Dave at this location always friendly, accommodating and professional. Would recommend this location to infinity and beyond. It has been a pleasure doing business with Dave/U-Haul and will continue to support this location.Jennifer S.
Le client n'a pas laissé de commentaire.Jeffrey D.
Dave is a really awesome guy and he'll take care of you! I'd recommend him to anyone!! Thanks for everything!Randy D.
Great serviceTim S.
Simply Dave was the top UHaul location in Venice. We will only go there from now on. Perfect Gentleman, clean facility and most of all knowledgeable of your products and services.Keith W.
This is the second time that we have rented equipment from this U-Haul location in less than a month. The owner Dave is always very pleasant and helpful! We will definitely rent from him again! Thank you for all of your help Dave!John M.
Everything worked out great. Convenient location.JEFFERY V.
Le client n'a pas laissé de commentaire.DEBI H.
Owner was very helpful.DONALD B.
My favorite place to pick up local equipment rentalCharles M.
My complaint is with the reservation process. Having it all online is convenient, but I didn't feel very well informed on the process once I made the reservation, ie, the "share" to get the keys remotely, using the location to be able to get the keys for the truck. And #2. I made a reservation at one facility arrived on time and there was NO truck there. The wait time on the phone was very inconvenient so we were not able to get our move done. I had to pay for 3 more days of rent. Thankfully my landlord was flexible.Diana B.
Le client n'a pas laissé de commentaire.JOSHUA L.
Le client n'a pas laissé de commentaire.Rich W.
Le client n'a pas laissé de commentaire.Jake E.
The owner was very friendly and helpful. Unfortunately the truck we reserved was not operational and replaced with a larger truck at no cost to us. This would normally have been fine but the location we had to pick up our storage typically restrict access to smaller trucks. Fortunately, to date, there have been no complaints issued regarding this violation. In addition, the truck was not thoroughly swept clean before renting to us and the dolly we were given was damaged and difficult to use. Still, very happy overall with the product and the owner of this location.Lori U.
It is a very well operated clean and efficient operation. The owner is a master mechanic and does car repairs in the back but he also takes care of the U-Haul work and he's very pleasant honest and happy about life. I wish all our business interactions were similar to our interaction at this U-Haul location!Ava N.
Le client n'a pas laissé de commentaire.Brenda L.
Le client n'a pas laissé de commentaire.Pamela M.
Good ServiceJeff V.
Le client n'a pas laissé de commentaire.David R.
Dave was wonderful! He took the time to be sure that I had the best price.Carol L.
Le client n'a pas laissé de commentaire.Andrew H.
Le client n'a pas laissé de commentaire.theresa F.
Very convenient! Owner was extremely helpful in assisting with unload help! Very very happy! Simple and easy return process.Terry S.
Dave was excellent helpful and extremely friendlyJIM F.
Very small location. Good for a drop off but would not recommend for a pick up.Gustin F.
Le client n'a pas laissé de commentaire.Michelle M.
Excellent customer service. Owner was such a pleasant person to work with.Daniel T.
Le client n'a pas laissé de commentaire.Diana R.
Le client n'a pas laissé de commentaire.Richard O.
Le client n'a pas laissé de commentaire.COLLIN P.
Le client n'a pas laissé de commentaire.Brian S.
I've used this vendor successfully multiple times and plan to continue to use as the need arises.Angela M.
A very welcoming shop.Jeanne S.
Le client n'a pas laissé de commentaire.Ronald A.
Le client n'a pas laissé de commentaire.Dana C.
See my comment above. I meant that for the drop off locationKEVIN G.
The trailer wasn't clean, sawdust and pieces of wood. Not a big deal but it was dirtyCharles M.
I was charged 108 after drop off that I was never informed of.Alishe P.
Dave is very knowledgeable and efficient in his operations. We were in and out in no time at all.Jim B.
Le client n'a pas laissé de commentaire.Curt W.
Le client n'a pas laissé de commentaire.MARKJ B.
Le client n'a pas laissé de commentaire.JAMES W.
I did not check inside the uhaul when i picked it up. it was full of some oil all over inside , i cleaned it up as much as i could ..... NOT BEING MY MESS.... I end up getting charged for something i did not even do!! $15....Thanks DenzelsKari M.
Easy process to get a truck, convenient location, and a great service.Eugene K.
Le client n'a pas laissé de commentaire.Ximena E.
Great customer serviceâ€¦.will continue to use this location for our U-Haul needs.STEVEN F.
Dave it's a great guy!Was pleasure working with him!!ZOIA T.
Le client n'a pas laissé de commentaire.Vinson Lee H.
Le client n'a pas laissé de commentaire.Robert M.
Dave runs a great Uhaul location. Everything was A-OK.Dennis M.
Top serviceOTTO H.
Didn't have the stuff I rented like Dolly Changed the size of the truck I rented.Kelly T.
The owner was really nice. Great experience!dennis J.
Le client n'a pas laissé de commentaire.Jan L.
All was greatrobert M.
reservation made 11 days prior to pick up and confirmed for pick up at Extra Closet Venice Fl. Less than 24 hr. notice that pick up location was changed to Detzels garage, Osprey, Fl. Last time I rented motorcycle trailer from Extra Closet location. they gave me the big trailer rather than the smaller one I wanted. Makes me less than confident in the reservation systemrichard L.
Le client n'a pas laissé de commentaire.Vincent S.
Great interaction -Quick and easyscott B.
Returned truck with 1/4th tank more gas when started. I have to understand that's not refundable. Very nice personal!Thomas M.
Le client n'a pas laissé de commentaire.MARVIN I.
Le client n'a pas laissé de commentaire.Wayne S.
Great management, great service!!! I would definitely recommend to anyone!!! Thank you for my easy moving experienceJericha C.
On time- friendly- politeEdward C.
Friendly and politeEdward C.
Le client n'a pas laissé de commentaire.Arthur E.
Le client n'a pas laissé de commentaire.Dorothy G.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Scott W.
The van that I rented was awesome. I was able to load a lot of furniture to take to my son's house 2 hours away. The A/C worked really well and the large and small mirrors on the side were perfect in traffic. The van got great mileage too. I would definitely rent this van again. I also loved being able to use the drop box when I returned it.JENNY H.
Everything was fine with the pickup location. However, the rear right break light / turn signal did not work. The guy tried to fix it but to no avail and verified it was faulty wiring within the trailer. I was driving from Florida to New York so having all of the lights working was quite necessary. There were other trailers similar to the one I was renting but they were clearly behind other trailers and appeared to be difficult to get. No effort was made to grab another trailer and I was sent on my way. If I had more time I would have gone to another location but I was pressed for time and simply hoped I would receive a properly working trailer.JESSEPETER D.
Simply professional! Helpful, friendly and in and out. Merci!Hubert B.
Le client n'a pas laissé de commentaire.CLYDE WALTER D.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.Simon D.
Le client n'a pas laissé de commentaire.JOHN W.
The only drawback to Detzel's garage that I saw was that it is small relative to other U-Haul outlets I have used, which would limit the options for rentals. I was able to get the vehicle I wanted, though, and I found the staff to be friendly and very helpful.Richard T.
Le client n'a pas laissé de commentaire.KRISTON G.
Dave, the owner, was very nice and helpful. A+ businessFRANK P.
Le client n'a pas laissé de commentaire.Simon D.