Évaluations des clients Diamond D Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Diamond D Auto Sales

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angela M. le

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Not a thing, everything was great and went well.

Darcey H. le

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The staff was fantastic! They were really personable and helped us with everything we needed!

Angela V. le

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Le client n'a pas laissé de commentaire.

Ron S. le

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Computer program for setting up rental agreement did not seem to be user friendly. Worker had extreme difficulty filling in info. It needs improvements. Took well over half an hr to process, yet I had prebooked by phone, and had received a phone call the day before rental as a reminder of the booking. Van was up to date with lots of power. Cab and inside van clean. Windshield had not been cleaned on outside.

Angela C. le

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Le client n'a pas laissé de commentaire.

owen S. le

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Le client n'a pas laissé de commentaire.

Kelsey A. le

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Le client n'a pas laissé de commentaire.

Patrick P. le

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Open trailer had a significant amount of dirt and debris inside. Cleaned it out myself prior to loading and travel.

Anatolie M. le

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Le client n'a pas laissé de commentaire.

PAUL B. le

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The staff at Diamond D Auto was very unfriendly at the and he was not willing to explain me the truck. I would rather go to the other Uhaul location in Portage.

Siobhan D. le

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Extremely helpful and friendly! I called when I had trouble with a tire in the US and couldn't get through to Uhaul roadside assistance, and he gave me other numbers to call, and asked me to call him back if I was unable to resolve my problem. I would highly recommend him, he went above and beyond the call of duty!!!

shellly M. le

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Have more choice as to truck size.

Doug Z. le

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This location has other business associated with it which may effect customer service in some small ways. On the return of the rental, I was asked for a photo of the mileage and fuel gauge. I felt it should be their responsibility to check this, as well as look the equipment over while I waited to determine for his-self if the truck was indeed clean and swept out as required. The fact that I had to return to the truck for that photo put me off slightly.

JAKE R. le

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Le client n'a pas laissé de commentaire.

rod F. le

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Le client n'a pas laissé de commentaire.

Amber R. le

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Staff were friendly and very helpful

AMBER R. le

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Le client n'a pas laissé de commentaire.

TREVOR M. le

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I was told there we no trailers in the size i requested 3 weeks earlier in all of winnipeg (3-4 locations). I was told this 3 days before my pickup time, and was told I would have to travel an hour west to portage la praire (this location) to pick up. I was not offered a discount or anything. If you know that there is no trailers my size that early, YOU need to bring it to a location for the customer, not have me drive 2 hours round trip to get a trailer that I was about to take on a 3 day trip already. That was added gas and strain on my car that I didn't need. The attendent there at first refused to help me attach the trailer, because he " couldn't leave the office" since he was the only one there. Thats fine, but if I had hurt my back or anything trying to get that trailer onto my hitch alone, you'd bet you'd have a lawsuit coming your way. On top of all this, the person running this location had no idea how to enter in my information (that somehow got lost even though I entered it in online before hand) and forgot to give me back my credit card after i finally got my trailer on the hitch. Extremely negative experience, in what should have been a 10-15 minute pick-up, put me behind on my move over an hour and a half.

Karen P. le

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Only negative was that it doesn't show up on Google Maps, made it hard to find. When I called in for directions though the personnel were very helpful!

le

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Le client n'a pas laissé de commentaire.

MILES D. le

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Le client n'a pas laissé de commentaire.

Brianagh B. le

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Le client n'a pas laissé de commentaire.

Ted B. le

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Le client n'a pas laissé de commentaire.

Glenn M. le

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Very friendly service, and quick.

Philppe G. le

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Le client n'a pas laissé de commentaire.

ERNEST F. le

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Le client n'a pas laissé de commentaire.

Ed R. le

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The trailer was filthy. It had not been cleaned for a long, long time.

Steve V. le

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One problem: the dealer was unable/unwilling to waive the "Safe Move" $270 surcharge. When I first reserved online, I was sure that I would not be billed, because I did not want the coverage, but the dealer said he never rented people a uhaul without that coverage. This was frustrating, but since I was in a hurry, I couldn't stand there and phone head office. I don't like being pushed extra charges, when it was not on my reservation.

Sourayan M. le

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Le client n'a pas laissé de commentaire.

RICK N. le

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Le client n'a pas laissé de commentaire.