I drove to Alamosa, why couldn't I drop off in Alamosa instead of having to make a 34 mile round trip?bob S.
Customer Reviews for Discount Auto Parts & Glass
(U-Haul Neighborhood Dealer)
Pour nous contacter
Monte Vista, CO 81144
Services dans cet établissement :
- Mon–FriDe 7 h am à 5 h 30 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Carol B.
I was charged for 231 extra miles when I turned the truck in. I was told when I rented a truck that they would give me an extra 231 miles because of difficulty I was having and getting the truck rented.Mark J.
Le client n'a pas laissé de commentaire.Beatrice C.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.LARRY L.
Le client n'a pas laissé de commentaire.manuel M.
Le client n'a pas laissé de commentaire.Naomi P.
Le client n'a pas laissé de commentaire.Trudy S.
I would like my $15 for returning it clean.VALORIE V.
Le client n'a pas laissé de commentaire.Brandon S.
Le client n'a pas laissé de commentaire.Laura C.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.Elijah M.
Le client n'a pas laissé de commentaire.THOMAS H.
Le client n'a pas laissé de commentaire.sebastian S.
The rental was all good until I started having transmission issues with the truck that was pulling the U-Haul trailer. I was desperate to drop the trailer off at any nearby U-Haul dealer but after many calls to U-Haul I was denied that option and was required to tow it 400 more miles on a transmission that was overheating. I was willing to pay a penalty to be able to drop it off somewhere different than my original planned point, but I was not allowed by U-haul. :(jason D.
We were in a bind and needed to rent unexpectedly that morning. Luckily they had a truck for us (with a dolly!) and it was ready within minutes. Excellent experience.APRIL K.
Le client n'a pas laissé de commentaire.Brian F.
The after hours drop off procedure was cumbersome and could not be completed. I tried the phone process and it prompted to send an otp which requires getting out of the app to get the otp and then you have to start over. I used my laptop from home and it was also difficult and failed to complete because it didn't like the pictures I took of the trailer to show it was clean. I will avoid any uhaul after hours drop-offs as a resultBrian C.
The 5' x 8' trailer was dropped off Saturday, 03 December, 2022, which was two days early, in Hooper, CO, at 11705 St. CO 17. I don't know how there was a " miscommunication", nor do I know why the trailer was not checked in immediately.GLORIA B.
Le client n'a pas laissé de commentaire.Clayton L.
Have more sizes available Lower cost (all are at the same rate locally, not this dealer's fault)Kerry A.
Le client n'a pas laissé de commentaire.THOMAS H.
The people at this location are always good to work with.Tim W.
Le client n'a pas laissé de commentaire.Alan B.
Wasn't able to find correct city of my destination, which caused an initial drop off location that was very inconvenient. Uhaul customer service/scheduling was able to reschedule my drop off location to the requested location closest to my destination, but only because the unit wasn't on hold for someone else. Glad that was adjusted. If not, it would have been a real inconvenience, especially since I had appointments set day of return.Carole M.
Le client n'a pas laissé de commentaire.Hellen M.
Nobody was at the drop of place when we return equipment but was able to call and speak with someone about the return process before we brought it back. Everyone was gone home when we return equipment. They were very nice on the phone.donna C.
Fast, courteous, friendly and helpful. These guys worked like the pickup location, very professional.Todd G.
Le client n'a pas laissé de commentaire.Earl G.
The customer service representative was rude throughout the transaction, however the guy that attached the car tow was nice, friendly and did a great job.Sandra S.
Super helpfulJuan A.
Le client n'a pas laissé de commentaire.jon C.
Le client n'a pas laissé de commentaire.Desirae P.
Nice to deal with a competent Uhaul dealer!Leila H.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.Joseph M.
Very professional. Good customer serviceJOANN T.
Le client n'a pas laissé de commentaire.Daniel D.
Le client n'a pas laissé de commentaire.adam L.
Le client n'a pas laissé de commentaire.Kathleen L.
After I left my $230 sunglasses in the cab of the 15 ft truck I rented. I received a call with in 20 minutes after the return inspection. So I really appreciate staff at Discount Auto Glass.Jeffrey Y.
Customer service rep was rude, and didn't unlock business door until an hour late.Billy J.
The tires on the tow dolly weren't good at all. We drove 500 miles and we are lucky my husband caught them before it popped.Benjamin B.
They were prompt, efficient, professional and personable. Great experience overall.Kathleen L.
Don't change pick up and drop odd locations constantly.Zachary L.
Le client n'a pas laissé de commentaire.Curtis M.
Le client n'a pas laissé de commentaire.Tom J.
Lower rates! Overly pricesThomas S.
Worst experience ever. The 10' truck is only about 6 ft tall. I could barely fit a king mattress in it. The gas tanks get siphoned at this location and the customers wind up paying for it, according to the manager. They over charge for everything and you don't get your difference back for 3-5 business days. Uhaul in Monte Vista is terrible.Ashley M.
I was upset that nobody knew how to get my deposit back . I still haven't received it and I did everything as planned.Dave G.
Le client n'a pas laissé de commentaire.Amie M.
Le client n'a pas laissé de commentaire.Jamie T.
Le client n'a pas laissé de commentaire.MARY ANN J.
Quick. Efficient rental.JOHN S.
It was a good experience. Overall I was very happy with the service and the experience. Thank you DAP is great!!ROBERT V.
Le client n'a pas laissé de commentaire.TARAH G.
Great experienceJohnathan G.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.Dylan L.
Le client n'a pas laissé de commentaire.SHERRY B.
Le client n'a pas laissé de commentaire.Mark F.
Dropped off after hours.David H.
Very helpful staff. I recommend Discount Auto Parts & Glass.Michael B.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.DONALD K.
Although the customer service was excellent in person and by phone. The equipment was not in good work shape. We had to call for maintenance in the middle of our trip and the ride to and from was loud, rough and dangerous. All are aware and hopefully the truck will be pulled off the road to be fixed.CHARLENE W.
Le client n'a pas laissé de commentaire.Elaine G.
Clean the equipment and make sure all of the lights work.ALAN B.
They tried to threaten me out of renting the truck, stating that I had to have it back before they close, or I would be charged double.JENNIFER J.
Le client n'a pas laissé de commentaire.Kimberly B.
Excellent customer service and overall advice on the experience of renting a trailer.michael W.
I was a little late getting the truck and owner was calling me leaving messages that felt very harassing.SCOTT W.
Le client n'a pas laissé de commentaire.TODD N.
Told service worker about air conditioner problem. While he was checking the truck in, he said he couldn't believe that this truck was sent on such a long trip. It was old and should have been for local use only. If you have an alternative moving company, use it!Kathy B.
First time with the check-in app. Worked great.EDWARD C.
Le client n'a pas laissé de commentaire.KIERA G.
Le client n'a pas laissé de commentaire.ROBERT D.
Paul Salazar was very helpful, kind and went out of his way to make our experience positive. He came out and helped us during a snow storm. I would recommend this location to everyone.Angelina D.
Le client n'a pas laissé de commentaire.Jason D.
Le client n'a pas laissé de commentaire.dorman D.
Le client n'a pas laissé de commentaire.RUE S.
Make sure the tires don't have a nail prior to pickup...Travis H.
Le client n'a pas laissé de commentaire.Gary P.
Excellent service à la clientèleAndrea S.
Le client n'a pas laissé de commentaire.Yancey L.
Le client n'a pas laissé de commentaire.Elliott C.
Le client n'a pas laissé de commentaire.Olivia G.
I felt like the owner wanted to make more money off me. My online contract said I was given 200 hundred miles and they said that I had driven less than that but that I still owed them $42 more. He wasn't willing to look up contract online.Vince F.
Le client n'a pas laissé de commentaire.Christopher J.
Tow dolly was rusty, bent and malfunctioning. Service person was not wearing any type of facial mask during service. Equipment malfunctioned. Nice service person but grossly incompetent. Because the equipment was in poor condition and installed incorrectly I had to stop in Grande Junction at another Uhaul location and the service there was top notch and those employees reflect the type of customer service I expect from Uhaul.Jodi B.
Very helpful and efficient.Pryce T.
Le client n'a pas laissé de commentaire.MARY S.
Le client n'a pas laissé de commentaire.Mervin S.
Le client n'a pas laissé de commentaire.dana G.
I was disappointed that my original reservation was transferred to this location 20 miles from my home without any notice until the last minute. Truly excellent customer service would dictate that the vehicle would have been transferred to the location I originally reserved at. Otherwise I had a good experience without any problems.Kris I.
Le client n'a pas laissé de commentaire.Tara B.