Owner was very helpful
TODD MYER
Customer Reviews for Detzels Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It’s perfect place and very easy for found and perfect place for left the truck .
Imilcy JimenezWonderful experience. Easy, convenient, helpful staff.
Elizabeth BeeneAl went well
Thomas MatyasGreat Location. Great staf
Oleksandr MikhalovThe service from the location was excellent. The self service app was not very useful. I hope Uhaul improves the self-service functionality as reality did not work as well as the concept of self-service.
Scott KauffmanImpressed with efficient and responsiveness of you service
steve schrierKeep up the good work!
David MayerEasy drop-off. Helpful people!
Kevin GatewoodNothing.
Jacob SorgDave does a great job there
Jamie Motyka-CostantiniGreat for a local job. Great service, location, and price. The truck did have the check engine light on during the rental, but I drove less than 15 miles in total.
Peter BasseyExcellent Experience
Carmen ScomaThere were no staff at the location at drop off. There was a sign on the door that said gone fishing. Wasn't really helpful. However the self return drop off procedure is very easy so not a problem.
Kenneth GallI am always use this location because the owner is the one person customers deal with and he is great to work with and easy in and out…I would recommend Detzels Garage to anyone.
David LovellWonderful
Margaret SpiesThe agent was efficient, professional and very helpful. Location was convenient for me, since I live in Osprey, and they had the trailer I needed as well as the furniture pads. I was also thrilled to get one of the brand-new 5x8 trailers with the double doors (instead of lift gate) and the new, much easier-to-use tongue. Overall, a very good rental experience! Well done!
James TragakisGood experience. Fast checkout. Everything in order. Move is done, so thank you!
Michael FoleyLot too small to drop off the 26-foot truck after hours.
Thomas DuncanDave couldn't be any more accommodating - This will be my go-to location. 10/10!!
Dermot GallagherDetails always delivers with extraordinary customer service and prompt attention to our needs! Why go anywhere else but Detzels for UHaul needs?
Jake EdmundsDave is real friendly and helpful. It was a pleasure doing business at his location.
Matthew NadaFriendly and fast
Karl RekusDrop off was very easy.
Rona SeipleDave was very helpful and pleasant to work with. I would highly recommend him.
LISA TRUEMANThis UHaul location is a real pleasure to do business with! Thank you Dave, we appreciate all you do.
BEVERLY FARRISOwner was professional and cordial. All paperwork and vehicle prep completed ahead of my appointment and ready when I arrived. Well done!
Jennifer WeberCruise control is the only recommendation I have for the entire process. Need it
Daniel KnottsThe pick up location and equipment were good. The checkout and in process online is challenging and that's a U-Haul corporate issue. It took an hour to checkout the van!!!! On the app on the mobile device should be easy.
Jeanette BillingsDave is very friendly professional and easy to work with!! Easy rentals!! Thank you !
Nicholas colyvasGreat location, easy access to main highway. Great service.
Collin PainterEasy in, easy out. Nice people run this facility and the one down the road.
Brandon StreitenbergerRien
Susan DeHavenIt wasn't excellent experience. The team was great.
Dave TrevenaI recommend this location, he’s great to work with and equipment was excellent
David LovellAlways friendly pleasure to work with
Andrzej WisniowskiDave was excellent!!! Awesome customer service and great location.
Kevin DunsheathThe app did not work when I returned the truck. I took a picture of the gas and odometer. Then it takes me to a blank screen...also tried it when I got home to make sure it was not a connection problem. It's the app.
Anthony kulieWhen I booked the rental the contract said to drop off in Sarasota. I never received a notice to drop off elsewhere. When I got to Sarasota the manager could not have been more rude or unfriendly. She told me that I was at the wrong location and needed to drop off in Venice. She finally gave an address which was obviously wrong, since the truck needed to be returned to Osprey, NOT Venice. When I finally got to the return location, the gentleman cold not have been nicer or more accommodating . However, because of the rude lady in Sarasota, I was advised that I had exceeded my mileage allotment and would be charged an additional fee. Next time I will use Penske !!!!!
Alan FarrisAttentive and friendly service.
Ronald AssafEasy pick up and return. Equipment was functional and right for my job.
Richard WheelerAttendant was outside with scanner , disconnected and closed my rental out within a couple of minutes. Dropping there during business hours could not have been easier.
Daniel NewcombAfter my Home Depot U Haul reservation made a week in advance for 2 days usage was cancelled without giving reason the night before I was due to pick up at 6:30 AM, I was blessed finding Denzels Garage. Owner was so understanding and helpful. I will not go anywhere else now as I still need to rent a U Haul several times more with this move. Efficient, courteous and so helpful earns the highest praise.
Barbara HillAll I did was drop the trailer off … Was in and out in 5 minutes
Joseph CielinskiI cant rate the drop off as I did a night drop. that was fine.
John VanniBetter Maintenace on the Truck......
ROBERT KINNINGClean the vehicle, improve the response time on phone calls.
Doug FrancisEquipment and management were Top Notch!! I would highly recommend and use again.
Wendy PoppI reserved a furniture dolly that I really needed. The furniture dolly was not there for me. I was told there weren't any anywhere. I should have been informed right away if Uhaul did not have one. I did reserve it a week before the pick up date. I was left without it and had to go shopping with a 20 foot truck on my move day wasting time and gas to go to three stores with that truck. Finally finding a dolly that could not go up the truck ramp. A loss of time and money and I had to carry the furniture in and out of the truck anyway lifting it all myself and a loss over 50 more dollars. I was given more truck time but what I needed was the uhaul furniture dolly.
Whitney Martens